Beoordeling 1001puzzles

Excellent response time and quality.:

Upset...disappointed.:I am very upset. When I ordered, the website said delivery by Dec 23rd. I ordered a gift on December 9th! I still have not received it and it is now Dec 24th. It was a sentimental gift from the kids to their father. The website should have said Christmas delivery not guaranteed instead it said 'in stock, delivered by Dec 23rd.' I would have ordered it somewhere else. Poor customer service!

Alles is prima:Alles is prima, goede prijs-kwaliteitverhouding. Snelle levering?

Alles goed:Alles goed. Er waren problemen met de levering, maar de ondersteuning en informatie waren geweldig. Ik heb nooit het gevoel gehad dat er iets mis kon gaan.

Top, 1 A!:Top, altijd actuele informatie.Verzending duurde iets langer dan normaal, maar was voor mij geen probleem.Hartelijk dank voor de goede service en graag weer op elk moment.

Total crap:Total crap Rubbish in everyway avoid them !

Alles OK:Alles OK, levering niet supersnel, maar ook niet nodig.

Levertijd enkele weken. ( maar in de periode voor Kerstmis ):Levertijd : enkele weken !Verpakking : GoedInfo via Internet : GoedInfo per telefoon : Geen contact mogelijk !

Excellent suppliers of a huge range of model kits.:Excellent suppliers of a huge range of model kits. They have everything from actual kits to paint, brushes, tools, everything you could possibly need or want.I would highly recommend 1001 Model Kits.

Disappointed:Hello, I ordered a 1/18 scale diecast (Signature) Studebaker Avanti. It took the better part of three week's to go from France to the United States (Wisconsin) When the carrier gave me the box I could hear a rattling noise inside, when I took the window box out I could see parts on the bottom of the box The complete front suspension was sheered off the car, both front wheels, there related spindles, and the tie rod. Now decision time, go thru all the B.S. to send it back, and then wait another month , or fix it my self. So I took the car apart and make a custom front suspension, it took me six hours. (This is what caused the destruction,) they must of packed the window box on a Friday night. They simply put the window box inside a bigger box with nothing to protect it. no bubble wrap, no foam peanuts. not even the local rag, no fragile tape on the outside (NOTHING) no wonder it was so severely damaged. I was looking forward to working with a company in France, but frankly I couldn't afford it.

The item was well packed and on time …:The item was well packed and on time for delivery.

Fantastic seller:

Fast and accurate service and delivery.:Fast and accurate service and delivery.Don't change

Levertijd veel te lang..:

Over het geheel genomen tevreden: Producten zoals beschreven, snelle reactie op vragen, enigszins lange levertijd na bericht van verzending. Over het geheel genomen bevredigend.

Erg vervelende ervaring.:Erg vervelende ervaring.Op de pagina van de producten stond ""Binnen 24 uur verzonden"". Het duurde uiteindelijk 2 weken voordat het eindelijk was verstuurd. Waar ik er zelf achteraan moest bellen en dan pas informatie kreeg. De eerste keer zeiden ze dat het nog diezelfde week werd verzonden. Dan was uiteindelijk niet zo. Pas na een tweede keer bellen werd het eindelijk verzonden.Het bleek een Franse klantenservice te zijn, zonder dat dit ergens vermeld staat. De persoon aan de telefoon was erg slecht te verstaan en ook zeer onvriendelijk. Hij onderbrak mij meerdere malen en zodra ik begon over ontevreden zijn probeerde hij het gesprek zo snel mogelijk af te kappen.Het product was ook nog eens beschadigd bij afleveren. Dit heb ik uiteindelijk zelf maar gerepareerd omdat ik geen zin heb om met deze mensen zaken te doen.Kortom. Hier niet bestellen!

Ik heb een etsfolie besteld op 14/10/2017 en tot op heden op 16/12/2017 nog niet ontvangen ondanks herhaaldelijk contact via e-mail. Zogenaamd verzonden, dan weer niet beschikbaar. De aangekondigde terugbetaling is nog niet gebeurd. Voor mij is 1001 modellbau een volledig incompetente modelbouw leverancier met een catastrofale klantenservice. - A.Stöbe, Gotha

I followed their email link to download …:I followed their email link to download my order is processed confirmation plus track my order I clicked on the link filled in the login details error message saying not registered with the company. I now don't know if and when I Will even recieve my order ?.

Order placed and delivered well …:Order placed and delivered well packaged and timely. Birthday present which the recipient was extremely pleased with and has now got pride of place with the many others in his collection.

Model are exactly as described and good …:Model are exactly as described and good quality.

Recommend:Excellent , 1001 model kits for filled an order that no other model outlet could, I highly recommend them , if it's been made then they'll probably have it. Look no further!!!*****

Terrible customer service:Terrible customer service. I never got my tracking number, the “customer service” line was a joke. High shipping costs, and slow shipping. Archaic website, and terrible experience. Save yourself time, money and frustration and stay away from these crooks.

Placed an order November 20th:placed an order November 20th. Goods in stock, but I have yet to receive them, today is December 10th. My payment when through right away as order was confirmed. email saying order confirmation & processed & preparation on dec 30th.Still nothing, I used order number to check for it, and was informed no order has been placed. Still waiting!!!

Good communication on order status with …:Good communication on order status with prompt delivery.

Verwerking was goed:Verwerking was goed, reactie op leveringsstatus was snel. Helaas erg lange levertijd. Voor de volgende keer weet je dat en kun je je erop voorbereiden.

Will definitely buy again!:Communication was great from this seller, I was kept well up to date as to when to expect my item. I appreciated how well packaged the item was too, my Uncle will love receiving this model for Christmas. Thank you.

Great product:Great product, looks really nice!

Goede kennisgeving:goede kennisgeving, onmiddellijke levering

Alles ging goed:Alles ging goed, zoals altijd. Kan worden aanbevolen. Het enige nadeel - verzending duurt iets langer (5 dagen). Maar dat kan komen doordat het voor Kerstmis is. Voor de rest een goede winkel.

Enigszins lange levertijd: De levertijd is enigszins lang, maar verder is alles prima.

Hard to find kit:1001 Modelkits had a kit I've been trying to find for quite a while. Ordering and shipment was painless. I will use them again.

When ordering:When ordering, the image was misleading as it showed two bottles of Tamiya Airbrush Cleaner side by side for no other reason it seems than to suggest that you would get two for the price. Of course only one item arrived and when calculating postage and packing then the item was quite expensive.

I am very satisfied with the product I …:I am very satisfied with the product I orderred. My only concern was the delivery time, taking a little longer than what I had anticipated. But overall I am very satisfied with 1001 models and will buy from them again.

First Class Service:

Don't bother I have closed my account:don't bother I have closed my account, i will not be returning

Alles goed:alles goed, bestellingen onbeschadigd aangekomen

Product was exactly what I needed and …:Product was exactly what I needed and at a very good price. Had to wait a bit, as it was coming from Europe to the US, but that was not an issue for me. Would definitely order from these folks again.

Jolly good, but be prepared for a bit of a wait for delivery.:After I'd ordered from 1001 (due to the very competitive price) I read the Trust Pilot reviews which made me wonder if I'd done the right thing. However, although the model car was delivered with all the speed of a glacier - 11 days, in these days when we're used to instant gratification - and after four emails (one duplicated) letting me know they were dealing with my order and had posted it about five days after receiving it, everything was OK despite the contents rattling inside the outer packaging box. (A little more scrunched up paper next time chaps!).Thus, all good, but be prepared to be patient while waiting for your order to be delivered

Goederen (2 weken) zijn nog niet ...:Goederen (2 weken) zijn nog niet aangekomen. Geen reactie op vragen

De levering was snel en de goederen voldeden aan de ...:De levering was snel en de goederen voldeden aan de verwachtingen