Beoordeling 1001puzzles

My order arrived one day ahead of…:My order arrived one day ahead of scheduled delivery date, was handled in accordance w/ specified drop instructions w/o signature. I couldn't ask for a better e purchasing experience.

I loved the 1/48 Turkish decals for the…:I loved the 1/48 Turkish decals for the p40 war hawk I received ! And they were delivered on time .

Delivery is slow and expensive response…:Delivery is slow and expensive response to Emails slow will not use these again.

Alles perfect!

Goed: De levering duurde erg lang. Ik kreeg alleen informatie over de status van mijn bestelling toen ik daarom vroeg.

Great service:great service. received quickly with international shipping at a reasonable cost. will use again!

Excellent service:Excellent service, would highly recommend.

Product was damaged and unusable:

I needed parts for a diorama:I needed parts for a diorama, and 1001 Marquettes had the bits I needed. No problems with the website but unfortunately some of the parts were out of stock and I had to wait a week and a bit before they arrived. Once sent, they arrived promptly in a jiffy bag which meant that the two boxes of bits were a little crushed. No damage to the contents though.Thanks, I couldn't have completed my project without them!

OK, maar duidelijk te traag: goederen OK, verwerking traag (verjaardag gemist). Contact oké.

The kit arrived crushed in a padded…:The kit arrived crushed in a padded bag. Some minor damage to the kit parts. Disappointing!

Excellent service:Excellent service. Because they couldn't supply what I had requested, they found a good alternative.

Over priced:Over priced, shipping toke too long.

The model was VERY reasonably priced:The model was VERY reasonably priced, and arrived here sooner than I expected. I wouldn't hesitate to order from them again -- in fact, once I finish this kit, I probably WILL order another kit from them!

Fantastic customer service.…:In a world of internet companies basically selling the same products 1001 Modelkits stands out with superb customer service. Having had an order ""lost in the mail"", they very quickly responded to my email and shipped a replacement in very short order without any charges. You can't ask anymore than that. Truly first class customer service. Thank you.....

Onberispelijke en snelle levering:

The products arrived quickly and were…:The products arrived quickly and were in good condtion, however the products arrived in a battered jiffy envelope. I wouldn't mind this if the shipping was free, however it was an extra £5.99 on top of the order cost. For that sort of money, you would expect a bit more protection. At least the products arrived in one piece.

Goederen zeer snel ontvangen:Goederen zeer snel ontvangen, alles ok

Verwerkingstijd van online...:De verwerkingstijd van online bestelling tot verzending is met 6 dagen vrij lang. Dan was er nog een zeer lange levertijd. Ik bestelde online op 5 april, het pakket werd verzonden op 11 april en ik ontving het op 19 april. Dat is zeker te lang voor mij.

Nooit Meer ....shi....:Voor de eerste maal een bestelling gedaan op 04/04/2018 .Na een 8 dagen mailtje verzonden met de vraag waar mijn bestelling was.Bestelling was niet voorradig was het antwoord???? waarom dit dan aanbieden ????Op 13/04/2018 naar mondialrelay .Zonder verwittiging beslissen ze totaal zelf om leveringsadres te wijzigen.We zijn nu 19/04/2018 eindelijk bevestiging van levering???Totaal onaanvaardbaar.Nooit nog iets bestellen. 0/10

Ordered large number of paints as price…:Ordered large number of paints as price was competitive. Shipping was a bit slow and no tracking details were sent so I could not check delivery status. Paints arrived as ordered if a little late, no issue with paint quality so far and order fully filled. Would be happy to use again but only where I see price advantage.

Bestelling en levering verliepen...:Bestelling en levering verliepen soepel - het zou perfect zijn geweest als het iets sneller was gegaan (14 dagen tussen bestelling en levering, hoewel de overdracht op de dag van de bestelling plaatsvond).

Not the best service experience I've had:There are a good range of kits. I went through the order process but an error occurred with validation of payment. I then had an on-line chat which was very good, but didn't solve the issue. His suggestion was to create an account and try again. I did this, successfully. I was then pestered with text messages about my original unvalidated order as there was no correlation between the guest order and account holder order. I was also informed I would receive a tracking number, but this also never happened. The kits arrived after 1 week.

De levering is nog niet aangekomen, na 4...:De levering is nog niet aangekomen, na 4 weken.

Levering/prestaties goed:Levering/prestaties goed. Zonder verdere evaluatie.

De levering is nog niet aangekomen:

Great customer service!:

Uitstekende producten in snelle tijden:De geselecteerde producten hebben aan onze verwachtingen voldaanDe levertijd is erg snel, gezien het feit dat we ze vanuit Zwitserland hebben besteldWe zijn erg tevreden

Estoi un poco decepcionado:Estoi un poco decepcionado... Mi pedido me llego tarde... casi dos semanas y encima tuve que pagar 19 Francos suizos para recoger el paquete. Yo ya habia pagado 17 Euros para el envio... la verdad es que no lo entiendo.Por favor ahorraros el envio del poster por que es horrible.Un atento y decepcionado saludoDuitse Antona

Alles OK behalve de lange levertijden:

Ik wacht al meer dan 8 dagen op een...:Ik wacht al meer dan 8 dagen op een bestelling die op 23/3/18 werd verzonden. Ik zal daar waarschijnlijk niets meer bestellen.

Ideal product.:Ideal product.The tracking mechanism once notification received that the item had been shipped, did not seem to work.

Very satisfied.:

Fast and correct:Fast and correct. Thanks

Awful customer service/company.:Awful customer service. Purchased item only to be told a week later they didn’t have it. Said they would get me a date for arrival and never did. Waited almost a month only to get a refund. (Had it not been for someone else as a gift I wouldn't be so mad) I will never do business with them again. If I could give 0 stars I would. Waste of time and money!Update- this is to the reply of the company. That’s an absolute lie. Please do not use this company, they are truly a waste of time!

Items came well packed:items came well packed, arrived in a reasonable time from the EU, price was great

PRODUCT GOOD AND WELL PROTECTED BUT:PRODUCT GOOD AND WELL PROTECTED BUT, THEY NEED TO RECONSIDER THEIR DELIVERY SYSTEMS. WOULD YOU BELIVE HERMES LOST MY PACKAGE, TOOK OVER A WEEK TO ARRIVE!

Helemaal tevreden tot nu toe:Helemaal tevreden tot nu toe, zelfs ondanks wat problemen met de laatste bestelling. Blijkbaar moeten de interne processen worden geoptimaliseerd - verder is alles geweldig, vooral het aanbod!

Bestelling werd zeer goed verwerkt:Bestelling werd zeer goed verwerkt, informatie voor tracking via e-mail uitstekend

All arrived in good condition:All arrived in good condition, packaging was fine, cheers