Klantenbeoordelingen van 1001puzzles

Two weeks! Still no delivery of order.:Ordered supplies from their site that were marked as in-stock.Order has been sitting in the ""Being Processed"" state now for over 2 weeks after I've been charged. No updates, no back ordered notifications, NOTHING.About ready to file a claim with PayPal on this one.Be wary of this company's order fulfillment time.

Delivery:Order placed 7th Sept, now 18th September still no sign of my order, I'm not a happy bunny

very good:i wuz very pleased will deal with them again

Très content:Bien arrivé en bon état parfait très satisfait

Great seller !:Very good prompt service from trusted retailer

Bestelproces en levering van 1001 modellbau verliepen vlekkeloos:Het hele aankoopproces (internetbestelling, betalingsverwerking en levering) verliep vlekkeloos. Goederen onberispelijk. Een kleine opmerking: De periode tussen het bestelproces en de betalingsherinnering was een beetje te kort, omdat er rekening moet worden gehouden met tussenliggende tijden zoals vakantie, banktransacties direct in het bankgebouw - als je buiten woont, ga je niet noodzakelijkerwijs elke dag naar de bank -. De wil om te betalen is er.

Absoluut top professionele afhandeling: ik heb lang gezocht naar bepaalde huispakketten in 1:87 en vond hier wat ik zocht. bestellen was eenvoudig en ik werd snel op de hoogte gehouden van de status van mijn bestelling. De verwerkings- en verzendtijden waren in overeenstemming met de informatie die bij de bestelling werd gegeven, ik ben zeer tevreden en zal zeker opnieuw bestellen!!!

Ik heb nu voor de 2e keer iets besteld en ben zeer tevreden, dank u: ja ik heb uw adres aan mijn collega's op het werk gegeven en ik ben zeer tevreden.

Nothing to worry about:I was initially worried that my order had been forgotten (it had been ""processing"" for almost ten days), but the item came in about 2 weeks, exactly as ordered. I'm really happy with my purchase, especially since they had a 15-year-old item that is incredibly hard to come by!

Outsatanding.:Your service was outstanding & your prices were just right. Looking forward to ordering more items at a later date & time. Again Outstanding.

Internetbestelling van1001 modelllbau:Snelle, professionele afhandeling van de bestelling. Zou zo weer bestellen.

Great!:Thank you for your great service and support as always!

great:everything went smoothly and quickly , great service

Sent wrong order. No response from customer service.:I was sent an incorrect order and that incorrect order was also damaged. I contacted customer service two days ago and received no response. I am very disappointed with the transaction. I guess my next step will be to contact my credit card company and dispute the transaction.

Caracal EC-121 Decals:Internet search for EC-121 decals brought up 1001 Models, always a wee bit wary of ordering from a company I have never heard of. The prices were in USD and it was a .com therefore I assumed I was dealing with an American company and they are normally great. Not until I had paid and checked out did I realise this company was in France, not to worry every bit at good as an American Company and even quicker, well it's just across the channel innit !

Alles in orde:Alles in orde, lange verzendtijd maar gezien het feit dat de goederen uit Frankrijk kwamen al OK.

I ordered a thing, they sent me the thing...:Sure, merchandise could always be a little cheaper, shipping could always be a day faster, but I have no complaints. My merchandise arrived as advertised, in a reasonable amount of time, and I was able to track it when it shipped.

Books rcvd of high quality.:Both books feature two rather obscure British warplanes. Both were richly illustrated and were concise and to the point. The Bristol Brigand Book of the warpaint series was especially good. Covering 3 variants of this late war airplane, it did not disappoint. The only burr under the saddle was the length of time it took to receive seemed awfully long almost 3 weeks or so. I know the warehouse of origin is in France and the may have saved a considerable amount of time .by direct shipping to the end user. Im thinking that they probably consolidated other orders in with mine sending it to AR and distributing it there. Well the most important thing was getting 2 books I desired for a long time and waiting x time is a trifle. Next time I'll know what to expect. Thank YouMartin Gherardi

Quality products at excellent pricing!:The range of products from the multiple manufacturers gave me the best chance of obtaining exactly the item's I needed. The line chosen produced unbelievable quality and detail. I plan many more purchases, very soon.

Excellent service!:I liked the website, buying and shipment process. All was great!

Ik ben zeer tevreden: snelle levering, alles werkte geweldig.

My first experience with 1001 Modelkits.:My first purchase with 1001 Modelkits was, as with all online buying experiences, a leap of faith. I was purchasing a photo-etch add-on for a model kit I was planning on building soon. 1001 Modelkits website was easy to navigate, and I quickly found what I needed. I paid for my purchase via Paypal and hoped for the best. Every step of the process was confirmed by email, from my ordering on 3/13/2015, my purchase shipping, it's delivery to 1001 Modelkit's U.S. distribution center, to it arriving at my doorstep on 3/28/2015. My purchase was professionally packaged and was in great shape when I opened it. My first experience with 1001 Modelkits was an excellent one, they are fast and professional. I will definitely be purchasing items from them in the future, Thanks 1001 Modelkits!

My grandson was ""thrilled"" with the items that I purchased for his Birthday.:Product was great and service very speeeeeeeeeeedy !!

excellent service and quality products:Order arrived in good time, no hassle purchase reasonable prices would reccomend to anyone

1001 Modelkits:I bought the translucent gren enamel to paint clear plastic canopies for warhammer 40k models. It arrived when they said it would and worked great.

Ik was dagen op zoek naar Germania decals totdat ik gelukkig 1001 Modellbau vond op het internet. Decals geweldig, prijs ok, levering ok. Ik kan dit bedrijf aanbevelen. Groeten Hermann

1001 Modelkits delivers on Nautilus Models Project Mercury display stand!:1001 Modelkits was very affordable, speedy and professional throughout in their sale and delivery of the Nautilus Models NAU-6201L wooden display stand for the 1/12 scale MRC/Atomic City Project Mercury Spacecraft model. Ordering, follow-up notifications, and delivery were all very smooth and flawless! Would highly recommend!!!

Het werkte echt goed en ik ben helemaal tevreden - ook met het figuur - vanaf het moment dat ik bestelde tot het moment dat het aankwam, waren er geen problemen en de communicatie met de expediteur was goed, ze bleven de status controleren. Ik ben helemaal tevreden. Nogmaals graag gedaan! Pommi

Thumbs up!:Selection, prices and speed were great!

Got what I ordered.:Everything was fine when I got it. no complaints at all.

Good service:My order arrived two weeks after I placed the order. The web site was easy to use and their selection can't be beat

Not overwhelmed by the experience!:I ordered a 1/72 Italeri fast build M7 Priest/Kangaroo kit. I only considered the order because of not being able to find this kit elsewhere. I feel that the price even though it was 'on sale', was still a very premium price compared to similar kits. I accept the fact that a higher price may reflect its rairity. I expected to receive the kit in about a week to 2 weeks, it ended up being close to 4 weeks. Customer service was available, if not at time a bit spotty. I must say they did try to keep me in the loop. I did get a shipping tracking number which was very nice. Once I received the kit, the box was a bit banged up, had a few pieces loose in the box off the sprue, and had no assembly instructions nor the decals that the box front said should be included. At present, I don't know if I would order from 1001 ModelKits again.

A model supplier:I was on pins and needles anticipating my order delivery of one of the rarest and virtually impossible kits to obtain in the US. 1001 fulfilled my every expectation by delivering just the very item I was obsessing on getting. Especially at the fair and reasonable price offered compared to other sources world-wide. It is the very first time using 1001. but I give them a FIVE STAR rating.

Good Shopping:The inventory of 1001 Modelkits is perhaps the best around. When I need to find something, they have it. The only part I do not care for is having them ship it to arkansas and then on to me. Direct shipping would seem to be a better alternative.

Giant Aeromaster:Just got the Giant Aeromaster ARF kit from 1001 Modelkits. The kit was in great shape and was delivered within the time frame they specified even though It was shipped from France. I would buy from this company again.

Levering was OK: De kleuren die ik bestelde kwamen snel en voor een goede prijs aan.

Snelle levering:De bestelde stickers arriveerden snel en met redelijke verzendkosten.

My new ""go-to"" online vendor.:I have placed a couple of orders on rare models that are difficult to find here in the USA and 1001 Modelkits never disappoints. They provide email confirmation of my orders, when they process, and when my order ships. They also are fast to respond to any inquiry, so their customer service is top notch. If you're looking for that hard-to-find model or kit, they will likely have it at a competitive price. I'm so glad they are out there and I will be returning again as a satisfied customer. Cheers.

B17 eduard Engines:great price quick delivery fab service

good models, lackluster service, long wait times.:This was a less than pleasurable experience due to the lengthy delivery time – 27 days. My order was processed immediately and charged almost immediately on my credit card, this after the shipping rates were raised for some reason to a different price, which was higher than the quoted price when I pressed the button to complete my order. I was upset at that incident for days after the order.A week later, after filing an inquiry twice online, received a message that I would receive a voucher for the difference in price…I’ll never use it, but why not just make the adjustment on this order Poor customer service in my opinion.I received no info or updates until the item was shipped in this country, three weeks later, from the post office tracking. Parcel arrived with some damage to the side of the box, with damage to one of the model boxes inside…but thankfully the model was not harmed. I find it amazing that there was no packaging or filler inside to protect the items inside the box, as with other model companies with every shipment. I order something from the next state over and the box has newspaper, Styrofoam peanuts, plastic bubble rap…something! But something comes from France and no filler whatsoever…hmmm. I’m not impressed with the service, but the price was better than some places here, however, I will never use your services again.