Klantenbeoordelingen van 1001puzzles

Super product:Super product! Ik ben zeer tevreden! Ik zou het zo weer doen! Ik kan het alleen maar aanraden!

Quick efficient service fast delivery…:Quick efficient service fast delivery customer services very helpful definitely will use again

Exactly as described:Exactly as described. Great communication. It took a little while for shipping since the package came from Europe so you may need to be patient if you're in the USA.

Bought Tamiya panel line paints:Bought Tamiya panel line paints - couldn’t find them anywhere else and they arrived very quickly. Shipped from France but you would think they’re a UK website! I will be using again soon . Thanks guys!

Zeer goede verzending en zeer goede...:Zeer goede verzending en zeer goede tracering van zendingen.

A very smooth transaction:A very smooth transaction, good and trustfull information and communication. Delivered as was promissed.

Ordered merchandise on 10/07/18:Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.

Great service:Great service . Very good communication. Will use them again

Top quality service:Top quality service. I couldn't find some items that I needed but one e-mail and my questions were answered within a day. Will definitely use this company again.

Excellent choices:Excellent choices, swift delivery and when the inevitable problem occurs they solve it very well. I am a repeat customer and they are my go to in the UK.

My order was well packaged and…:My order was well packaged and delivered quickly. I was kept well informed on the progress of my order by email. I would use this company again and I will be recommending it to family and friends.

Vervelende leveringsvertraging!:Helaas kwamen de opgegeven leveringsdata niet overeen met de daadwerkelijke levering. Na de aankoop werd een latere leverdatum vermeld in de orderbevestiging, de daadwerkelijke levering was nog later dan vermeld in de orderbevestiging. Dit was erg vervelend aangezien het om een verjaardagscadeau ging dat dus niet op tijd geleverd werd!

Top 1 A:Alles weer super graag

Well packaged, fast delivery:Well packaged, extremely fast delivery - Europe to Australia.

Helaas kwam de bestelling beschadigd aan...:Helaas kwam de bestelling beschadigd aan. Ik heb per e-mail contact opgenomen met de klantenservice (foto's bijgevoegd) en kreeg een paar uur later antwoord. Er werd me een korting aangeboden, die ik niet accepteerde vanwege de ernstige schade. Omdat er geen reactie kwam, belde ik hen en kreeg onmiddellijk een medewerker aan de lijn. Er werd mij verteld dat ik een vervangend artikel zou krijgen en dit kwam onbeschadigd aan met DHL Express. Sommige mensen hebben kritiek op de lange levertijden, maar als modelbouwer vind ik dit acceptabel omdat veel artikelen vanuit de rest van de wereld worden besteld, maar over het algemeen ben ik erg tevreden.

Perfect delivery:Perfect delivery, that's all ! Regards Jochen

Excellent service:Excellent service. I ordered from UK and unfortunately the item did not arrive but when I contacted the seller they were only too happy to send a replacement at no extra cost to myself.This is the best customer service I have experienced in a long time. Fully recommend this seller.Replacement package was delivered promptly and in good condition.Wonderful and many thanks.

Fast shipment:Fast shipment, lots of moddeling items

Always` very good:

Great service:Helpful over the phone, quick delivery, no issues, will use again

Reallly happy with my purchase:Reallly happy with my purchase. Great prices and great delivery. Thankyou.

I am still waiting for items to be…:I am still waiting for items to be delivered!

fast deliverence:

Easy to complete my order and shipping…:Easy to complete my order and shipping was easy. Very pleased with my order and will buy from again.

Bestelling werd zeer professioneel afgehandeld van ontvangst tot...:Bestelling werd zeer professioneel afgehandeld van ontvangst tot levering. Levertijd was prima, levering probleemloos.

Great service:Great service. Very fast delivery. A pleasure to order from!

Very pleasant shopping experience:Very pleasant shopping experience. Fast turnaround time for shipping. Product arrived as advertised. Thanks!

** Sterren daarom:** Geen van beide kreeg info dat het bestelde niet op voorraad of beschikbaar was op het moment van bestellen. Ik kreeg alleen een e-mail toen ik het vroeg. Het was nog een kleine week voor de levering. Levering zonder buitenverpakking, gewoon verpakt in zwarte folie, hoewel er drie puzzels waren. Gelukkig zonder schade aangekomen. Al met al niet bevredigend.

alles perfect:alles perfect, graag weer

Poor execution:Poor execution - I ordered online and chose Dhl shipping so that I would receive the item in time but my item was shipped regular mail and will definitely arrive much later than promised.

Prompt delivery and excellent packaging…:Prompt delivery and excellent packaging - excellent. Would recommend 1001 modelkits to anyone

A very good service:

I sent off for the Douglas Bader…:I sent off for the Douglas Bader spitfire model it arrived today in a plain brown box which was in perfect condition ""But"" when I opened it to reveal the kit box I was not please one bit, the kit box was battered infact if I had gone to a local model shop and it was the last kit in stock I would not have brought it in that condition. I will certainly not be purchasing anything from this seller again .

Ik ben erg blij met 1001 modellbau:Ik ben erg blij met 1001 modellbau omdat er geweldige aanbiedingen zijn, snelle levering en alles wordt gedaan naar tevredenheid. Nogmaals bedankt!!!!

Ongecompliceerd bestelproces:Ongecompliceerd bestelproces, snelle levering. Betalingsverwerking met PayPal zeer eenvoudig.

I had an order shipped to the US:I had an order shipped to the US, an expensive kit. It arrived damaged in shipment but after I contacted 1001 Models, they made it right. A pleasure to deal with...consider me a loyal customer- would recommend to all.

Arrived on the dot..'All as ordered':Arrived on the dot..All as ordered. A fast service and an attentive one.

Why does it take so long for delivery of my order?:Why does it take 10 days from the time of my order (30 July) for you to pull two small sheets of decals from your stocks, put them in an envelope and mail them?Why did you not forward to me the tracking number of my order as you said you would do?Why did you omit CALIFORNIA from my address that I gave you? Why did you include my postal code mixed in with a bunch of other numbers making it very difficult to know where the package was going? This probably explains why it took another 16 days from the time you put the package in the mail to the time I received it yesterday (25 Aug)

I ordered an item and received it…:I ordered an item and received it damaged. Sent pictures and still have to return the item to France. No names given of who to contact, only Customer Service Dept.! The item was not that much money but I did ask for a refund. The item was a vacuum formed canopy that is easily crushed and was sent in an envelope! Should have been in a box. Not a good experience.Ken

Topkwaliteit tegen eerlijke prijzen:Topkwaliteit tegen eerlijke prijzen. Snelle verzending en goede communicatie. Wat wil je nog meer?