Klantenbeoordelingen van 1001puzzles

I was very upset when UPS sent me an…:I was very upset when UPS sent me an email telling me my F-106 model had been delivered and UPS had not been seen on the street I live on. So I start a claim against UPS and the claim was denied because only the shipper can file a claim. On the third evening while I was working on the claim I received a phone call from someone 4 blocks away informing me that they had my shipment. It was addressed to me but had the wrong address on the package. This kind person researched my name and found my address and they were on the to deliver it. I checked the order and my mailing address was correct. Someone at the shippers end entered the wrong address. The model looks great but I will have to find a way to remove the decals and put the set I ordered on. I wish they produce the aircraft model without decals so customers then apply what they want on them.

The mould itself was good- the parts…:The mould itself was good- the parts were of good quality and were an army green colour, making it easier to paint after assembling. However, it did not include decals. Also, the instructions omitted certain parts and were difficult to understand.

Model review:Good friendly staff very helpful

Service from 1001 hobbies was good:Service from 1001 hobbies was good but what I bought was rubbish. I have bee flying radio control aircraft for over 40 years but made the mistake of buying a glider based on the description only to find that it appeared to be a very expensive toy and it went straight in the rubbish bin. You live and learn.

Top materiaal:Top materiaal. Jammer dat de doos wat stuk was. Maar het materiaal was nog in orde.

Great choice of model paints:Great choice of model paints. Delivery took a while but I think that's to be expected at the moment with the pandemic. When I contacted them I got a quick response from customer services to apologise and explain the delay was down to one paint being temporarily out of stock.Overall, good service and would use again.

Add the model sizes in the Description:They should really add the sizes of the models in the description

Kit is on a par with other quality 1/48…:Kit is on a par with other quality 1/48 scale models

Goede surves duidelijke de mail:

Onderdelen ontbreken:

Good price:Good price, range and dispatch, although delivery was disappointing even considering crisis. Lack of recognisable item codes as well as their reference makes more difficult to find things - and appearance on search engines

Four out of five:I am awarding 4 stars because the advertisement leads one to believe you are a UK based company and it was only when I was advised by Hermes that they had a parcel from B2C Europe and upon subsequent delivery that I realised you were based outside UK. That in itself is not a problem, I am happy to deal with companies outside UK, it was just not expected.Apart from that excellent, kits were as ordered and dispatched promptly but delivery was longer than I expected as I thought you was UK based, but was ok considering you are not UK based..

Took over 2 weeks to arrive:Took over 2 weeks to arrive. Could have been shipping. But pleased with the product.

Duurde wat lang voor het artikel bij…:Duurde wat lang voor het artikel bij ons was, voor de rest alles ok

Package arrived:Package arrived, but they didn’t say which courier the tracking number was for so had no idea when it was arriving. Overall arrival time was as originally stated however so all fine in the end

Top service:Relatief lange levertijd. Maar dit kon ook aan covid19 te wijten zijn

Italeri C130J Herc Model 1/48:Hard to find kit they had at a reasonable price with decent shipping window. Will use them again.

This site masquerades as a UK trader…:This site masquerades as a UK trader when it is actually French. Not that I object to them being French. Someone has to be. But I go on line in search of UK traders, and I resent these sort of traps being set. For the time being it does not matter so much in terms of customs tariffs, but from 2021 it presumably will. so caveat emptor. Also, their emails contain links that are not live, and when you do get on their website and enter their given details in the tracking box, it still does not work.

Verkeerd raketmodel geleverd en verpakking van onderdelen opengescheurd:Verkeerd raketmodel geleverd. Ik had de Duitse missie modelbouwraket besteld. De Franse missie werd geleverd. Het plastic zakje met de onderdelen is opengescheurd. Geen goede service.

De bestelling gebeurde in een moeilijke…:De bestelling gebeurde in een moeilijke periode. Toch vind ik het onbegrijpelijk dat een IBAN betaling slechts na één week verwerkt werd. Levering en kwaliteit prima.

This website helped me out alot when I…:This website helped me out alot when I was finding paint for my model lorrie. And the post was good aswell regarding the problem we are in.

Vertraagde levering: Relevante informatie die nodig was voor inklaring in Zwitserland was vergeten. Dit verlengde de levertijd met weken.

Duurde heel lang:Duurde heel lang Maar voorde rest was de service Helemaal goed !!!

Prima als je geen haast hebt:Verzending duurde wat lang maar dat is niet vreemd in deze omstandigheden.

I made out express delivery for my…:I made out express delivery for my son's birthday. Unfortunately, so far I have not received anything.

Delay in delivery of items but expected…:Delay in delivery of items but expected during these times. Otherwise was a good service

Beetje late reactie:Beetje late reactie, maar prima uitleg en Keurige levering .

Good range of products at good prices.:Good range of products at good prices.Fast and efficient delivery too.

Couldn't track my order on the website…:Couldn't track my order on the website or get in contact to find out what was happening, went onto Facebook and saw lots of people hadn't received their goods and got worried, almost 2 weeks before I received my goods so very expensive delivery charges in my opinion.

Goed. Ondanks Corona:Mijn man trakteerde zichzelf op het overzeese schip.

Jij zelf hebt het goed geregeld:Jij zelf hebt het goed geregeld, alleen duurde de levering wat te lang.

Will use Amazon in future.:Not great, communication is poor and the phone number doesn't work! Sent a email asking where my model was as the delivery was taking forever. Response was slow, they eventually got back to me with a brief message that was not massively helpful.They have to ship items from their warehouse in Normandy which they don't show on the website very clearly.

website (volgens mij) niet duidelijk:

Lysander 1/72 kit:Purchased this kit to pass time to be honest the cost is to high for the quality of the model instructions zero certainly not for a first time attempt at model making and I can’t understand why the transfers included swastica Marking on a British W II aircraft on an over all recommendation I wouldn’t bother

Great price:Great price. Delivery delayed by C-19. But if they stay this competitive on price will definitely use again.

Levering correct verlopen:

Good service:Good service, kit as described.

Leuke sortering:Leuke sortering, bezorging vanuit Parijs niet snel, wel duidelijk wanneer pakket aankomt.

goed en proper:

De services van de verkoopster was…:De services van de verkoopster was perfect. Wat echter achter blijft bij deze firma is het assortiment. Ik ben uit Zaandam naar de winkel gekomen in de veronderstelling dat ik alle artikelen, waarom ik had gevraagd in voorraad waren. Dit was niet het geval. Wat echter mijn mening zeer heeft bepaald is het feit dat deze ook niet besteld konden worden. Vandaar mijn cijfer.