Klantenbeoordelingen van 1001puzzles

Snelle levering en facturering van de bestelde goederen...:Snelle levering en facturering van de bestelde goederen.

Besteld op 18/12 en meteen betaald.:Besteld op 18/12 en meteen betaald.Nog niets gehoord en ontvangen.Bestelling is in behandeling en dat is het.Mij zien en horen ze niet meer!!!

1001 reasons not to type ??:So far everything fine thanks.I'm not a huge fan of all this post service rating malarchy.Would much prefer using hands to do modelling rather than typing. Obviously need a smarter phone

Niet zo positief...:Niet zo positief! Ik heb nog steeds geen product! 23-12 besteld en meteen betaald, nog niks ontvangen. Word wel al voor de tweede keer gevraagd om een review achter te laten....Bij deze!!!

It’s been close to a month (order…:It’s been close to a month (order placed on 12/16/20) and no package has arrived. If the package ever arrives I will give a review.

I sent in my order and still haven’t…:I sent in my order and still haven’t received it , the weird thing is I have ordered other parts from different sources at later dates and I’ve received them , where’s my order ,where’s my order , where’s my order

Repeat Customer:Good selection, easy to use web site and timely delivery

Zeer snelle verzending:Zeer snelle verzending. Gewoon super

Grote selectie:Grote selectie, snelle levering.

I am very pleased with the whole…:I am very pleased with the whole transaction. Despite the delay n delivery, due to the pandemic, you had outstanding communication, and delivered an excellent product in the end.

Excellent service:The whole experience was great. Packaging was excellent, and it arrived as scheduled. Definitely doing more buisness with them.

Zeer leuke artikelen snelle levering:

Het bestellen ging snel en eenvoudig:Het bestellen ging snel en eenvoudig. Ook snel ontvangen. Top bedrijf.

The kit ordered arrived in top…:The kit ordered arrived in top condition, well packed and as predicted timewise....What's not to like?

Super:Zeer snelle levering. Heel leuke site. Niks slecht aan op te merken.

There is no excuse for the poor…:There is no excuse for the poor delivery time of this companies products - tracking an order does not work nor does contacting this company

Took 2 months to get the product:Took 2 months to get the product. Product was great once we received it.

Misrepresentation of Shipping Speed, Poor Experience:Estimate delivery date was 12/24/20. Ordered was placed on 12/15/20. A SIGNIFICANT upcharge for more rapid shipping was paid. No communication was given regarding shipping until 12/19/20. Item still has not arrived to destination. Tracking information provided had a dead link, had to independently find a tracking service which then showed by 1/7/21 the item was no where close to its final destination. I receive frequent emails from this website about reviewing my order and I haven't even received the item, which is incredibly obnoxious. This has been a terrible experience and I will never use this website or service for purchases again. Mistake made and lesson learned.

I have not received the order:

Changed review now product received:Now the product has arrived I am happy with it and the service offered by the company. Thank you

This company is rubbish I had an order…:This company is rubbish I had an order supposed to be delivered 23rd December !! They taken my money unfortunately on a debit card so cannot get it back. We are now at 6th Jan no order, have tried to phone just answer machine , have tried to email but cannot get email address, and now you send an email asking how did we do well the answer is RUBBISH DO NOT USE THIS COMPANY Nadine Morey

Ordered the Escalation Box:Ordered the Escalation Box, Black Fortress. Weeks had passed and I'm still waiting despite it was mention on the web-site there are 4 items in stock. Now, as I see that I've ordered the wrong version of the box I can't find a way to cancel the order and get the refund. Highly dissappointing.

Snelle levering:Snelle levering. Alles perfect!

Bestellen bij 1001Hobbies is voor mij…:Bestellen bij 1001Hobbies is voor mij (waarschijnlijk) de laatste keer. Ik heb een weliswaar een leuke bestelling geplaatst bel ik over de status van het verloop ervan wordt engelstalig afgehandeld niet te volgen wanneer product uit eindelijk wordt afgeleverd. Had beter via Bol.com kunnen bestellen

6th of January:6th of January, and still Wait for delivery since order was placed on 6th December.

Zeer snelle verzending:Zeer snelle verzending! TOP! Graag weer!

The kit arrived safe and intact:The kit arrived safe and intact. It was properly packed for long-distance travel this shows me the importance 1001 Hobbies puts into their products.

good price fast shipping:

Very disappointed in product:Very disappointed in product. Thought I was getting a larger airplane. The airplane I got was about 1 1/2 Inches big. Shipping was very long. Did not know this company was in Europe or I would not have bought it.

Geen contactpersoon/service:Geachte heer of mevrouw,Ik heb op 13 december een bestelling bij u geplaatst omdat de situatie zo werd voorgesteld dat de gewenste producten direct beschikbaar (= op voorraad) waren. Op 14 december ontving ik een bevestiging van deze bestelling. Pas op 23 december kreeg ik bericht dat de levering vertraagd zou worden omdat 2 van de 3 producten niet op voorraad waren en niet besteld konden worden. Er staat geen contactadres op de homepage. Tegelijkertijd adverteren ze met de mogelijkheid van telefonisch advies. Via het nummer, dat ook moeilijk te vinden is, is niemand te bereiken en ondertussen speelt er een nauwelijks verstaanbaar Franstalig bandje. Ik wil de hele bestelling annuleren, maar ik kan niemand bereiken. Ik heb nog nooit zo'n slechte klantenservice meegemaakt, en aangezien ik met PayPal heb betaald, zal dat de volgende stap zijn. Ik wacht nog een dag om te zien of er op deze manier een reactie komt.A. BüttnerHet is al zes dagen geleden en er is nog steeds geen geld teruggestort!!!!

Not a US company:First of all you passed yourselves as a US based company. My items have yet to arrive since it’s actually coming from France. When you first updated the shipping, you said it would arrive day after Xmas.

Great Item and arrived in perfect time:Great Item and arrived in perfect time. Will use again

Great Service:Great Service, thank you 1001 Modelkits team

It has been weeks since I ordered one…:It has been weeks since I ordered one roll of oracover and still have not received it...

Zeer tevreden over het afwerken van de…:Zeer tevreden over het afwerken van de bestelling en de bezorging.

Goed verpakt relatief snelle levering…:Goed verpakt relatief snelle levering en item in perfecte staat

I ordered my model on Dec:I ordered my model on Dec. 11, 2020 and today is Jan. 3. I have not yet received my order. I would like to know when I can expect my Christmas gift for my grandson.Kimberly Schneider

I have still not received this item…:I have still not received this item despite ordering on 5th December. I cannot find any contact details for this company to chase it up with them so I’m assuming this is a fake company!!!

I placed an order on December 19:I placed an order on December 19, 2020. I paid a lot of money for express delivery and upon placing my order received a confirmation email indicating that my order would arrive on December 24, 2020. I am still waiting for my order on January 2, 2021. Order tracking does not work. I get an error message indicating that this service is unavailable. I do not think I will order from them again.

Would have been 5 stars but you use the…:Would have been 5 stars but you use the worst courier on the planet