Klantenbeoordelingen van 1001puzzles

great service:Great choice of products,prompt polite service.thanks guys!

Still not received my order!:Takes too long to deliver.

Niet aan te raden:Ik heb op 21/10/2016 een artikel besteld bij de winkel. Dit werd mij gemeld als verzonden op 24.10.2016, maar helaas is het pas vandaag, 07.11.2016, aangekomen. Zoiets gebeurt, het hoeft niet de schuld van de Modellbaushop te zijn. Wat wel vervelend is, is dat mijn pogingen om contact op te nemen met de verkoper - afgezien van een geautomatiseerd antwoord - gewoon werden genegeerd. Ik heb dus geen goederen en met dit soort klantenservice kan het wel eens heel moeilijk worden om het geld dat ik al heb betaald terug te krijgen. Ik zou waarschijnlijk de account die ik heb aangemaakt moeten sluiten...

The order arrived timely.:The order arrived timely. I got what I ordered I have no complaints.

1001 model kits:Great service

Mosquito Decals 1/48th:These were 1/48th scale decals of a specific Mosquito fighter I have been looking for. Decals were authentic and exactly what I was looking for. Very pleased

Well packaged and fast delivery:First time buyer, will use again

Snelle en vlekkeloze levering:De levering was erg snel en goed verpakt. Omdat het artikel in Duitsland niet verkrijgbaar is, was ik blij het eindelijk bij 1001 modellbau te vinden.

Modelleren: waar voor je geld!

1001 were very efficency and kept us up to date with our order.:1001 acted promptly to let us know our order was out of stock and offered an alternative and refunded our money when we didn't want a replacement but l will definitely use them again .

Smooth transaction, speedy shipping, great results.:I received exactly what I ordered in a timely fashion. Products were well protected in sufficient packing to ensure no damage. I will do business with 1001 Modelkits again.

Satisfied first time customer.:Well i only used this company once, but they had 2 planes i could not find anywhere else. They were delivered as advertized, and i would definitely use them again!

What A RIP OFF:I paid £26.00 for what I thought was a Supermarine Spitfire T9 two seat trainer with decals model kit, but turns out I paid £26.00 for badly detailed and moulded bits of plastic. I now have to purchase a Supermarine Spitfire MK 9 model kit to obtain the model I thought I was purchasing. They need to make it very clear on the website that you will be paying of OVERPRICED bits of plastic.

excellent:order received as ex[ected/

Decal order:Not happy with the service.....after seeing and paying one price for decals, my invoice for billing showed a higher price of about $4.50 higher than should have been....They said orders will be shipped in about 6-8 days after receving. which was on Aug 17,...its now been over 2 weeks and my order says its still being processed...I have written them twice asking about my order and as of yet no reply..I understand it comes out of France, but there should be some connection here...Customer service is a 617 area code...so NOT HAPPY WITH SERVICE AT ALL!!!!!!

Received a different item then I ordered.:I ordered a item based on the picture and then received a different item. They won't respond to my email about the incorrect item.

WELL WORTH THE MONEY:I HAVE FOUND 1001 Modelkits TO BE AN EXCELLENT CHOICE FOR SERVICE, DELIVERY AND ACTUAL KITS.THE SELECTION OFFERED IS WIDE AND VARIED AND THE COSTS FOR THE KITS ARE FAIR INDEED.i WOULD CERTAINLY RECOMMEND 1001 Modelkits TO ANYBODY WHO IS INTERESTED IN MODEL MAKING.

I didn't mind waiting for my item. Quick and courtious action.:Very pleased with my item .Well worth the wait,thanks.

Great service:Shipping was very fast, and pricing was good

Excellent:the decals i ordered for my latest project were of excellent quality and i will definitely order from them again.

Great Planes Super Sportster 40:Ordered a Great Planes Super Sportster 40 ARF kit at a good price from 1001 Modelkits and was pleased with the service. The kit took a couple of weeks to arrive but with the free postage and competitive pricing, that was fine. Will order from 1001 Modelkits againg, very pleased with the Great Planes kit!

Thank you for the great service!:Fair price, nice packaging, FAST shipping. Excellent experience.

Where is my order:I ordered a couple of masking sets on August 11, 2016 I received a note on August 12, 2016 that my order was processed and that my payment was received. I have yet to receive any correspondance with a ship date or DHL tracking number. I have since sent 2 more request and no answer. This is not the way to run a business. The sets I ordered were in Stock.

buying models streamlined:Excellent rapid service, I was very happy with the selection, quality and efficiency of this company.

Very nice.:I am happy to get these two decal sheets because I thought they were way out of print until I saw them for sale from your company. I did not realize they had to come from France, but that is OK. I see there are a number of other hard-to-get items on your site and I will be ordering them soon. Thank you very much.

Alles werkte met vertrouwen.keep up het goede werk:alles werkte geweldig

Great Service:Exactly what I ordered, what I needed and the best quality at a reasonable price.

Tevredenheid zeer goed:Ik ben zeer tevreden over het bedrijf 1001 Modellbau.

Excellent:Good quality

id say there honest if niot in stock they tell you then give you a choice off money back or happy to wait.:id say there honest if niot in stock they tell you then give you a choice off money back or happy to wait.i waited till they got it,razzel 3d.didn,t take long

Responsive and Prompt:I received my package on time and was very pleased with the responsiveness of their customer service.

Great sevice for hard to find or out of stock items:I needed some detail parts for a project and these folks had what I needed at affordable prices. Now keep in mind that your order ships from France so be patent unless you pay for the more expensive shipping option. My box arrived and my items were very well packed and a welcome addition to my project. Thanks 1001 Modelkits!

Great decals at a great price:I tried the decal on my P-47 and they were excellent .

Now the 8/08/16. It's a long few days and still no reply to direct emails and no refund. I would advise you to be wary of this company and shop around.:I ordered 2 kits on behalf of my son only to find out the next day that I had ordered the wrong kits. I immediately emailed details cancelling my order and asked for a reply confirming this. Ten days later and after quite a few emails done through the website contact us page as instructed I hve heard nothing, The onle email I have had was one stating......Your order is currently being processed. We are waiting for a product currently being brought by one of our providers. You will be notified as soon as your order is sent.Not the best customer service team. I suspect they want my £83.

Placed my order 17 days ago and haven't received it.:I placed my order #83653 17 days ago and haven't even received it yet. Not happy!!!!

Zending niet ontvangen:Ik wacht nog steeds op mijn bestelling nr. 83371. Wanneer kan ik de bestelling verwachten? ??

Zeer slechte ervaring: Een partij emaille kleuren werd niet op tijd geleverd, was daardoor niet meer bruikbaar en werd teruggestuurd naar het Franse adres dat op de website stond. Er werd echter geen geld teruggegeven. E-mails werden niet beantwoord. De ""hotline"" met Berlijns nummer die op de Duitse website staat, bestaat uit een Frans antwoordapparaat. De dealer, gevestigd in Frankrijk, deed alsof hij dood was; er zouden twee manieren zijn geweest om juridische stappen te ondernemen, maar beide zouden ingewikkeld en onrendabel zijn geweest. Onderzoek bracht toen de mogelijkheid aan het licht om de zaak voor te leggen aan het "Centre for European Consumer Protection"". De tijdrovende formaliteiten waren succesvol: vier maanden na het terugsturen van de goederen ontving ik een e-mail van de winkelier: 7 juin 12:03 CESTHello,Dank u, we zullen de terugbetaling zo snel mogelijk uitvoeren.Met vriendelijke groet, Guillaume Mortier (1001maquettes)Het geld werd inderdaad gecrediteerd.

excellent service and good price:Delivery slower than expected because parcel came from France! And online payment page in French! But otherwise great.

Prompt service:Arrived a day earlier than expected - in perfect condition. Thanks!

Excellent transaction!:Excellent and quick transaction. Possible to pay by MasterCard.