Klantenbeoordelingen van 1001puzzles

De winkel heeft een super rijke...:De winkel heeft een super rijke selectie van interessante modellen! Ik heb daarom begin oktober besteld. De levering duurde 2,5 week, wat vanuit mijn oogpunt erg lang was, het probleem was dat één kleur niet beschikbaar was en ik pas op verzoek opheldering kreeg, anders zou Incheons vandaag nog steeds op de bestelling wachten!

All in all a satisfied customer:All orders were sent in a propper amount of time. If there was an item not available any longer I immediately received confirmation via mail. I even got a voucher for my next order as a kind of compensation. So in general 4 stars out of 5.

good site and i will use again:

Alles ging goed met mijn vorige...:Alles ging goed met mijn vorige bestellingen (2 X)! Ik werd altijd op de hoogte gehouden via e-mail en alles ging goed! In vergelijking zijn de artikelen altijd duurder dan elders, maar de selectie is veel beter en ik kreeg bij de eerste bestelling een kit die anders niet meer nieuw verkrijgbaar is. Ik was, of ben, tevreden!

Prima:Prima verzending en verpakking.Helaas was het product wat ik kreeg niet naar tevredenheid voor mij.Retourkosten zijn dan helaas wel voor jezelf.Verder wel prima contact met klantenservice

Let Down by poor instructions:This is a quality kit but let down by flimsy and ill defined instructions. Diagrams are poor and the order of construction is not clear.Parts are of a high standard and the tyres (for both models-custom and stock) particularly good.So good kit but the instructions -on two sides of one sheet of paper-lack clarity.

Prima verlopen:Prima verlopen, de bestelling, de levering had íets sneller ge kunt.

Graag weer:Snel en goed

Excellent customer service:Excellent customer service! Ordered a jigsaw puzzle for my Mom. Had a problem with shipping (it was accidently shipped to me rather than my Mom, but this was a postal carrier error, not 1001 Modelkits error). Staff at 1001 Modelkits helped correct the mistake by refunding half of my shipping. Really appreciated that! Would order from here again.

I have been very happy with the models…:I have been very happy with the models and the service.

Service was quick and they kept you…:Service was quick and they kept you updated on the tracking and arrival of your purchase. Good quality product but did find it a little expensive compared to other sites.

Hij werd weggegeven:Hij werd weggegevenMaar de gelukkige persoon was erg blij met de trailer en wil er nog een.

1001 models have an extensive range of…:1001 models have an extensive range of quality models and give a prompt service but I have had to drop one star as they don't always prove to be the best on price.

Arrived in good time:

Het duurde even tot de bestelling werd afgeleverd...:Het duurde even tot de bestelling werd afgeleverd.

original item ordered did not arrive as…:original item ordered did not arrive as got sent wrong item and when tried to correct original given as unavailable so made request for substitute item that received ok, a bit disappointed that original item not available but substitute item ok so satisfactory outcome after bit of a wait

goed verpakt en snel geleverd.:

De service is prima:De service is prima, maar om voor een pakketje voor brievenbuspost gewoon de verzendkosten voor een pakket te vragen vind ik jammer! Gr. Marcel

Happy??:Good service??Shipping is??

Van bestelling tot levering...:Het duurde 2 weken van bestelling tot levering. Een beetje lang. Voor de rest alles ok. Nogmaals graag!

Een beetje meer feedback zou leuk zijn:Een beetje meer feedback zou leuk zijn.packedKlaar voor verzendingVerzonden

Perfect:Perfecte, zending en goed verpakt. alles OK

The model kits are in good conditions..:The model kits are in good conditions..The delivery was late by one day based on their target date of delivery. Was able to deliver it the following day even it was already very late in the afternoon at around 1700H.

Good! Arrived just in time.:Order placed as gift for my nephew. Came nicely wrapped, and just in time after allowances made for Covid19. Customers are reminded that the company though based within UK imports goods from outside Britain so bear this in mind when delivery times are critical. I am broadly pleased with the outcome.

Prima optijd het product ontvangen:Prima optijd het product ontvangen. 1 doosje was wat ingedeukt en de figuurtjes zaten in een zakje ipv netjes aan een frame. Dat gaf wel het gevoel dat ik iets 2de hands had gekocht

Much better and I take it all back now.:Last time I gave them two stars and thought I was being generous. I can totally understand delays during the pandemic and, if they can finally, four months on, deliver something I thought impossible to find (which they did), I must say a thankyou. They get so many five stars, but too many one stars, suggesting a huge variation in perception. I would bet that an easy order, of readily available products, gets through in no time. Any problem though and the issue then becomes communication or the lack of. How often is that case anywhere? Even the standardised repeated replies, here on line, to the most favourable reviews, suggest a simple failure to communicate with customers. On this occasion though I got constant messages about delivery progress, for a product I had assumed impossible to find. Complete contrast to my previous experience. I will not judge them too harshly now, they have had problems with moving site I do know and there is some suggestion of a worldwide virus problem of some kind. Good luck folks.

I received the goods:I received the goods, but because it was an international delivery, it took longer than I expected.I have been unable to open the product for health reasons, butI trustit will be Ok

Superb selection and keenly priced:Superb selection and keenly priced. Dispatch was a little slow

De goederen zijn goed aangekomen ben...:De goederen zijn goed aangekomen ben tevreden

Bestellen ging makkelijk en overzichtelijk:Bestellen ging makkelijk en overzichtelijk. Levertijd was wel wat lang, maar dat was vooraf ook al aangegeven.

In orde:Alles In orde.

Alles werkte goed:

the service was good every thing was on time…:the service was good every thing was on time

24 dagen levertijd !!!:24 dagen levertijd !!! Helaas geen hint bij het bestellen !

Nice kit and keeps the kid busy:Nice kit and keeps the kid busy , shipping is very slow however

Thank you for the parts:Thank you for the parts. I appreciate it.It was all handled well. The only thing I would have hoped for was perhaps a bit quicker on the process. I am guessing it took about 3 weeks from order to delivery.Nonetheless appreciative. Thanks again. Best - s

It took a while to get here:It took a while to get here, but I didn't realize it was coming from France. Mix in COVID and delays are bound to happen. Anyway, The masks for the B26 look amazing. Thank you.

With the covid 19,its taking alittle…:With the covid 19,its taking alittle longer to receive orders,but otherwise not to bad,when its in stock.I will certainly continue to order other goods

Goede service:Correcte levering.Vriendelijke navraag/informatie als een bestelling onduidelijk is. Levering duurde even vanwege Covid19?ben tevreden!

I’ve used these guys a few times:I’ve used these guys a few times. You place your order and get about a million notifications then silence for a few weeks. Then all of a sudden Hermes or UPS tell you they have had an international package for you and it appears on a courier. Good prices on some items, every order has been completely fulfilled for me.