Klantenbeoordelingen van 1001puzzles

Levering was niet compleet maar is naar…:Levering was niet compleet maar is naar tevredenheid opgelost.

Gewoon goed:Gewoon goed. Alleen graag meer een internationale taal gebruiken. Engels b.v.

Great products, slow delivery and communication:The products were great and well packaged, however delivery took 5 weeks to arrive and it was difficult to get a response from.I spent about 3 weeks trying to get in touch with 1001 Modelkits as the delivery tracking info hadn't changed. I can see they've put an email address on their website now so hopefully this will improve.I understand Covid/Brexit/recent weather are causing delays, however I've received similar packages (size and value) from France in less than a week. I would encourage 1001 Modelkits to look at other couriers.I would order again, but expect a long wait for delivery.

I ordered my items on 27 December 2020…:I ordered my items on 27 December 2020 and they still haven’t arrived. I know this may be a result of this country’s stupid, pointless Brexit but it would be nice to know when the delivery may appear. It has never taken this long with previous orders.

I loved the kit:I loved the kit. Enjoyed putting the motorbike together. There were a few little things with the kit which were difficult or unclear, and somethings were not very precise. However, overal I enjoyed it and it looks nice

Selectie van aankoop en levering: gewoon alles zoals het hoort. 1001 modellbau kan niet verantwoordelijk worden gehouden voor de levering door DHL. 4 sterren

Aanvaardbaar: De prijs-prestatieverhouding is goed. Echter, zeer lange levertijd

Goede service maar duur.:

Snel geleverd en goed op de hoogte…:Snel geleverd en goed op de hoogte gehouden wanneer geleverd. Minpuntje was dat dit in de frans taal gebeurde

Super verwerking altijd graag weer:

It’s Taking to long to get to my…:It’s Taking to long to get to my location

Might be good if you explain which…:Might be good if you explain which country you are actually operating and sourcing from. It isn't too clear from the site.

Brexit ?????:Happy with the product but delivery was late and came post Christmas, Brexit border issues I’d imagine but still frustrating ?????

De levertijd is wat lang:De levertijd is wat lang. Voor de rest zeer tevreden. Even bij vermelden dat ik bestelde rond het einde jaar wat mogelijk de wachttijd verklaart.

Inconsistente prijs-prestatieverhouding:Ik kan de lange levertijd bevestigen die al in de andere beoordelingen is beschreven. Helaas was de doos van het model dat ik bestelde, hoewel goed verpakt, beschadigd aan de hoeken (gescheurd en ingedeukt). Het moet dus met gebreken zijn verzonden. Als cadeau was dit nogal onaantrekkelijk. Gelukkig is het model zelf in orde. Voor de prijs en administratiekosten van bijna 10! euro verwacht ik dat de goederen in perfecte staat zijn.

Treasure Hunt:Although the website is not the easiest to navigate, 1001 Modelkits has some hard to find kits and aftermarket supplies that are not found in most online hobby stores. For this reason, I usually check other websites first.

Ondanks de drukte:Ondanks de drukte, alles keurig op tijd geleverd.Zeer tevreden!

Tot nu toe is alles geweldig:Tot nu toe is alles geweldig. Maar de levertijd is al erg lang.

Let down by delivery service!:Having been let down by another company,I was grateful to be able to find a Christmas present in stock here.1001 shipped my order promptly but Hermes took a very long time to deliver it 10 days!!! In addition the Hermes tracking system didn't really function well.For me to order from this company again they would need to change their delivery provider!

I have not seen my purchased item yet.:I have not seen my purchased item yet. I can’t blame the 1001 people about that but, I can say that their tracking information wasn’t that helpful. Counting from the day I made the purchase it has been 5 weeks that I have been waiting. I am doubtful that I will ever see my package. 1001 offers many items that I can’t get elsewhere but, I can’t trust that the delivery will be made.

The delivery took quite long but I can…:The delivery took quite long but I can live with that. However, all labels of the paint jars had stickers on them covering up the necessary paint codes ??

Unlikely to get further business with this kind of service:This posting is as at 1700GMT on 25/12/20 in response to a request from 1001 Modelkits for a review. Current status is that my order, placed on 04/12/20, is yet to arrive. At the time of order it was claimed to be in stock but then delayed whilst stock was obtained. Email received on 18/12 stating it has been shipped but the Courier's status is still at ""We're expecting it"".Update at 29/12. Parcel arrived today in good condition. Recipient very happy with it. Changed title from ""Never getting further business with this kind of service"" and rating from 1star to 3 star. No higher because the initial ""In stock"" was not true and the length of delivery time prior to receipt by UK courier was excessive (although some of that may have been abnormal due to covid related port closures).

Precies de onderdelen die je nodig hebt…:Precies de onderdelen die je nodig hebt als model bouwer??

Umbum kartonnen modellen:Ik kocht Umbum kartonnen modellen. Mooie producten. Leveren duurde ongeveer één week. Helaas was er onvoldoende voorraad van sommige modellen zodat ik maar één exemplaar kon bestellen terwijl ik van sommige kartonnen wagons er eigenlijk twee had gewild.

Eerste aankoop:Op de service heb ik niets aan te merken, betaling online zonder problemen. Bevestigingsmail werd goed ontvangen, eveneens de verzending. Enige was dat de doos (artikel) langs de randen een beetje beschadigd was, deze leek alsof hij tussen andere dozen gekneld heeft gezeten. Mocht deze open geweest zijn, zou dit wel een reden zijn tot retour aangezien dit als geschenk is bedoeld. Groeten Amelie

I'm afraid that you choice of couriers…:I'm afraid that you choice of couriers has prevented you from getting 5 stars. My experience of them is that they don't communicate very well and fail to deliver on the scheduled date when they do communicate.

De goederen zijn geweldig:De goederen zijn geweldig:De levering was ook in de groene zone.

I ordered on 12/4:I ordered on 12/4. On 12/15 I checked tracking and it said it should arrive that day. The next day the message changed to in transit. Tomorrow is 12/22. I still haven’t received my order. All I’ve gotten from your company is more offers to buy things. I’m frustrated and I still don’t have an answer when I’m getting my order.

Alles werd correct en tijdig geleverd.:

The shipping time wasnt very clear:The shipping time didnt seem very clear and I was unaware of how long my order would take. Once the shipping commenced it gave me a better idea of its status, just still not an overall delivery date. Otherwise, I was very pleased.

Beautiful Tamiya model aircraft 1:48…:Beautiful Tamiya model aircraft 1:48 swiftly delivered from France to Italian address in good condition. The laptop web site better than the iPhone version, which seems to have some key links missing (e.g. legal info and password reset)

Somewhere along the shipping path the…:Somewhere along the shipping path the box lid side were in contact with moisture and now pulling apart from the moisture damage.Inside contents are OK.Not sure what happened, but somewhat disappointing. Even shipping lable on carton is unreadable.

De levering was snel:De levering was snel. Alles was goed verpakt. Keer op keer.

French emails..:Good experience. It is only not that nice to recieve e-mails in french when you cannot read it. The website is in multiple languages only the emails not yet.

Snelle levering:Snelle levering, goede service

Keurig heur:Keurig heur. Daar kom ik de lockdown wel mee door.

Good Service, Bad Package Tracking:No problems except I paid the extra charge for tracking in the USA and the “tracking” was basically useless. It never gave me an actual location, just (eventually) that the item had been delivered to the destination country...pretty broad as it’s a pretty big country. But the model did arrive safe & sound, and in general I was pleased with the service.

Cutty Sark:Cutty SarkDe onderdelen zien er naar verwachting uit, er lijkt wel een enkel onderdeel te missen. Gelukkig geen cruciaal onderdeel, dus dat komt bij het bouwen wel goed.De aflevering zou tussen 3 en 8 december zijn, helaas kwam het pakje pas op de 12e.

Brilliant service:Brilliant service. Really fast delivery. Quality product.. only thing you could improve on is letting customer no that you've received their order.

Veel keuze:Veel keuze, maar bij een onjuiste levering zeer slecht bereikbare service afdeling. Als het wel lukt om contact te maken wordt het probleem naar tevredenheid opgelost.