Klantenbeoordelingen van 1001puzzles

Poor packaging:Model was in bubble wrap packaging and Revell box had clearly been crushed and otherwise manhandled. It does not appear at a glance that any parts are damaged but whoever your logistics company is should consider using a box to ship these model kits in as they are fragile and have many small parts that can break easily.

Ik kan het nog niet beoordelen:Ik was tevreden over alles, inclusief de selectie

Lange leveringstijd.:Lange leveringstijd.Had WWI Belgische cyclisten besteld en heb Duitse gekregen.Voor de rest heel tevreden.

your devilry time mostly late:your devilry time mostly late. and no update

snelle levering:

Only place i could find part for old…:Only place i could find part for old R/C Helicopter. Amazed at charge for using PayPal. Took a while to arrive. But i got parts i did not think i would get.

Lange verzendtijd:

Site worked well:Site worked well, nicely packed. Delivery 12 days from France>UK. Brexit? Covid?

Internet site lijkt alsof het een…:Internet site lijkt alsof het een Nederlands bedrijf is. Product bleek uit Frankrijk te komen en versturen duurde erg lang en kwam te laat voor de verjaardag

mooie bouwdoos en op tijd thuis…:mooie bouwdoos en op tijd thuis ontvangen

Aanvaardbaar,:helaas beschadigd kan worden gerepareerd door lijmen zodat het niet opvalt

ALLES HET BESTE:

the photo etch looks fantastic four…:the photo etch looks fantastic four stars is bacause there was no instruction sheet

Lange levertijd: hoewel de goederen op voorraad waren, duurde het precies 14 dagen tussen bestelling/betaling en levering. Dat kan beter! De inhoud van de levering was echter in orde.

De zoektocht naar een geschikte kleur voor het model was...:De zoektocht naar een geschikte kleur voor het model was negatief.

Hele goede service:Hele goede service, fijn dat er een brievenbuspakketje van gemaakt is, ik werd goed op de hoogte gehouden, alleen jammer dat dat grotendeels in het Frans was.

De levertijd.:De levertijd.Eigenlijk is alles prima. Behalve de levertijd.Als je 3, 4 of zelfs 5 weken moet wachten op je bestelling is dat heel vervelend.Dat zou toch veel sneller moeten.Dus jullie logistieke organisatie is voor verbetering vatbaar.Met vriendelijke groet,

Very dissapoited still haven't received…:Very dissapoited still haven't received my parcil witch we paid extra for a faster delivary it was a birthday present for my dad for 7 feb 2021 its now 15 of feb 2021 sorry wont use u againe and i would like a full refund plx

Jammer...:Ik had de "Pirates of the Caribbean"" gekocht als aanvulling op een scheepsmodel. Van de 48 figuren in de set waren er maar 12 verschillend. Dat wil zeggen, vier figuren van elk type. Vier kapiteins naast vier piratenbruiden op het dek zetten werkt niet echt. Helaas waren de figuren ook erg slecht gegoten. Overal bramen en niet erg gedetailleerd. Ik had meer verwacht voor de prijs! Wat jammer...

Moest ik even wachten maar uiteindelijk…:Moest ik even wachten maar uiteindelijk alles is binnen gekomen. Binnen waren de dozen een beetje beschadigd maar de figuren waren compleet en goed. Zeker voor herhaling vatbaar.

Placed two orders which they did not…:Placed two orders which they did not combine postage, one order took ages to be delivered, the second was lost. They did replace the lost order, but overall postage took too long, so I won't be using them again.

Long delay in receiving the model due…:Long delay in receiving the model due to custom check, but well worth the wait.

has a lot of products, BUT...:has a lot of products, unbearably unintuitive however. Searched for something and it doesn't show up, instead the results are rammed with random crap nothing to do with what I seached for, when later I'm browsing and the thing I was looking for is there, huge pain in the ass trying to find anything in particular on this site.

This is one of the very few online…:This is one of the very few online hobby stores who stock all of the items needed to build a successful model. Shipping is a fair cost to where the product is being sent from, and arrives in a timely manner.One suggestion/recommendation for the site and/or model builder is look at the instructions, prior to ordering your model to make sure you have all the correct paints, glue, transfer softeners, etc. etc. which the instructions typically list. I've had to make several orders for materials, as working into the model I did not realize I needed. An amateur issue, not to be repeated? Probably, but the cost of the shipping certainly makes me pause for the next model purchase to be made to ensure that all the materials needed are purchased.

Slow and cumbersome fulfillment:The attraction is the huge range of products. They are not discounted and I have never been asked for a Paypal fee before. Two items shown as in stock turned out not to be, this was irritating and delayed processing of my order.You are not told the supplier is in France which will obviously impact delivery time and cost. All in all three weeks to deliver.Only useful if you cannot find the products elsewhere.

Had a delivery that was damaged on…:Had a delivery that was damaged on arrival. After contacting 1001 models, they replaced the item, free of charge. Great service!

Shipment was pretty quick (Within a…:Shipment was pretty quick (Within a week), but all emails were in French. Hard to understand being Dutch, yet doable. Recommend to do this in English. Packing was solid.

My order came a view Davy’s after i…:My order came a view Davy’s after i ordered. Its a good company. The only comment i have is that the mail telling me that my order was underway was in french. It would be better if it is in english because most people know english better then french.

hey I got the wrong version:well, I made a mistake when ordering wanted the english copy of blackstone fortress escalation, clicked on the french version. I sent an email requesting that they change my order to the english version. They responded that they made the change. And when it finely came came it was the french version. :-(Partly my fault part customer service

At the moment I ordered two times and…:At the moment I ordered two times and both came within relative short time after the orders were placed. In the past there were a few minor difficulties but they were rectified. I'm confident enough to know that if I were to place a new order, that the company will send it in a short amount of time. The only thing I find a bit dissapointing about the shop, is their price range for model kits. I mean the prices never stay the same. For example, when I buy a model kit at a price of € 24.99 9without shipping costs, the next week this price is suddenly € 37,99, for the same model kit. So prices never stay exactly as they are. If a model kit is on sale, then it's understandable. But if they have a certain positive inventory, they should keep the prices the same. Weither it's € 37,99 or less.

Excellent quality:Excellent quality. Great delivery, given the current worldwide pandemic. Products are exactly like the description. Customer service is a little hard to reach

Alles super:Alles super, graag gedaan

Snelle levering en goede...:Snelle levering en goede statusbewaking. De prijzen zouden iets gunstiger kunnen zijn.

Veel keus:Veel keus, op tijd geleverd. Soms Franstalige mail, die taal ben ik niet machtig dus minpuntje. Veder zeer tevreden.

No comment really:No comment really. Product is fine, mail was a bit slow but not a problem.(perhaps my product came from overseas?)

Placed order 1/2/21 shipped out 1/7…:Placed order 1/2/21 shipped out 1/7 arrived country of destination 1/8 10 days later no information on arrival

Goede service:Goede service, alleen de informatie om het pakket te volgen was in het Frans, jammer

pretty good supplies from here ands…:pretty good supplies from here ands models but shipping is long and not easily tracked as the original number does not correlate with the USPS. Sometimes stock levels are not great.

Product was delivered in good condition…:Product was delivered in good condition and the quality was what I expected. Delivery time was excessive. I was impressed with the selection of models many of which I've not seen anywhere else in one site. I will shop again from 1001 I will just need to adjust my delivery expectations.

it's sad that I can't write reviews…:it's sad that I can't write reviews onder the kits.but shop it self is good