Klantenbeoordelingen van 1001puzzles

Grote selectie tegen eerlijke prijzen:Ik was vooral blij met de selectie van fabrikanten uit het buitenland en het voormalige Oostblok. De prijzen zijn oké, maar bij vooruitbetaling kan het soms een probleem zijn als het bestelnummer niet bovenaan staat. Dit is echter geen probleem en de klantenservice is uitstekend. De levertijd is acceptabel, alleen de hoge verzendkosten zijn (helaas) niet te veranderen. Maar dat is geen reden om punten af te trekken.

Eindresultaat goed: Bij het bestellen was het niet duidelijk dat de levering vertraagd kon worden door de opname van een niet eerder genoemde leverancier. Als je vooruit betaalt, wil je preciezer geïnformeerd worden, vooral omdat fraude via internet toeneemt (ik heb al betaald zonder de goederen te ontvangen, zelfs op e-bay). Dus ik zal in de toekomst beter kijken.

the way online stores SHOULD be run!:My experience with 1001modelkits was commendable. They kept me updated, the prices were not unreasonable, and my order arrived in a timely fashion undamaged. I would not hesitate to recommend 1001modelkits to anyone!

Pretty good.:There was a small issue in figuring out if the item on their site was the one I was looking for. The picture shows the item out of the box and no box shown in the photo. I emailed them and they said they would attempt to find out more about the item from their supplier. After 2 weeks I heard nothing back. I decided to go ahead and order it since it was only 10 bucks(very good price) and it turned out that it was what I was looking for. The tracking didnt update during shipping but thats not really the company's fault.

Hoewel het artikel niet op voorraad was, werd ik voortdurend op de hoogte gehouden en kreeg ik een geschatte levertijd. De levering kwam op tijd en het hele proces was erg overtuigend.

Excellent:Great site. Great service. Highly recommend to all.

Good price, fast delivery.:Excellent service. Good price, prompt delivery.

Good offer with accurate listing. Good comminication with on-time delivery. Recommended!:The price on the kit is about 25% lower than the best offer I could find elsewhere and I therefore consider their offer excellent! The kit took a tad longer to arrive because of some necessary rerouting, but the wait was reasonable as I received notification from them with regard to the delivery details. Overall it has been a very satisfactory experience and I would recommend the seller to my friend!

Levertijd:Veel te lange levertijd zelfs als vaste klant levering alleen tegen vooruitbetaling .

Outstanding....will definitely recommend and use again.:The only con is shipping a little long. But the service and getting exactly what I ordered as well as packaged to arrive complete and ready to use cannot be understated. Thank you. You will hear from me again.

Aankoop van verschillende modelartikelen bij 1001:Zeer goede klantbehandeling, ik werd onmiddellijk per e-mail op de hoogte gebracht wanneer een artikel niet op voorraad was en kreeg nog een bericht wanneer het pakket werd verzonden. Beter dan dat wordt het niet.

met all expectations - would have preferred quicker delivery:The vendor did everything right. Timely notifications. Easy to check progress. Product was delivered without damage -- good packaging.I would have preferred quicker delivery. I understand that this product was coming from the Czech Republic and had to go through several locatoins to get to me. The vender told me to expect the product in two weeks from shipment. That was accurate but it took a week to process the order.

Good service a job well done.:You were prompt in response to me initial e-mail, The service was great and the product showed up in great condition with no problems.

Alles in orde:De levering was snel en betrouwbaar. Ik werd per e-mail goed op de hoogte gehouden van de status van de bestelling.

Kleuren voor Rodan (Humbrol): het is jammer dat de gespecificeerde kleuren niet in het assortiment zitten en er geen indicatie is van alternatieve opties, bijv. H97, H180, H202.

Excellent shop, quickly and with great service:Excellent shop, quickly and with great service, products arrived quickly and well packaged to Brazil.

Fantastic.:Great service, will use again. Thank you.

Snelle levering van alle bestelde goederen:Goed assortiment voor modelbouw. Ook zeldzamere artikelen verkrijgbaar. Tijdige levering. De prijzen kloppen.

Good experience:I have been looking for a hard to find part. It was not immediately available, but I was kept informed on progress. The part has been received in good condition. It was well packed.Thank you for excellent service!Mike

Great Stuff but SLOW Shipping:Ordered decal sheets which I could not find anywhere else and which were indicated as in-stock. Confirmation e-mail stated 6-8 days delivery time. 14 days after placing order I received an e-mail ""updating"" me and stating items were shipped from Europe and would need to stop at US facility before finally being sent to me. Items arrived well protected in rigid cardboard flat mailer and in great condition after about 4 weeks. Keep in mind that at the same time I placed this order I placed some other orders with vendors in Australia and Singapore. I received those orders in about 1 week via direct international mail as flat packages (just like these decals). Denver (where I live) to Paris distance is 4900 miles. Denver to Sydney is 8300 miles and Denver to Singapore is 9000 miles - get the picture? I don't know why it should take so long to get a flat mailer from 1001, but they really need to work on improving their shipping times. That being said, if I needed something that they had I would be confident ordering from them in the future, but would be aware of the long wait time.

I can think of nothing that is wrong with 1001 Modelkits:I found some items that were not available from other dealers, so I ordered what I needed from 1001, and even though what I ordered was stocked at their overseas supplier, I received my order within 15 days of order being placed.

Levering snel en foutloos:Verzendafdeling uitstekend - informatie wordt snel doorgegevenAls artikel niet beschikbaar is, worden alternatieven aangeboden (tegoedbon)Artikel dat aanvankelijk niet meer beschikbaar was, kon met succes worden aangeschaft.Ik kan 1001 Modellbau!!!! ten zeerste aanbevelen

Ik ben zeer tevreden over de afhandeling van mijn bestelling, op een klein gebrek na: ik had alleen geluk toen het pakket werd afgeleverd. Mijn volledige adres stond niet op het pakket. De postbode heeft me gevonden in zijn database en heeft me toen persoonlijk bereikt, anders was het pakket teruggestuurd. Dus alleen met veel geluk.

Veeeeery slowwwww......:Very impressive site with lots of goodies for the modeling enthusiast but…I registered and placed my first order for 4 decal sheets on April 1st.The prices all over the site were within the market range. But the postage charged (8.90€) was excessive even for registered mail for a 20 gr. envelope.All the items were marked as available and 3 of them had 5-6 day shipping time indicated. I paid thru Paypal on the same day.The next day I received an e-mail message that the order has been processed and that I will receive my order in 6-8 days.After ten (10) days (on April 11th) I received another e-mail saying that my order has been shipped!!!Because the shipment had not arrived on April 29th, I sent an e-mail asking for details and where do they ship from. I got an answer the next day saying that they ship from France and that surface mail (!!!) might take longer to arrive.On May 12th I wrote again to their customer service complaining about the long delay in their delivery and asking for an answer. I also opened a dispute in Paypal’s resolution centre. I got a message the next day saying that the envelope must be lost and that one of the decal sheets was no longer available.I was given the option to buy something else from the site and so I did. The new order was processed the next day (May 14th), I received an e-mail on May 19th that it will be shipped soon (!!!) and finally an e-mail on May 21st that it was shipped (more than a week after the new order was placed).The envelope arrived on May 27th which is within the normal range for an intra EU 1st class mail. Mind you the postage affixed was 1,35 € !!!!I have to point out that I trade over the net constantly and never had a problem with lost mail in over 600 transactions during the last 8 years or so.There is something definitely wrong with their very slow shipping and equally slow customer response service. Possibly the items sent from the EU are not in stock there and have to be shipped from elsewhere thus the one week between ordering and shipping. I cannot detect any malicious intent but I am skeptic about any future purchases from them……

GLUE ALL OVER MOTHER""S TABLE, Won't be able to set down for week!:I won't buy anymore that you must use glue on. Mom threw them away after I glued apiece of a plane to the table. I have to pay to get the table refinished.

Outanding Detail:The model will make a perfect gift for a close friends son to build and will be a nice bedroom dresser display item once finished.

Zeer tevreden:Snelle en correcte levering.

Excellent Products:The models from 1001modelkits are excellent. The delivery was fine but you do have take in consideration that some items ship from overseas. So the waiting period may be a few weeks. However, every model builder knows that it does take time to get items. My items actually came in a few days earlier than expected. That made me happy, happy, happy. They do have models that are hard to find. All this together makes it a great experience and I will be ordering from them again in the near future.

good site:Thank you, good site

Perfect:Niet veel te zeggen, gewoon alles perfect. Daarom kijk ik weer uit naar 5 sterren.

Super kit: De kit was gemakkelijk in elkaar te zetten. De afgewerkte tank ziet er mega goed uit. Een echte aanrader.

goederen zeer tevreden:de kleuren zijn erg mooi, en was tevreden met de levering.

Excellent transaction:Exact description on your website of the productExcellent up-to date status of shipmentSpeedy deliveryRecommendation:I would recommend that envelopes carrying tens as delicate as decals should be stiffened with a cardboard to prevent bending damage

Everything was perfect.:I can say only that all its good. Perfect delivery and quick.

Imex Confederate Infantry - the lost battalion?:Ordering, delivery and price were first rate - I will use again.I cannot say the same for the product. This set has been out of production for many years so I was lucky to find them but they are not as good as other figures in this series. I have compared them to the original poses on Plastic Soldier Review and these are just cheap copies in brittle plastic. I would love to know why Imex produced such an inferior set. Does anyone know the story behind this?

Trustfull - fast - good:Very reliable webshop, am very happy with mn Garauda Indonesia 1: 144 decals fast delivery, good information regarding the receipt, processing and the time of shipment. Chapeau!From Holland, with love!

Very good!:Good price, fast shipping, high quality. Recommended!

Provided needed item in reasonable time.:I was trying to locate a specific ship model and was having no luck. I tried 1001modelkits and the item was there. I ordered it and was advised via e-mail that the model would have to be shipped from overseas to the warehouse in Arkansas and then to me. The item I wanted arrived eventually and in excellent condition. I was very pleased with my dealings with 1001modelkits.

Good, but delivery time takes really long:very competitive prices and very good customer service. The only thing that nags me about them is there very long shipping time and costs.

Top service & super communicatie!:Na een wat ""hobbelig"" begin met mijn eerste en vernietigde zending - wat duidelijk de schuld was van de verzendservice - toonde 1001modellbau veel begrip en zorgde meteen voor een zeer positieve oplossing van het probleem - ik ben helemaal blij! Ik kan 1001modellbau van harte aanbevelen - Service: 1A