Klantenbeoordelingen van 1001puzzles

Excellent service.:Excellent, fast service.

Levert ook zeldzame kits:goede bron voor speciale kits

Air dog Decals voor F 4 Phantom Luftwaffe in 1/32:De decals overtroffen mijn verwachtingen vele malen, ook de levering was erg snel en goedkoop, ik kan 1001 Modellbau alleen maar aanraden en ik zal hier graag weer kopen.

Verschrikkelijk: geen trackingcode ontvangen hoewel ik er extra voor heb betaald, veel te lange levertijd, geen reactie op berichten.

Great experience:Very fast - very good - great place to shop on the internet

Pretty Great:Ordered some bottles of model glue, and got everything quickly and for a good price. Pretty great for a first purchase.

Poor communication:My order has been processing for nearly three weeks without any firm contact from 1001 Model Kits. The only e-mails I have received are three copies of OTHER buyer's requests for shipping updates and a copy of an inquiry I made before ordering - and that was never responded to - plus it now refers to a product I didn't ask about. All these e-mails seem to automated responses.All I ask for is an e-mail - preferably from a real person - letting me know that my order is in stock and it will be shipping soon .UPDATE: I finally received my order from 1001 Models - nearly two months after my order was placed and paid for. Communication was better over the last few weeks but still below expectations. I can accept delays but only if I'm informed of them. I was still getting comments in my account that had nothing to do with my order.

Humbrol Paint order:Did not have all the colours I required ,9 out of 10 is not bad ,the 1 colour that was missing I managed to get elsewhere . Delivery was spot-on so no complaints there either .

Two weeks! Still no delivery of order.:Ordered supplies from their site that were marked as in-stock.Order has been sitting in the ""Being Processed"" state now for over 2 weeks after I've been charged. No updates, no back ordered notifications, NOTHING.About ready to file a claim with PayPal on this one.Be wary of this company's order fulfillment time.

Delivery:Order placed 7th Sept, now 18th September still no sign of my order, I'm not a happy bunny

5 star price, 2 star customer service:The price is really good, so I am OK with the LONG waiting period.But customer service is bad, when I told them my items are damaged, they replied my VERY slowly, although they did send me replacement parts.They don't even inform me that they are sending the replacement.Overall I am pretty happy now, because I got my replacement(still pretty slow), and the price is REALLY good!

very good:i wuz very pleased will deal with them again

Goed!!!:Levering was goed. De montage is al bezig.

Très content:Bien arrivé en bon état parfait très satisfait

Great seller !:Very good prompt service from trusted retailer

Bestelproces en levering van 1001 modellbau verliepen vlekkeloos:Het hele aankoopproces (internetbestelling, betalingsverwerking en levering) verliep vlekkeloos. Goederen onberispelijk. Een kleine opmerking: De periode tussen het bestelproces en de betalingsherinnering was een beetje te kort, omdat er rekening moet worden gehouden met tussenliggende tijden zoals vakantie, banktransacties direct in het bankgebouw - als je buiten woont, ga je niet noodzakelijkerwijs elke dag naar de bank -. De wil om te betalen is er.

Absoluut top professionele afhandeling: ik heb lang gezocht naar bepaalde huispakketten in 1:87 en vond hier wat ik zocht. bestellen was eenvoudig en ik werd snel op de hoogte gehouden van de status van mijn bestelling. De verwerkings- en verzendtijden waren in overeenstemming met de informatie die bij de bestelling werd gegeven, ik ben zeer tevreden en zal zeker opnieuw bestellen!!!

Ik heb nu voor de 2e keer iets besteld en ben zeer tevreden, dank u: ja ik heb uw adres aan mijn collega's op het werk gegeven en ik ben zeer tevreden.

Nothing to worry about:I was initially worried that my order had been forgotten (it had been ""processing"" for almost ten days), but the item came in about 2 weeks, exactly as ordered. I'm really happy with my purchase, especially since they had a 15-year-old item that is incredibly hard to come by!

Outsatanding.:Your service was outstanding & your prices were just right. Looking forward to ordering more items at a later date & time. Again Outstanding.

Internetbestelling van1001 modelllbau:Snelle, professionele afhandeling van de bestelling. Zou zo weer bestellen.

Got the item, took a while:After two weeks of my transaction ""pending"" my item finally shipped. Other than the delay however, my experience was great.

Great!:Thank you for your great service and support as always!

Issues with my order, but 1001 modelkits came through.:In spite of sending the wrong order and some delays rectifying the problem, 1001 modelkits eventually solved the problem at no cost to me. Buy with confidence.

great:everything went smoothly and quickly , great service

Sent wrong order. No response from customer service.:I was sent an incorrect order and that incorrect order was also damaged. I contacted customer service two days ago and received no response. I am very disappointed with the transaction. I guess my next step will be to contact my credit card company and dispute the transaction.

Caracal EC-121 Decals:Internet search for EC-121 decals brought up 1001 Models, always a wee bit wary of ordering from a company I have never heard of. The prices were in USD and it was a .com therefore I assumed I was dealing with an American company and they are normally great. Not until I had paid and checked out did I realise this company was in France, not to worry every bit at good as an American Company and even quicker, well it's just across the channel innit !

Alles in orde:Alles in orde, lange verzendtijd maar gezien het feit dat de goederen uit Frankrijk kwamen al OK.

Not the fastest:It isnt very clear that they are a French based company, not that that should matter but it can have an effect on delivery times.The kit is fine but in these days of next day and 2 day delivery it was rather slow. It took a week to for them to say it was shipped. Even with the holiday it was 4 days to ship it.It was listed as 'in stock' too.

I ordered a thing, they sent me the thing...:Sure, merchandise could always be a little cheaper, shipping could always be a day faster, but I have no complaints. My merchandise arrived as advertised, in a reasonable amount of time, and I was able to track it when it shipped.

Great store, good range:Great store, good range. Good for some hard to find stuff.A little pricey sometimes.

Books rcvd of high quality.:Both books feature two rather obscure British warplanes. Both were richly illustrated and were concise and to the point. The Bristol Brigand Book of the warpaint series was especially good. Covering 3 variants of this late war airplane, it did not disappoint. The only burr under the saddle was the length of time it took to receive seemed awfully long almost 3 weeks or so. I know the warehouse of origin is in France and the may have saved a considerable amount of time .by direct shipping to the end user. Im thinking that they probably consolidated other orders in with mine sending it to AR and distributing it there. Well the most important thing was getting 2 books I desired for a long time and waiting x time is a trifle. Next time I'll know what to expect. Thank YouMartin Gherardi

Quality products at excellent pricing!:The range of products from the multiple manufacturers gave me the best chance of obtaining exactly the item's I needed. The line chosen produced unbelievable quality and detail. I plan many more purchases, very soon.

Excellent service!:I liked the website, buying and shipment process. All was great!

Ik ben zeer tevreden: snelle levering, alles werkte geweldig.

My first experience with 1001 Modelkits.:My first purchase with 1001 Modelkits was, as with all online buying experiences, a leap of faith. I was purchasing a photo-etch add-on for a model kit I was planning on building soon. 1001 Modelkits website was easy to navigate, and I quickly found what I needed. I paid for my purchase via Paypal and hoped for the best. Every step of the process was confirmed by email, from my ordering on 3/13/2015, my purchase shipping, it's delivery to 1001 Modelkit's U.S. distribution center, to it arriving at my doorstep on 3/28/2015. My purchase was professionally packaged and was in great shape when I opened it. My first experience with 1001 Modelkits was an excellent one, they are fast and professional. I will definitely be purchasing items from them in the future, Thanks 1001 Modelkits!

My grandson was ""thrilled"" with the items that I purchased for his Birthday.:Product was great and service very speeeeeeeeeeedy !!

excellent service and quality products:Order arrived in good time, no hassle purchase reasonable prices would reccomend to anyone

1001 Modelkits:I bought the translucent gren enamel to paint clear plastic canopies for warhammer 40k models. It arrived when they said it would and worked great.

First order no problems:Placed my first order with them from the UK with slight trepidation as usual when purchasing from another country. But the order showed up quicker than expected and all in present and correct, so I'm sure I'll use 1001 Modelkits again.