Klantenbeoordelingen van 1001puzzles

zien. kopen. houden.:Top zakenpartner, aan te bevelen zonder voorbehoud. Maar helaas erg lange levertijden na bestelling!

Vrij goed:Het product kwam aan, maar een beetje erg laat en het pakket was helemaal opengescheurd.

2 Monogram modellen 1/32 Flackpanzer 4 en PZ. 4: Hallo, de modellen hier aangekomen ongeveer 2 weken later, was ok, de modellen waren gewoon verpakt, gelukkig niet beschadigd (beter zou misschien worden gevouwen met oude krant en opgevuld, dus meer gedempt tegen het gooien, in de verzenddoos), het was tot nu toe in orde, P.S. Ik mis meer Monogram modellen 1/32 bijvoorbeeld Pz.Wirbelwind, Pz.Grant, Jagd-Pz. 4, Sdkfz 232 Pz.-Spähwagen.

speedily delivery:Good price quality

It worked fine:The decals ordered arrived within the 28 days specified, no problems.

QUALITY PRODUKT:VERY GOOD HELI FOR A LOW PRICE BUT LONG TIME FOR SENDING

Service - EU vs Duitsland:Zelfs na de tweede vraag over een paar artikelen is er tot op heden geen antwoord gekomen. LNF is geen gebruikelijke afkorting in de modelbouw... zelfs niet buiten Duitsland! De beschrijvingen van de artikelen zijn zeer slecht. Ik zou het belangrijk vinden als ik wist wat ik kocht... Een Microflyer als onuitgerust beschrijven terwijl waarschijnlijk alleen de zender ontbreekt is erg onhandig! Sorry, ik ben ook Duitse kwaliteit gewend in de beschrijving...

poor:I had to chase to find where my purchase was. If you do use them, only use paypal or some other system which allows you to chase them effectively or get your money back. They use Hermes as one of their carriers, difficult to judge where your parcel is as they don't update their system correctly.

Geen goederen ontvangen !:Ik heb een levering ontvangen en in de verpakking die ook niet beschadigd was zat alleen lucht. Er is ook geen contactpersoon bij het bedrijf, je moet het bedrijf altijd aanspreken als 1001 modellbau. Je moet vooraf betalen en dan krijg je alleen air, de EU is ver gekomen in Europa, zoiets was er 30 jaar geleden nog niet. Ik kan zonder zo'n Europa. Ik betaalde meer dan 30 EURO voor lucht uit Frankrijk. Nu heb ik hetzelfde model in Duitsland ontvangen met verzendkosten voor 14,95 euro en ik zal nooit meer iets uit het buitenland bestellen.

Good communication:Good communication about delivery, good shipment

Good selection, but poor communications and slow shipping:They have a good selection of products, but ""8 to 10 days"" shipping can take over two weeks to process. I've had questions on a couple of orders, and getting any response to those has been hit and miss. I'm still waiting for a response to a question I asked three weeks ago.

Slow Delivery:Overcharged Postage !! NOT delivered by DHL. but by normal postman.

had some issues with shipping... take too long:i cant tell if my decal was shipped or not... still waiting more news about it...when i bought them, thought that will be shipped fast... but some days a go i received other email telling that my order will be shipped soon....how should i know

1/72 PilotFigures:Very good product. Took a while getting here, but I did get an e-mail advising that items were in the on the way.

Ongewoon lange verwerking:Item werd aangegeven als ""op voorraad"" en betaling van mijn kant werd onmiddellijk gedaan met Paypal. Desondanks werd de verzending niet uitgevoerd. Na meer dan een week kreeg ik pas het antwoord ""Bedankt voor uw geduld ..."" op mijn mail, waarom het artikel nog niet verzonden was. ...Ik had liever een uitleg gehad, ook een ""Sorry, was niet op voorraad ..."", zou geen probleem zijn. Item arriveerde laat maar goed verpakt en in perfecte staat, geen problemen afgezien van de vertraging in verzending. ...

Geen contact Lange levertijd: Levering 13 DAGEN van bestelling tot verzending !!!! Geen antwoord op e-mail contact

Not a UK Company-'1001 Modelkits':I was furious that they gave the impression you were ordering from the UK when I fact they are located in France. After almost a week, I got an email to say ""your order is being processed"" say what?! How hard is it to go pick 2 cans of spray varnish and pack them? After another week my item arrived. Why would I wait 2 weeks for an order from France, when I can buy exactly the same product WITHIN the UK. Misleading.

Quite good for rare kits:I've purchased a couple of kits from this site. Both were very difficult to find elsewhere let alone at sane prices. Generally this site is a bit on the expensive side for common kits, but for rare/older kits they generally are cheaper. However, they do have real sales which bring normal kits down to more reasonable prices.In my few experiences delivery has been around 3 weeks from their French warehouse to Ireland. That's a bit slower than most other European sites.No problems to report...

Lange levertijd, slechte communicatie:Zeer lange levertijd, geen reactie op e-mails (pas na een paar dagen)

Slow Service:Ordered 1 kit and it took 3 weeks to arrive. Email said not is stock, when said I wanted to cancel the kit was suddenly on its way to me. Will not be using again, when I can go elsewhere and get next day delivery.

Veel te lange levertijd // Goederen Super: Bestelling ging de deur uit op 04.07. De goederen werden vervolgens verzonden op 12.07 en het pakket kwam aan op 20.07. De goederen werden vervolgens verzonden op 12.07 en het pakket kwam aan op 20.07. Niets voor ongeduldige of last-minute verjaardagscadeaus. De goederen werden vervolgens verzonden op 12.07 en het pakket kwam aan op 20.07. Niets voor ongeduldige of last-minute verjaardagscadeaus. Er was niets mis met het pakket of de goederen.

Nice Decals:I did not know that my order was coming from France, being here in the US and ordering something overseas its a scary undertaking. BUT 1001 delivered, not only did my order come through, but also that everything was there and well. I could chat with them to see if my order was delayed and they always were willing to help me with answers and were very friendly. Thanks again 1001 team.

A Complaint:Not a good transaction ......after two weeks the order had not even exited the 1001 facility, much less being close the being delivered. Four days ago I received a an email telling me it has been shipped and that it would be delivered shortly. (????) I would be receiving another email with a tracking #......nothing yet. This process has been far too long, especially at a the $19.95 shipping cost. Cannot give any whatsoever concerning this transaction.

Where are my decals?:It's hard to rate something that hasn't arrived yet. I wish I could find a tracking number.

Merchandice was ordered and charged to my MC account 22 days ago and there has been no follow up It is stuck in Paris France with no movement:I will never order from this company again. I've dealt with many online companies, but never have had to wait this long for my order. I'm not even sure I'll ever get this order and plan to send a letter to Capital One stating that I never received the merchandise ordered and want my money credited to my MC account. I'm afraid I have been ripped off for the first time ordering online.

Shipping:They have the item I'm looking for but take far to long to ship and deliver.

Gunstige prijs, probleemloze verzending: Graag gedaan!

Delays in shipment.:I ordered things in past and service was good. Recently I placed an order on June 11, 2061. Got an mail stating received order and of course accepted my payment. Got another email saying I should receive order by June 22. Great, but never received the order. Had to send two emails checking on status. After you received the second email it appears that's when my order was processed. Few days later I finally got the order. Not the normal service I was used to.

From order to delivery takes way too long!:This is my second order with 1001 Modelkits, and again the time from the confirmation to the actual delivery is unbelievably long. My most recent order was made on June 11 and as of this review (July 6) I still DO NOT HAVE IT! It is just a mask for a canopy on a 1:48 scale plane, and yet it cannot be delivered quicker than one month. That is just way too long. My first order was so long in being shipped and delivered that I actually had to reorder the item through another distributor and got it within a few days. Finally my original order arrived, and now I don't need it any longer. Sorry, but something has to be done about processing and shipping orders much faster.

Informatie over de levertijd: de in het artikel genoemde levertijd werd met 3 weken overschreden. De reden hiervoor waren leveringsproblemen bij de leverancier, hoewel een bestaande voorraad werd vermeld.Over het geheel genomen geen groot probleem, maar klanten moeten kunnen vertrouwen op de vermelde levertijden voor bestellingen die op korte termijn worden geplaatst. Verder zeer tevreden over de afhandeling en het contact met de klant.

very good:arrivato nei tempi, imballaggio ottimo e prezzo conveniente. grazie

Would a additional delivery option:Would like to have a delivery option that would NOT require a signature conformation.

Net aanvaardbaar:- Trage verwerking, lange levertijd. Grote selectie, goede prijzen - Conclusie: Je moet geen haast hebben.

Express bestelling:De levertijd was erg lang ondanks de express bestelling (toeslag).Besteld 18.052016 geleverd 27.05.2016.

Slow to ship, but good once shipped:If you don't mind waiting for them to ship it comes quick once they have. Will use them again with this in mind.

Waiting for order:Ordered part on 5/1/2016 and it is now 5/19/2016 and no word on when the part will be here.

Excellent products but slow delivery.:The products were exactly as described but delivery was rather slow compared with other suppliers.

Only one available:Since this is the only place I found my item after days of searching, I cannot be too hard on them. I ordered my item and 2 days later I received an email confirming receipt of the order. 2 days after that I was notified that the item shipped and I would be provided a tracking number. 8 days later I am still waiting on my tracking number! An email to find out what happened has gone unanswered for 5 days now. At this point I am unsure if I lost my money or if this is an isolated case.

Snelle levering en goede kwaliteit van de goederen:Ik ben tevreden met de levering en de goederen.

Great, except...:Though there was a bit of a delay between when I ordered and when my item shipped, once it was on its way, it got from France to California in under 2 days. I didn't like how the shipper (DHL) sent me updates saying a signature MAY be required. Either it is or it isn't, and I made arrangements to be here when delivery was promised, only to have it show up the next day when I was at work, necessitating my having to pick up my package from the post office. Otherwise my item was perfect, securely packed.