Klantenbeoordelingen van 1001puzzles

Good Shopping:The inventory of 1001 Modelkits is perhaps the best around. When I need to find something, they have it. The only part I do not care for is having them ship it to arkansas and then on to me. Direct shipping would seem to be a better alternative.

Giant Aeromaster:Just got the Giant Aeromaster ARF kit from 1001 Modelkits. The kit was in great shape and was delivered within the time frame they specified even though It was shipped from France. I would buy from this company again.

Levering was OK: De kleuren die ik bestelde kwamen snel en voor een goede prijs aan.

Alles OK:Alles was prima.blij opnieuw.

Snelle levering:De bestelde stickers arriveerden snel en met redelijke verzendkosten.

Good service:Emails kept me informed of order process, model arrived with no problems.

My new ""go-to"" online vendor.:I have placed a couple of orders on rare models that are difficult to find here in the USA and 1001 Modelkits never disappoints. They provide email confirmation of my orders, when they process, and when my order ships. They also are fast to respond to any inquiry, so their customer service is top notch. If you're looking for that hard-to-find model or kit, they will likely have it at a competitive price. I'm so glad they are out there and I will be returning again as a satisfied customer. Cheers.

Goederen 1A, levering catastrofaal:De goederen waren compleet en in uitstekende staat, de levering door de pakketdienst was helaas catastrofaal. We ontvingen ons pakket pas na herhaalde verzoeken en veel telefoontjes... :-(

B17 eduard Engines:great price quick delivery fab service

Order lead time:I feel more paint items should be kept in your inventory in the USA. The delivery time of two weeks because they have to come from your European warehouse does not lend to good customer service.

Maskol:Received materials rapidly. Will try to order more products later.

good models, lackluster service, long wait times.:This was a less than pleasurable experience due to the lengthy delivery time – 27 days. My order was processed immediately and charged almost immediately on my credit card, this after the shipping rates were raised for some reason to a different price, which was higher than the quoted price when I pressed the button to complete my order. I was upset at that incident for days after the order.A week later, after filing an inquiry twice online, received a message that I would receive a voucher for the difference in price…I’ll never use it, but why not just make the adjustment on this order Poor customer service in my opinion.I received no info or updates until the item was shipped in this country, three weeks later, from the post office tracking. Parcel arrived with some damage to the side of the box, with damage to one of the model boxes inside…but thankfully the model was not harmed. I find it amazing that there was no packaging or filler inside to protect the items inside the box, as with other model companies with every shipment. I order something from the next state over and the box has newspaper, Styrofoam peanuts, plastic bubble rap…something! But something comes from France and no filler whatsoever…hmmm. I’m not impressed with the service, but the price was better than some places here, however, I will never use your services again.

model paints:Of the 6 paints that I ordered one was wrong. Delivery took long time but it may have been fault of USPS. Send email with complaint (there is no phone number available). Took 3 days to respond but got credit without any questions. Had to pay some extra for shipping but only pennies. Delivery of replacement was fast and color was the correct one.

Bestelling 8 dagen na verzending nog steeds niet binnen!:Op 25.12.14 onderdelen voor mijn A6 Intruder besteld! Vandaag (11.1.15) nog steeds niets aangekomen. Het opgegeven verzendnummer is niet bekend bij DHL! Zwak!!!

AWACS Pin:Excellent workmanship....my husband was thrilled with his AWACS pin.

Not impressed! Wrong size, wrong materials and unwrapped and they took almost 2 weeks to arrive.:Category : Diecast models Fiat 500 Blue 500C Pink x 2 1:43I ordered the advertised diecast models which were supposed to be a Fiat 500 in Blue and a 500C in Pink in 1:43 scale.What I received was 2 number Fiat 500's in Blue and 2 number 500C's in Pink in 1:87 scale in plastic. I also paid an extra £1.70 for gift wrapping, which was a paper bag!The quality of the products are excellent but they are not what I wanted or ordered! Wrong size, wrong materials and unwrapped, also they took almost 2 weeks to arrive.Additionally, when I checked my order on the website after they arrived, it had changed to what they delivered but the scale is still listed as 1:43. In summary they state that this product is no longer available - Which product is no longer available, the 1:43 Scale Die Cast Models or 1:87 Plastic Models?Luckily, my daughter, for which they were a Christmas present is happy with them.

I'm a delighted customer!:Excellent selection of models and rapid delivery. Easy to order process. Will definitely be a return customer!

disappointed:I was very sorry that the models did not arrive on time for grandkids to open at Christmas. They still have not arrived.

So far so good.....ll:Couriered to UK from France by DHL during Christmas week, arrived before most of our UK parcels which were ordered much earlier! This would be 5 stars, except for the fact that this expensive, sophisticated wooden sailing ship model kit was open and had been repackaged somewhere along the line. There is no way to tell if anything is missing due to the complexity of the model (Amati HMS Surprise from the Aubrey/Maturin novels).

Heel goed:Heel goed, dank je.

Unsatisfactory response to damaged goods report.:I ordered a Great Planes Giant Big Stik model aircraft which arrived with some damage to the rear of the fuselage. I reported the damage with photographs of both model and packaging and asked 1001model kits for their comments.Having paid over £300 for the model which was to be a special Christmas present (which I had noted on my order) I imagined they would at least have offered to reduce the price as I had received damaged goods.Their reply follows:Dear Sir,I am deeply sorry for the damage.Unfortunately we are located in France and have no solution for repairs in the UK. I suggest that you repair it yourself, this should not be too complicated.Best regards,--Customer serviceUK buyers beware.

Great Experience:I ordered a model the week before Christmas, not sure it would arrive on time. It came sooner than expected and in good shape.

Poor service:I ordered some photo-etch details on December 3, and it has not arrived yet as of Dec.23. Not only were the shipping charges higher than they should have been for such an item (and higher than their website advertised) but to take at least three weeks to arrive is unacceptable. I could have purchased from a company in Australia that I've bought from before and had it here in a week. Really disappointed.12/30 - still have not arrived. Cancelling order.

Pleasant, reliable experience.:I was very pleased with the delivery time and was also pleased to receive exactly what was ordered. A very professional company with good communication from order to delivery.

Models Arrived in Great Condition:This place is legit.

Vriendelijke en snelle levering:Groot assortiment, waardoor ook aan speciale wensen kan worden voldaanKwaliteit van de goederen voldoet aan de verwachtingenIn geval van leveringsproblemen, snelle melding per e-mail....zeer goed

Excellent Products:The models from 1001modelkits are excellent. The delivery was fine but you do have take in consideration that some items ship from overseas. However, every model builder knows that it does take time to get items. My items actually came in a few days earlier than expected. That made me happy, happy, happy. They do have models that are hard to find. All this together makes it a great experience and I will be ordering from them again in the near future.

Eersteklas:Elke bestelling wordt verwerkt met eersteklas service.

Te lange levertijd:Ik heb 17 dagen op mijn bestelling moeten wachten, niet 5-7 dagen zoals aangegeven. Ik ben teleurgesteld.

Geweldig!!!:Zelfs als niet alles onmiddellijk beschikbaar is, zullen de jongens en meisjes een aanvaardbare oplossing vinden.Heel belangrijk: HEERLIJKE KEUZE! MfGHeiko Thorwarth

Ik wilde eigenlijk maar één ster geven, maar onbeschoft (als je een antwoord op mijn mails zo niet wilt noemen) dan wel, maar de service is echt niet meer dan twee sterren waard. Beide keren heb ik vooruit betaald via PayPal voor figuren die volgens de lijst 'op voorraad' waren (waarom dan 2-3 weken levertijd) en kreeg ik bij de eerste bestelling geen creditnota voor het niet geleverde pakket. Idem voor de tweede bestelling, maar dit keer wel een creditnota op de rekening. Toch zie ik het nut er niet van in om deze slechte logistiek vooraf te blijven financieren. Dit is gewoon te weinig voor de huidige maatstaven en ik ga zeker op zoek naar andere opties, hoewel het assortiment enorm is (blijkbaar te uitgebreid), vandaar de slechte logistiek

Topwinkel:Goede goederen correct en foutloos geleverd. Graag tot een volgende keer.

GOED tot zeer goed!

ninety 90%:the only thing is that the payment part of the check out is a little hard to navigate.

it is ok:I am really missing some models from you,especially Bristol Britania in CSAcolors and Convair 990.No message about it etc.In some models is pure description about them perhaps TU-124.It is really buying like blind.I must remodell this kit.Anyway,thank you for this as well.

mixed feelings:good internet presentation. Fast service and delivery. Postage exaggerated. 15.50 Dollars for a 200 gramm enveloppe mailed from France to France

Top model shop, top selectie: top selectie, top e-mail contact, top verpakking, graag weer, veel dank

Complete source with long ship times.:I live in an area that has no hobby outlets. The nearest is over 75 miles. I use on-line systems a lot. My problem is that the shipping cost from these outlets makes small items cost prohibitive. I purchased Humbrol paints from this site and found that items in my order had to be shipped from England to an Arkansas Distribution point to me.

a good place to shop on line:This site is very easy to find things and gas a very good selections.

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