Klantenbeoordelingen van 1001puzzles

Good Products:Good Products, Processing Shipping soon and shipping is a bit confusing.

zeer beleefd. betrouwbaar en correct: alles perfect. Graag tot een volgende keer!

Great:Great experience. No problems. Fast shipping. I'm a repeat customer and recommend 1001 modelkits.

Good Service:Ordered 24th shipped 25th received 30th Fasf efficient service. After reviews I had reservation but due to my own dealing 5 star Already ordering my next couple of kits.Bob

1001 Model Kits Review:Great prices. Great service. Timely shipping. Items well packed. Quite the inventory, too. Have done business with them before & will again, highly recommended. Thank you.

Goederen top, communicatie slecht:Ik had een Fieseler Storch in 1:32 gekocht voor een topprijs, de goederen zijn ook 1A. Helaas kreeg ik echter pas na enige tijd mijn trackingnummer, ondanks het feit dat de goederen zogenaamd al een paar dagen geleden waren verzonden (volgens het systeem).Ik had verschillende vragen en kreeg slechts antwoord op één e-mail, die ook nog eens nogal automatisch leek te zijn aangemaakt.Er is nooit iemand bereikbaar op hun hotline (Berlijns netnummer 030) en ze hebben me nooit teruggebeld!

Customer Service needs lots of improvement:Customer service needs to be improved a lot.No one picks up the support phone No one is available to discuss any issue Very sloe response through the on site contact facilityDelivery times are not honoured

Snowmobile model:The item I received was exactly what I wanted. My only suggestion to the company is their website talks about great customer service but when I tried to call the number they gave, I couldn't understand any of the recording. However, I would order from them again.

Diverse modelvliegtuigstickers:Goederen voldoen aan de verwachtingen, foutloos en goed verpakt, maar levering duurt vrij lang.

Super:Supersnelle levering en geweldige kwaliteit

Fantastic brass Gato propellers.:I needed 1/72 brass Gato propellers for my Revell Gato. They arrived today. They are perfect , even counter rotating no less. Couldn't ask for more!

military model:Fast delivery excellent product

Perfecte ruilprocedure:Mijn fout: ik heb me vergist in de vorm van het product.

Great service:I had a question about my account and I received a response right away. Nice to get a personal response.

5 sterren :Zeer tevreden over alles.

transaction without hassle and product perfect:many thanks, product spot on

Great service:Placed model order and very happy with service. Good ongoing feedback with regards to status of order. Order is yet to be received but happy customer so far.

Wouldn't hesitate to buy again from them!:I bought some decals and even with the language barrier (order processed in French) and weird invoicing the price I paid was correct. This was explained in an email they returned upon my query. It took 4.5 weeks to get the item but was well worth the wait considering it cost me 1/2 as much. I would use them again.

Excellent service.:Excellent, fast service.

Levert ook zeldzame kits:goede bron voor speciale kits

Air dog Decals voor F 4 Phantom Luftwaffe in 1/32:De decals overtroffen mijn verwachtingen vele malen, ook de levering was erg snel en goedkoop, ik kan 1001 Modellbau alleen maar aanraden en ik zal hier graag weer kopen.

Verschrikkelijk: geen trackingcode ontvangen hoewel ik er extra voor heb betaald, veel te lange levertijd, geen reactie op berichten.

Great experience:Very fast - very good - great place to shop on the internet

Pretty Great:Ordered some bottles of model glue, and got everything quickly and for a good price. Pretty great for a first purchase.

Poor communication:My order has been processing for nearly three weeks without any firm contact from 1001 Model Kits. The only e-mails I have received are three copies of OTHER buyer's requests for shipping updates and a copy of an inquiry I made before ordering - and that was never responded to - plus it now refers to a product I didn't ask about. All these e-mails seem to automated responses.All I ask for is an e-mail - preferably from a real person - letting me know that my order is in stock and it will be shipping soon .UPDATE: I finally received my order from 1001 Models - nearly two months after my order was placed and paid for. Communication was better over the last few weeks but still below expectations. I can accept delays but only if I'm informed of them. I was still getting comments in my account that had nothing to do with my order.

Slow Delivery:The sale of this model kit was the slowest in a sale of a $200.00 Model kit.Delivery was good the box came in good shape and took a parts count ]to make sure that all part trees were in the model kit it was complete full]count. All in All I have to say for being the slowest delivery of a sale in my case this model kit I wanted so even thou the long wait I have to say it was wait. this is the reason I only 3 stars for slow delivery response for sale DHL was good on Delivery date one day early

Humbrol Paint order:Did not have all the colours I required ,9 out of 10 is not bad ,the 1 colour that was missing I managed to get elsewhere . Delivery was spot-on so no complaints there either .

Two weeks! Still no delivery of order.:Ordered supplies from their site that were marked as in-stock.Order has been sitting in the ""Being Processed"" state now for over 2 weeks after I've been charged. No updates, no back ordered notifications, NOTHING.About ready to file a claim with PayPal on this one.Be wary of this company's order fulfillment time.

Delivery:Order placed 7th Sept, now 18th September still no sign of my order, I'm not a happy bunny

5 star price, 2 star customer service:The price is really good, so I am OK with the LONG waiting period.But customer service is bad, when I told them my items are damaged, they replied my VERY slowly, although they did send me replacement parts.They don't even inform me that they are sending the replacement.Overall I am pretty happy now, because I got my replacement(still pretty slow), and the price is REALLY good!

Goederen uitstekend, levertijd vertraagd:Ik heb hier wagons voor de modelspoorbaan gevonden die nergens anders meer verkrijgbaar zijn. Het is echter niet waar dat de goederen binnen twee dagen worden verzonden. Het was eerder twee weken. Dus als je op zoek bent naar een zeldzaam model, ben je hier aan het juiste adres. Je moet echter wel geduld hebben.

very good:i wuz very pleased will deal with them again

Goed!!!:Levering was goed. De montage is al bezig.

Good quality product - delayed delivery.:Slight damage to corner of book but not serious. Otherwise quality of book as supplied was acceptable. Delivery was quoted on website as 5-6 days but took nearer to two weeks and needed chasing up. Opted for tracker on delivery but information provided was very limited and no explanation or warning given for delay experienced in delivery.

Très content:Bien arrivé en bon état parfait très satisfait

Took a while for delivery, though happy with model:My order took 3 weeks to be delivered (I think it was driven to the wrong address, as was stated on the Hermes tracking page) though I was very happy with the model once I received it.

Levering met een test van geduld:Ik heb bij 1001Modellbau besteld omdat ik hun website erg goed vond. De goederen die ik bestelde waren ook direct leverbaar en zouden binnen 2 dagen binnen moeten zijn. Uiteindelijk duurde het meer dan 1-2 weken. Prijs/prestatie is oké. Ik weet niet of ik hier opnieuw zou kopen omdat de wachttijd erg lang was.

Great seller !:Very good prompt service from trusted retailer

Bestelproces en levering van 1001 modellbau verliepen vlekkeloos:Het hele aankoopproces (internetbestelling, betalingsverwerking en levering) verliep vlekkeloos. Goederen onberispelijk. Een kleine opmerking: De periode tussen het bestelproces en de betalingsherinnering was een beetje te kort, omdat er rekening moet worden gehouden met tussenliggende tijden zoals vakantie, banktransacties direct in het bankgebouw - als je buiten woont, ga je niet noodzakelijkerwijs elke dag naar de bank -. De wil om te betalen is er.

Absoluut top professionele afhandeling: ik heb lang gezocht naar bepaalde huispakketten in 1:87 en vond hier wat ik zocht. bestellen was eenvoudig en ik werd snel op de hoogte gehouden van de status van mijn bestelling. De verwerkings- en verzendtijden waren in overeenstemming met de informatie die bij de bestelling werd gegeven, ik ben zeer tevreden en zal zeker opnieuw bestellen!!!