Klantenbeoordelingen van 1001puzzles

Levertijd is volstrekt onaanvaardbaar:Levertijd is volstrekt onaanvaardbaar. Verpakking ziet er gebruikt uit.

De levering was snel en de goederen voldeden aan de ...:De levering was snel en de goederen voldeden aan de verwachtingen

Ik was zeer tevreden over de afhandeling van mijn ...:Ik was zeer tevreden over de afhandeling van mijn bestelling. Maar omdat het model een kerstcadeau is voor mijn man, kan ik nog niets vertellen over de inhoud van het pakket. sorry en vriendelijke groeten, E. Raible

Some times have to be patient as some …:Some times have to be patient as some items take longer to arrive All in All superb service kept me up to date with progress of order sent and delivered on time Will use 1001 model kits again have given them another order and have other kits lined up for one after that order arrives

Good choice:Good choice, good price and quick delivery

Took almost three weeks for kit to …:Took almost three weeks for kit to arrive. A telephone call to the number quoted on site and a request for a call-back produced no results as did a follow-up e-mail. The aircraft arrived eventually and was fine but customer relations could do with a review.

Luftwaffe wielkeggen:1A product, erg mooie wielkeggen. Snelle levering altijd graag weer

Het was zoals aangegeven door de verkoper...:Het was zoals aangegeven door de verkoper. Ik was zeer tevreden met de aankoop en kan deze verkoper alleen maar aanbevelen.

I use this internet shop for the first …:I use this internet shop for the first time.Items is packaging very good, shipping is fast.I think that everything is alright.

Excellent service very quick delivery.:

Empire C Class Flying Boat 1/144:Kit arrived in good time-well packaged and shipped DHL from France to western USNo customs monies required.No flaws in casting but some trimming required for invisible joins.Haven't yet completed but so far all is going well.John

115481 Placed on 11/01/2017 20:04:50:115481 Placed on 11/01/2017 20:04:50As of this writing I am still waiting for this order to arrive. I realize 1001 Modelkits has no control of the postal system so technically I cannot hold them at fault for this large delay. However, after seeing many complaints about orders not being received at all or seriously delayed I would expect that 1001 Modelkits would make other arrangements to insure the best possible customer service. I believe most customers would pay an extra fee for some trackable shipping service that would hopefully avoid these types of situations.Postscript...the order arrived the afternoon that I posted this review. Thanks!!

Geweldig product:Geweldig product, maar de verzending duurt een beetje lang.

Easy to find what I needed and great …:Easy to find what I needed and great selection.

Excelent delivery and exactly what I …:Excelent delivery and exactly what I ordered!

*****Heb een speciaal decalvel ...:*****Heb gezocht naar een speciaal decalvel - en gevonden bij 1001modellbau! Super kwaliteit! *****

Great detail and I love the ability to …:Great detail and I love the ability to easily sand/cut resin molded parts. I was able to re-configure the US Navy pilot to an AVG pilot for my P-40B. My compliments to PJ Production for an excellent figure. No problems with delivery to the US was also nice.

The shipping was slow:The shipping was slow, but after thinking about shipping Flamible products I know surface shipping was the only option.

Excellent selection and speedy …:Excellent selection and speedy delivery-even trans-Atlantic. Sometimes a bit pricey, other times prices better than local shops.

VOLLEDIGE SATISFACTIE: Ideaal voor WKII-diorama.

Langzame levering, maar zeer snelle betaling herinnering: Ik plaatste de bestelling op een zondag in de avond. Ik koos ""vooruitbetaling"" als betaalmethode. Op dinsdagmiddag, minder dan 48 uur na het plaatsen van de bestelling, ontving ik een e-mail van de verkoper met een betalingsherinnering. Met alle respect, maar ik denk dat het gepast en eerlijk zou zijn als de winkelier de klant iets meer tijd zou geven om de betaling te verwerken, zelfs bij vooruitbetaling. Er moet immers ook rekening worden gehouden met de gebruikelijke bankvoorwaarden. Aan de andere kant leek de winkelier niet veel haast te hebben om de goederen te verzenden, vooral niet als het geld al op zijn rekening staat. Hoewel er een levertijd van slechts enkele dagen was aangegeven, duurde de levering bijna twee weken. Alleen een vriendelijke herinnering om de goederen nu te leveren, bracht de zaak in beweging. De verkoper stuurde de goederen vervolgens per DHL-pakket. Het artikel dat ik bestelde was echter plat en paste zonder problemen in een A-4 envelop. Het had dus ook per maxibrief verstuurd kunnen worden (eventueel aangetekend). Ten eerste had dat verzendkosten bespaard en ten tweede had ik dan niet een hele dag hoeven wachten op de pakketbezorger. Helaas kan ik nog geen informatie geven over het artikel zelf, omdat de bouw van de Bismark naar verwachting pas in het voorjaar van 2018 zal plaatsvinden. Het vliegdekschip ""Graf Zeppelin"" zal als eerste van start gaan.

Alles ging heel goed:

Snelle en goed verpakte levering:Snelle en goed verpakte levering:Voor de site-eigenaar/beheerder: sorteer de acryl modelkleuren op de website op artikelnummer, bijv.: X1, X2 X3 ....... Xf1, XF2, XF3 enz.

Great service:I was after a particular Tamiya upgrade kit which was difficult to find, 1001 had it and at a good price. I ordered it and it arrived quickly. Great service and communication.

Zeer lange levertijd..:

This is the first time I have purchased …:This is the first time I have purchased from this company after I had ordered my goods I looked at some of the less favourable reviews about delivery and the wrong goods being sent As the time went on I got nervous about my goods turning up and sent them a stiff email then the next day my goods turned up well packaged and as ordered it took a week from start to finish that for me is to long especially as all the kits I ordered were tagged as shipped in 24 hours in stock so I might use them in future if they have a kit I can't find at my usual model dealers on line but at least these companies you order one day and you get it the next but as I say the goods did arive in the end.

Great:Great. It arrived quickly as described.

De leveringen zijn te traag:

MAGIC AS ALWAYS:MAGIC AS ALWAYS, KEEPING UP TO DATE ALL THE WAY.

Items arrived sooner than I was …:Items arrived sooner than I was expecting them.was a really nice surprise

alles perfect:echt snelle levering, goed product...ben zeer tevreden...ik zou het zo weer doen

Weer blij:Weer blij. De verzending duurde iets langer, maar de levering (vanuit het buitenland uiteraard - wat weer iets langer duurde) was betrouwbaar. Ik had ""CVN-65 Enterprise Decals"" besteld.

Very good service.:

Poor Order Fulfillment Process:Order placed & paid with PayPal 10/3. No communication or delivert by 10/23, when I inquired only to find one item out of stock. Asked for refund to PayPal for that item, got a future sale voucher (fat chance) instead. Got that cleared up, they asked if I still wanted item that was in stock. Cancelled order in frustration, no credit to my PayPal to date, handed it to them for resolution. Customer Service people very nice, polite but company procedures hamper them resolving problems. Ordered from them once before with no issues two years ago, perhaps sales are now so good they can afford to kick a couple customers to the curb.

Alles werkte prima:Alles werkte prima, alleen de levertijd was een beetje lang.

Bedankt voor de correcte levering!

Alles is in orde!

My package was never delivered:My package was never delivered, because of uncomplete adress according to delivery service. I expect a refund for at least the amount of the returned purchase. In that case i will purchase a similar item but on scale 1/72 instead of 1/144.

No comms from Vendor until PayPal intervened:We did eventually receive the product we ordered. However at first this vendor took the money, sent us an invoice then.. Nothing. After a few days we contacted the vendor asking what was happening. No response. We contacted them again. No response. Finally we resorted to opening a PayPal complaint in order to get a refund. The response was then instantaneous. Multiple emails kept us informed up until the point the goods turned up.

Prompt services:Prompt services, parts arrived well packaged and in good condition