Klantenbeoordelingen van 1001puzzles

Excellent Product:Took awhile to arrive to USA from France via snail mail but was worth the wait.

Ik ben absoluut tevreden: bestelsysteem, wachttijden, kwaliteit van de kleuren, levering absoluut in orde. Nogmaals graag.

Immediate response, fast shipping.:My order was filled, shipped and delivered in less than a week (from France to Kentucky, USA). I am a satisfied customer...Thank You!

Failed:They sent the wrong item and attempts to contact them by e-mail and phone have been ignored, but they still have a chance to recover if they respond.

Good product - poor communication with US customer:The model is good quality & arrived within 2 weeks of ordering. However, the email confirmation quoted delivery at 9 months after ordering for some reason. When I called the customer service # with Boston area code to ask about this, no one ever answered the line and the voicemail was in French. Despite not knowing any French, I left a message anyway and never got a response. I emailed as well and did not get a response. This item was for an anniversary gift so timing was important. Glad they came through but if you have a question, you may have trouble getting an answer.

Exactly as advertised:Ordered the ""HOBBY BOSS 82911 - MODEL KIT GERMAN 80CM K(E) RAILWAY GUN ?DORA?"" kit. This kit is hard to find, and the other suppliers wanted at least $250 (US). 1001modelkits advertised it for $189. It was delivered internationally in perfect condition, within the time frame promised. No complaints and much appreciated.

Great:Good service and quick delivery.

Crap:Advertised a product they had not got and only got a refund after I got paypal involved do not use this company

Not bad:It was an easy process and I would certainly use them again.

Beter dan verwacht: 1001 modellbau heeft modelkits en decals in het assortiment die elders niet meer verkrijgbaar zijn!!!

Een odyssee in trefwoorden:Beste lezer,Ik ben eigenlijk weer aan het streven, maar nu overheerst de frustratie.30.11.2015 Bevestiging van ontvangst van betaling30.11.2015 Bevestiging van bestelling 7072523.12.2015 Kennisgeving van verzending van het model12.01.2016 Eerste vraag over levering21.01.216 Tweede vraag over levering, met het antwoord zal ik verduidelijken met de verzendservice.Vandaag is 1.02.2016, ik bestel overzee of Australië en had nog nooit 8 weken gewacht op de goederen.Een modelbouwer uit Zwitserland groetMario

never recived my goods:Hope they will get back to me ??

Good Products:Good Products, Processing Shipping soon and shipping is a bit confusing.

excellent service:excellent company that values their customers. prompt...couteous and professional...

zeer beleefd. betrouwbaar en correct: alles perfect. Graag tot een volgende keer!

Great:Great experience. No problems. Fast shipping. I'm a repeat customer and recommend 1001 modelkits.

Good Service:Ordered 24th shipped 25th received 30th Fasf efficient service. After reviews I had reservation but due to my own dealing 5 star Already ordering my next couple of kits.Bob

1001 Model Kits Review:Great prices. Great service. Timely shipping. Items well packed. Quite the inventory, too. Have done business with them before & will again, highly recommended. Thank you.

Snowmobile model:The item I received was exactly what I wanted. My only suggestion to the company is their website talks about great customer service but when I tried to call the number they gave, I couldn't understand any of the recording. However, I would order from them again.

Diverse modelvliegtuigstickers:Goederen voldoen aan de verwachtingen, foutloos en goed verpakt, maar levering duurt vrij lang.

Super:Supersnelle levering en geweldige kwaliteit

Fantastic brass Gato propellers.:I needed 1/72 brass Gato propellers for my Revell Gato. They arrived today. They are perfect , even counter rotating no less. Couldn't ask for more!

Missing and broken parts.:When I received my model, it had 1 broken part and 2 missing parts.. I contacted the company. They said they would send the parts. Still no parts after several months. I contacted again. They said send photos of the parts from the assembly sheet with parts circled. Still no parts after more months. I contacted again, now they won't answer me. It has now been over a year.

military model:Fast delivery excellent product

Rotten Service:Was not told product was OOS when ordering. After 10 days e-mailed 1001 to find that they were waiting for stock. Useless as item was intended as a Christmas presentWould never order from this site again

NO Recommended Seller!!!:Order Reference BPFFHAPJR - placed on 12/02/2015. and at 12/31/2015 My parcel was shipped. They sent me a tracking Number 9405510200829864161*** their respond very slow!I paid $257.88 for my order, but I get nothing!! I also report all those attempts to FBI, otherwise we have an issue with the local police department for this site!No respond for email, No respond for message on the site. No costumers service inside! I found A SNAKE waiting a FROG on the site.

Still waiting !!!!:How the heck can you ask me about servive when I'M STILL WAITING FOR MY ORDER ????????????????

Perfecte ruilprocedure:Mijn fout: ik heb me vergist in de vorm van het product.

Great service:I had a question about my account and I received a response right away. Nice to get a personal response.

5 sterren :Zeer tevreden over alles.

garbage:> 3weeks waiting for order. When i emailed about the delay, was told 1/2 of the order wasn't in stock, and he would send the instock stuff. Still waiting for that shipment 3weeks later. Poorest service of the 4 online hobby shops i use.

Worst online shopping experience ever!:I ordered a Tiger tank (Academy - 1:35-AC1348) on 7th of november. I got an email saying that my order was being shipped on the 9th of november.Then nothing happened for a long time. I sent them an email on the 24th of novemeber asking what was happening with my order - NO answer.Then I sent more emails - still NO answers.On the 7th of december I complained to Pay Pal, And then finally on the 12th of december I got an email saying that my order somehow got lost, and now is out of stock and that they would refund my money. Today on 16th of december I got my money back.The Tiger tank is still listed on their site - shipped within 10-12 days.A bunch of drunk monkies would do a better job than these guys.DO NOT ORDER FROM THIS SITE.

transaction without hassle and product perfect:many thanks, product spot on

Great service:Placed model order and very happy with service. Good ongoing feedback with regards to status of order. Order is yet to be received but happy customer so far.

Wouldn't hesitate to buy again from them!:I bought some decals and even with the language barrier (order processed in French) and weird invoicing the price I paid was correct. This was explained in an email they returned upon my query. It took 4.5 weeks to get the item but was well worth the wait considering it cost me 1/2 as much. I would use them again.

I get these notices about my shipment but my package has not arrived !!!!!!!:Where is my package ?????????????????????????????

Better chance of seeing pigs fly than seeing your order.:I placed an order on Oct. 22, 2015 for my elderly grandfather. As of November 29, 2015 I have not received my package or any response from the company into the whereabouts of the package. In fact, my order is still listed as being processed. Like many of their other customers, I think I have fallen victim to a scam where they say the item is in stock, but it actually isn't. My poor grandfather is very irritated. At this point I just want my money back so my grandfather will get off my back and I can order the product somewhere else. I have sent 3 emails, 2 where sent today. Their excellent customer service is a sham. Customer service is only available 2 hours a day in an unknown timezone if you speak French.

Excellent service.:Excellent, fast service.

Levert ook zeldzame kits:goede bron voor speciale kits

poor customer service:Like so many of the other reviewers, I placed an order on 6/20/15, my order was suppose to ship between 8/7 & 10/7, I have not received my order,my status also has not changed. I've sent emails and received no response, tried the phone number, which has an amazingly short 2 hour window to call, but then I don't speak French so it's useless. This has to be the worse customer service I have ever experienced.