Klantenbeoordelingen van 1001puzzles

Bestelling en levering verliepen...:Bestelling en levering verliepen soepel - het zou perfect zijn geweest als het iets sneller was gegaan (14 dagen tussen bestelling en levering, hoewel de overdracht op de dag van de bestelling plaatsvond).

Not the best service experience I've had:There are a good range of kits. I went through the order process but an error occurred with validation of payment. I then had an on-line chat which was very good, but didn't solve the issue. His suggestion was to create an account and try again. I did this, successfully. I was then pestered with text messages about my original unvalidated order as there was no correlation between the guest order and account holder order. I was also informed I would receive a tracking number, but this also never happened. The kits arrived after 1 week.

De levering is nog niet aangekomen, na 4...:De levering is nog niet aangekomen, na 4 weken.

De levering is nog niet aangekomen:

Great customer service!:

Uitstekende producten in snelle tijden:De geselecteerde producten hebben aan onze verwachtingen voldaanDe levertijd is erg snel, gezien het feit dat we ze vanuit Zwitserland hebben besteldWe zijn erg tevreden

Ik wacht al meer dan 8 dagen op een...:Ik wacht al meer dan 8 dagen op een bestelling die op 23/3/18 werd verzonden. Ik zal daar waarschijnlijk niets meer bestellen.

Very satisfied.:

Fast and correct:Fast and correct. Thanks

Awful customer service/company.:Awful customer service. Purchased item only to be told a week later they didn’t have it. Said they would get me a date for arrival and never did. Waited almost a month only to get a refund. (Had it not been for someone else as a gift I wouldn't be so mad) I will never do business with them again. If I could give 0 stars I would. Waste of time and money!Update- this is to the reply of the company. That’s an absolute lie. Please do not use this company, they are truly a waste of time!

PRODUCT GOOD AND WELL PROTECTED BUT:PRODUCT GOOD AND WELL PROTECTED BUT, THEY NEED TO RECONSIDER THEIR DELIVERY SYSTEMS. WOULD YOU BELIVE HERMES LOST MY PACKAGE, TOOK OVER A WEEK TO ARRIVE!

Bestelling werd zeer goed verwerkt:Bestelling werd zeer goed verwerkt, informatie voor tracking via e-mail uitstekend

All arrived in good condition:All arrived in good condition, packaging was fine, cheers

Placed my order payed my money and did…:Placed my order payed my money and did not Receive my items. Emailed them the reply was so sorry we will sort out the problem and get back to you since then I’ve never received my items or a refund. In my view this is a internet seller that’s happy to ripe you of and have the audacity to ask you for positive feedback. So if you like paying for something your never receive then buy from them.

Goede verwerking, lange levertijd:Goede verwerking, kwaliteit ook ok, maar de tandwielen zijn niet afzonderlijk verkrijgbaar. Ik had er maar één nodig, maar moest er 4 kopen en de levertijd is echt te lang. Het hele ding duurde 2 weken.

Snelle levering:Snelle levering. Alles is prima, graag weer. ??

Sent back a wrong canopy mask and asked…:Sent back a wrong canopy mask and asked for the correct one and the difference in price.Asked them to contact me via e-mail.Have heard a word from them.Even sent the invoice.

Quality paint at a great price.:

Easy to order:Easy to order. Good range of products.

Have not received order:Have not received order. Have not received an answer to my question about how long it could take to receive it.

Ik ben zeer tevreden met 1001 modellbau...:Ik ben zeer tevreden met 1001 modellbau. De leveringen zijn stipt en van zeer goede kwaliteit.

good price:good price, fast shipping.

Crew and marines for HMS Victory:A very quick service, 1/72 figures were securely wrapped, sent quickly and arrived in perfect condition.

delivery was a bit slow:all in arrived in good orderdelivery was a bit slow, but all arrived in good order

Zeer goed en het helpt me met mijn...:Zeer goed en het helpt me met mijn bouwproject.

fast shipping:fast shipping . parfect packeje.

Order #126366 (XB-70A Paint Masks & Metal Landing Gear):I recently purchased a set of paint masks and metal landing gear for my 1:727 scale AMT/Ertl and Italeri XB-70A model kit. The items were paid through eBay and I got a confirmation email, but I noticed that the shipping address was incomplete. I sent you a email correcting the address. Next I got an email from eBay stating that the items were shipped.Next I got an email from you that my order (126366) was out of stock.How can you say an order has been shipped, then turn around and say the order was out of stock and I could either be notified when the items would be available or, I could opt for a credit in the amount paid through eBay. This is nonsense and unacceptable as I am in the process of building the XB-70A now.At this point I just want a refund. I had to order a set of masks and landing gear from another company.I am very disappinted in your service.Respectfully,Phillip Hoglund

Thank you great service:

Alles ging heel goed:

Fair price:Fair price, quick delivery. Will continue to use for my model paints.

the paints are just what i wanted and…:the paints are just what i wanted and the model looks greatmany thanks

De aangekondigde verzendtijden zijn niet ...:De aangekondigde verzendtijden worden niet nageleefd de verzending van de goederen die per post werden meegedeeld vond in werkelijkheid drie dagen later plaats.er was niets mis met de geleverde artikelen.

Good service and quick delivery:Good service and quick delivery. Thankyou.

Quick delivery:1001modelkits has a reasonable selection, but what impressed me most was the quick and efficient delivery of my order. In less than a week after ordering my order was delivered - impressive taking into account that I'm located on the other side (Canada) of the pond! And the quality of the products 100% in accordance with how it was advertised.

Alles is prima:Alles is prima - goederen zoals besteld, correcte levering, graag weer

Very good.:Very good service.

Quick and easy shopping:Quick and easy shopping. Recommended!

all good so far:

Very Good Service:

on the plus side I was able to find a…:on the plus side I was able to find a kit that I couldn't find elsewhere but if you are looking for speedy service forget it 18 days for an item in stock is not up to their competitors norm of 4/5