Klantenbeoordelingen van 1001puzzles

Nice model:Quick delivery, and everything as it was on the picture, nice model.top.

Great product quality. Proper delivery time.:Great product quality. Delivery did not take that long considering coming from Europe to the US and the current health environment.

Ik wacht al 6 weken op mijn bestelling:Deze website verdient niet echt een ster. Ik bestelde mijn artikel en had problemen met mijn afleveradres. Maar toen deze eindelijk opgelost waren (zogenaamd) werden de goederen gewoon niet geleverd, hoewel ze (weer zogenaamd) nog op voorraad zijn. Nu zes weken na bestelling is de verzending nog steeds niet in zicht. Ik kan alleen maar afraden om bij deze leverancier te kopen, en let niet op de goede recensies. De meeste zijn overduidelijk bots als je kijkt naar de naam en de structuur van de beoordeling.

Net als vele anderen - zeer slechte ervaring:Markus WernerHetzelfde als in andere beoordelingen, prepaid goederen zouden niet langer beschikbaar zijn, hoewel twee stuks nog steeds in voorraad zijn op de website.We hebben nu een terugbetaling geëist, met alle opmerkingen hier kunnen we zeker een zeer lange tijd wachten op het geld - NOOIT MEER.

B1 Lancer:Delivery took far longer than expected. I think they may not have had my order in stock

Absurdly poor choice of packaging:Shipping overseas (from France to the UK) you'd think they would have used more sturdy packaging to protect the goods you've paid for. But no, all I got was a very thin jiffy bag to protect my item, resulting in the cardboard backing being damaged. Very surprising considering the collectable nature of the items they sell. Will not be shopping here again.

Slow to ship slow to refund:Ordered an item paid for expedited shipping never recieved the item. Was told it was being ordered so I canceled order and was told refunded but was not.

Great company to deal with:Great company to deal with. I had an issue with an item missing from my order, they sorted it out promptly and the communication kept me up to date. Will definitely use again ????

Fast and Fair:A fair price on a discontinued model shipped internationally and received in 10 days, what more can you ask for? And I didn't have to worry about getting scammed.

totally unreliable company which does…:totally unreliable company which does not fulfil its obligations to its customers, would never deal with them again

Trouble free ordering ,item was in…:Trouble free ordering ,item was in stock shipped the next day!!!

Great service:Great service. Good value. Will use again

Wish I had seen the reviews before…:Wish I had seen the reviews before ordering, absolutely terrible! 16 days and my order is still being processed not even shipped yet. No sign of any contact details on the website can't even email them to ask what the delay is. Will not use again

Great customer relations and super fast…:Great customer relations and super fast delivery , highly recommended, thank you

I found 1001 modelkits to be a fast…:I found 1001 modelkits to be a fast reliable and helpful service who I would not hesitate to recommend to any fellow modellers, I will be using the again in future most definitely.

Item not in stock despite saying it was, slower than expected delivery, no communication.:Initial projection of a delivery date almost 3 weeks away from the order was disappointing. When the delivery date came, with no package appearing, I called up to check what had happened only to hear that the item I ordered wasn’t even in stock (it looked it was when I made the order), and they hadn’t told me. Apparently it’s in stock next week so will now be delivered the week after that for an overall FIVE week wait. Not happy. This should have at least been communicated. Should have ordered elsewhere.

Disappointed as it took over five weeks…:Disappointed as it took over five weeks to receive my order and there was very poor communication from vendor. Plus the tracking link on the website did not work. Probably won't use 1001 Modelkits again.

Great:Very pleased with my order. Good price, prompt delivery and well-packaged. Thank you!

Excellent Service and great…:Excellent Service and great communication

Great Figures:Great Kit, and good service from the 1001 modelkits

tevreden !:Alles goed verpakt , al bij al nog vlotte levering ondanks Coronadrukte

Model was bought with guaranteed three…:Model was bought with guaranteed three to five day delivery for which I paid extra.Model arrived ten days later. As they had failed to deliver on time I requested refund on the extra I had paid for the three to five day delivery. They refused stating that they could not refund postage as the model had already been delivered.This company advertises as being UK based but are based in France which is misrepresentation. Poor customer service. Company then offered me 5% discount on my next purchase after reading this review which they can shove where the sun does not shine.

Geen Nederlandse handleiding:

Not good at all:Some bull shxt

I got my order very quickly:I got my order very quickly. My son is very happy and he loves the new tank.

Arrived broken and when I tried to…:Arrived broken and when I tried to contact you for a replacement you did not respond.

Duurt veel te lang.:Duurt veel te lang.Bij vergelijkbare winkels krijg ik mijn bestelling de dag erna binnen (ook tijdens corona, dat kan dus niet meer als excuus worden gebruikt). Hier 10 dagen geleden besteld, en mijn bestelling is nog niet eens verstuurd. Bovendien meer verzendkosten betaald dan bij vergelijkbare websites.Kreeg de dag na mijn bestelling een mail van '1001hobbys.nl' en in het onderwerp '1001hobbies'. In de mail stond een link naar '1001hobbies.nl' terwijl die hele website niet bestaat.Ook nadat ik een poos geleden bij deze winkel iets had besteld kreeg ik een week erna allemaal reclamemails in 3 verschillende talen van ze.Op hun website laten ze alleen de 4- en 5-sterrenreviews zien.Get your shit together, 1001hobbies/1001hobbys/1001modelkits/1001modelbouw!Het is overduidelijk een zooi bij jullie.

Great thanks:

Worst Supplier I have ever dealt with:Possibly the worst supplier I have ever had to deal with & if there was a Zero rating I would give it. Placed an order and after 6 weeks nothing received and very limited communication from 1001. Decided to cancel order and requested a refund that has taken a further 6 weeks for return to me. At no time did 1001 answer what I call a straight question with a straight answer. The so called London phone number is either off or answer machine but then what would you expect when the company is based in FRANCE. So if you intend purchasing from this company be & you experience problems be prepared for a difficult time.

Efficient dealer:Efficient dealer. Item delivered on time. Well packed.

Excellent service from 1001 Modelkits:Have dealt with 1001 modelkits on several occasions and have always had excellent service and good bargains.

Poor Customer Service:Thought this was a UK company as it said 1001modelkits.co.uk and it had a UK phone number. Found out after placing order that they are in France. The site does not have live stock details so when you find out the kits you have ordered are unavailable that is when the problem starts. Trying to get your money refunded is very difficult with delay tactics in reply emails. Had to use Paypal dispute process to get my money refunded.Would never use them again, extremely poor customer service. I Do not recommend this seller.

Do not buy from this seller:Do not buy from this seller, absolute joke. No items received, no response to communications.Extremely dissapointed.Case raised with paypal.

Great kit super price:

Very good:Very good. I didn’t realise they were based In France when I ordered. They had a kit I couldn’t get anywhere else. Really good service. The kit arrived well packaged and really quickly.

Priority shipping not honoured:I ordered a model costing over 120 euros and elected to pay for quicker shipping which guaranteed delivery in 3 days. 10 days later the model arrived and my request to have the shipping costs refunded was refused as they claimed they could not refund postage as the models had already been shipped! If I had known this was a French company I would never have ordered from them.

Avoid,avoid, avoid !!!:This company is beyond shady and I strongly recommend avoiding them! I placed an order with them yesterday and shortly after began seeing the bad reviews so decided to cancel. Well, they do not have anything in place to request a cancellation, you cannot reach them by phone and they ignore the emails requesting a cancellation. These are terrible business practices and I will be sure and warn all of the modeling groups I am in to stay away!

Ordered over £80 of items on the 3rd…:Ordered over £80 of items on the 3rd June. Nothing received. No tracking available. Numerous emails requested updates not answered. Very dissapointing. 25th June !!

fast delivery:

Szybka realizacja zamówie?:Szybka realizacja zamówie?, sklep godny polecenia, du?y wybór