Klantenbeoordelingen van 1001puzzles

Item was delivered well after it was promised and horrible customer service:I ordered a model to be delivered for the holidays, and it ended up being delivered a couple of weeks late. Attempted to contact the seller several times without response. Do not recommend.

See below:I ordered something as shown on the website, the order was acknowledged, then sent (after some unspecified delay), and I received it pretty much as I had expected

Unreliable and Unavailable:1001models is a horrible company that does not return e-mails or voice mails for weeks. They listed a model on their site with no mention that it was unavailable, then they e-mailed me it would ship in a few days, when in truth it was actually out of stock. After numerous e-mails and voice mails I finally got a note stating it was out of stock. This company is horrible do not do business with them. Oh and after I canceled this model order not once but twice they still shipped it 2 weeks later.

I won't do business with them again!:I made an online purchase. I was under the impression it was being shipped from overseas. I was charged excessive shipping fees (more than the item cost). It was shipped from within the states. It arrived broken. I emailed them with my concerns and asked for a reply. Never received a reply!

Super prijs voor zeer gedetailleerde motoren!:Super prijs voor zeer gedetailleerde motoren, er zijn vier verschillende modellen in verschillende kleuren. Verbazingwekkend wat werkt zo alles op dit formaat (1:43), wielen kunnen draaien, stuur beweegbaar, deels hoofdstandaard / zijstandaard beweegbaar.De levertijd was zoals gedreigd maar erg lang, O.K. stond in de offerte dus.

Buy with confidence:Great seller to deal with.Item very well packaged and arrived within a reasonable time.Will definitley recommend and would use again.

Excellent:Quick order processing, dispatch and delivery

Perfect!:Excellent service, quick delivery!

Eerste keer bestellen in Frankrijk en niet teleurgesteld: Na een paar keer buikpijn te hebben gehad over bestellingen uit het buitenland, werden mijn negatieve verwachtingen niet bevestigd. Het enige wat een beetje vervelend was, was de buitenlandse bankoverschrijving met zijn eindeloze betalingsketens. Het model werd ook binnen een redelijke tijd geleverd. Ik zal weer bij 1001Maquettes bestellen.

Verzendproblemen: het product komt volledig overeen met de beschrijving, ik ben er absoluut tevreden over. Maar de verzendtijd was een ramp: bestelling verwerkt op 18.12.2012, overhandiging aan verzendbedrijf bevestigd per e-mail op 21.12.2012, afhaalbevestiging van DHL op 24.12.2012, hier geleverd op 04.01.2013. Het pakket was dus 14 dagen onderweg van Frankrijk naar mij, waarvan het alleen al 10 dagen in rust in het pakketcentrum in België. Ik begrijp dat Kerstmis en de jaarwisseling hete verzendtijden zijn, maar 10 dagen zonder enige beweging in een pakketcentrum is een beetje veel.In de verklaring in de mail stond dat de levering binnen 6 tot 9 dagen zou plaatsvinden.Dat werkte absoluut niet.MfGUwe Clausen

Verzending duurt te lang:Verzending duurde veel te lang.

Decals,- Super kwaliteit !:Decals in kwaliteit en presentatie perfect !

Product was correct but shipping was SLOW:I ordered a model kit and it took over two weeks for it to leave their warehouse. The transit time was not the issue it was how long it took for them to deliver it to the carrier. No explanation as to why, not too impressed!

Ongecompliceerde handel: ik heb hier bij 1001 Modell zonder problemen gekregen wat ik zocht, SUPER, zelfs kwade kruizen zonder censuur waren geen probleem.

Fast handling, always informed of every step, so be it.:good, good, good, good, very very good :)

Fast and efficient service:Would use them again as the service was most satisfactory

Alles was geweldig:Snelle levering ondanks feestdagenIk zal hier zeker blijven bestellen!

incredible selection of rare ww2 warbirds!:Although pricing is outrageous on some kits,the selection is worth it in some instances. Will definitely be shopping with you again.n

just plain excellent service:I'm very glad for the opportunity to tell you about these guys. They filled my order and shipped quickly that's great. But lots of hobby outlets will do that. Their difference was that they actually had the items they listed. 1001 had 3 items I had been after for a long time. At least three other sellers ""listed"" those kits only to tell me (after the fact) that they were not only OOP (which I knew) but OOS (which I didn't know until I opened their package). Yes, that's right: from at least 2 of them I was not told they were OOS three of my items, until those things failed to appear on the shipping invoice, in principal: if I can't get what i'm looking for from ""Seller A, B or C"" they should have been courteous enough to say ""we're OOS this item and don't know if it can be restocked. We should have left them out of the catalog."". O.K.! That's a good answer! Now I can try to get those kits from ""Seller D"", or off Ebay....whichever. 1001 had everything they said they had I got everything I ordered. Seems like a small thing, but it's important.There is no doubt that I will be buying from 1001 model kits again, in the near future.Cheers!JCG

Watch the shipping!!!:Although I paid for UPS shipping, it shipped USPS.

Great decals Fast service Thanks:The decals are great in color and shape. Fast service and was up-dated as time went by THANKS FOR EVERYTHING Bill Deuell

No Problems:No issues except the shipping was a bit delayed. However it still came 1 day before the holiday.

Great slection of kits and decals:Great selection of foreign decals that I was looking for. I liked the way your site was organized and found what I was looking for quickly.

Super bedrijf, bedankt internet, ik ben enthousiast: Enorme selectie van modellen en accessoires (Eduard), eerlijke prijzen en verzendkosten, levering was zo snel mogelijk en ik was zeer tevreden. Ik kan ze alleen maar aanbevelen en kijk uit naar verdere zaken.

Bedankt:Super service! Verwerking en levering waren snel, zodat ik het op kerstavond nog bij me had!

Beste: Ik kan je alleen maar bedanken voor de voorbeeldige afhandeling, het is heel fijn dat je altijd op de hoogte wordt gehouden dat bijvoorbeeld de betaling is aangekomen, hopelijk vind ik iets in je assortiment dat ik leuk vind :-)

Absoluut top goederen, goede service:Goederen absoluut top, maar de selectie van de goederen vrij moeilijk, omdat de foto's in het zoeken zijn vrij klein en de vergroting zijn niet echt goed.Maar als je weet wat je wilt, het is heel gemakkelijk te hanteren.

Great price,fast shipping,packaging was good,It was a pleasure doing bisness.:I would have no problem buying from you again. Thank you.

Waiting for the mailman:Product came really quick. Was just what the ad said it was. Thanks, this made my Christmas complete as I am planing a surprise for certain people.

alles ging heel goed:de goederen zijn precies zoals beschreven en het werd snel verzonden TOP voor mij en het bedrijf

Onberispelijke goederen. Snelle verzending. * * * * *:

Zeer tevreden: bestelling werd snel en correct verwerkt, bedankt!

Had hard to find kits.:Will shop from website again. Great source for hard to find kits.

Encouraged:At first I was a liitle aprehensive. Never hard of them. But their website looked good and the prices were excellent. So...I decided to take the plunge. Everything worked out well...initially. Then...there was nothing. No communication...nothing about my order. This went on for a good 2.5 weeks. I was getting worried. No tracking information at their website...etc. So I began to write them and say..hey! Where's my order? They wrote back apologetically and said it's in process. Well...after a few rounds of email...they came through! I received my order and I was happy about the expereince....especially the price. I chalked up the negative part of the experience as their growing pains. Definitely will use again.

1A :Zelden zulke goede en goedkope zeldzame ombouwsets te pakken gekregen!!!!!

Het kan niet beter: perfect duidelijk, eenvoudige bediening en je krijgt tegelijkertijd ook de accessoires aangeboden en hoeft niet te zoeken naar wat er nog meer beschikbaar is.

I will order again...simple as that.:I have reordered items and plan on ordering more from 1001 modelkits in the future.I'm very pleased with the packaging.

How long does it take?:It took 22 days for me to receive the order. I would say the communication about the status of my order was sketchy at best,. Links provided in their emails took me to the French language version of the site, and even their communication to leave feedback was in French. Item was packaged very well. Not sure I would order from them again.

Very good service!:Excellent service, order arrived in excellent condition. Thank you very much!

Top :-D:Snelle levering en geweldig product