Klantenbeoordelingen van 1001puzzles

Very good!:Good price, fast shipping, high quality. Recommended!

Provided needed item in reasonable time.:I was trying to locate a specific ship model and was having no luck. I tried 1001modelkits and the item was there. I ordered it and was advised via e-mail that the model would have to be shipped from overseas to the warehouse in Arkansas and then to me. The item I wanted arrived eventually and in excellent condition. I was very pleased with my dealings with 1001modelkits.

Good, but delivery time takes really long:very competitive prices and very good customer service. The only thing that nags me about them is there very long shipping time and costs.

Top service & super communicatie!:Na een wat ""hobbelig"" begin met mijn eerste en vernietigde zending - wat duidelijk de schuld was van de verzendservice - toonde 1001modellbau veel begrip en zorgde meteen voor een zeer positieve oplossing van het probleem - ik ben helemaal blij! Ik kan 1001modellbau van harte aanbevelen - Service: 1A

waste of time and money:Hey,I would like to share with you my worst buying experience I've had so far , here are the details of the case :I saw many publications in magazines of models building from about 1001modelkits.com , after I checked and compared prices and seeing positive reviews online I decided to try and do a purchase from them. the site seem very impressive and serious , with huge stock and tempting prices - including low postage. I made the purchase at 7.3.14 and according to the site terms it has been said that the shipment will be sent in no more than 48 hours. After several days that i did not received from them any email to document the purchase (which I usually get right away from my experience from buying in many websites) I contacted their customer service department and after a few days I received the following laconic message :"" Dear customer ,Rest assured that we do our best to deliver our customers quickly.You will receive a tracking number as soon as the package is sent.Best regards,Customer service 1001modelkits""Since the message said nothing about delivery time, estimated shipment or reason for the delay (all products were marked as available and in stock ) I tried to contact again to their customer service department with email's and direct messages to their online services but until now I did not get any response or any replay .this looks like just a scam to rub you out of your money!

Snelle levering, enorme selectie: Niet alleen is de selectie van modelbouwbedrijven briljant, het aantal is ook enorm - een extreem goed gevulde winkel. Iedereen vindt hier iets voor elk budget.

Good prices, single delivery of different class of product.AAA :These folks know what they are doing, and do it very well.

Top Qualität:Super Service, gut und übersichtlich.

Takes too long on delivery:Supposed to be delivered from the States and found out that was shipped in France. Took 15 days, cost 1.5 € but i was charged $4.Besides that, I'm happy with the product.

parcel arrived in perfect condition:my order arrived in perfect condition , I had ordered Decals and they were sent in a bubble wrap pachage. well done, no dints at all.

Problem with packaging:You must to pay attencion to prepare shipment.My decals wasn't respectively protected. Shipment arrived to me damged.If you send delicate merchandise, please take it in safe packaging (for example cardboard)

alles past.:levering en goederen in orde.

Good model kits at good prices!:My purchased model kits arrived in excellent condition. The prices were, I felt, competitive. I wouldn't call the delivery speedy. But that's because of the distance they have to travel (from Europe). Then, too, the weather at this season slows delivery somewhat. If you are willing to wait a little you'll get the kits you want in fine condition and you'll get them at competitive prices. That's a bargain!

Goede communicatie: zelfs als er een probleem is, lost de klantenservice het op en voel je je niet in de steek gelaten

Levering van een volledig defect product - bestelnr. 32735:Inhoud van een e-mail die ik op 29 januari 2014 naar kontakt@1001modellbau heb gestuurd, maar die nog niet is beantwoord:Geachte heer of mevrouw,Ongeveer een uur geleden werd de Italeri C47 Skytrain 1:72 modelbouwdoos die ik bij u had besteld door DHL geleverd, helaas in een erbarmelijke staat. Er moet een vrachtwagen overheen zijn gereden (zie bijgevoegde foto's!) Je kunt geen model meer bouwen van deze kit! aangezien ik vooraf heb betaald via paypal inclusief de transportkosten, verwacht ik een levering in goede staat. wat nu? ik verwacht direct een antwoordmail van u. met (nog) vriendelijke groetWalter Schmölling Ik hoop hier nu een reactie te ontvangen!

Alles is in orde: vliegtuigmodel, verpakking en pakje ruiken erg sterk naar nicotine, wat erg smerig is.Verder is alles geweldig.

alles ging goed:er waren vertragingen in de levering maar deze werden ongevraagd gecommuniceerd zodat je als klant het gevoel hebt dat je correct wordt behandeld- nogmaals bedankt!

Op tijd geleverd, maar niet zo goed verpakt: Over het algemeen ging alles goed. Een delicaat geëtst onderdeel was een beetje verbogen. Het had iets zorgvuldiger en steviger verpakt kunnen worden. Maar het is geen probleem. Ik zou graag weer bij jullie bestellen.

NOTHING BUT LIARS AND THIEVES:Placed my order for two items that were stated as in stock with a delivery in 10 days from their US store. After I finished with the PayPal payment I was sent a conformation email that stated the items were overseas and to expect 15 business days for delivery. The items would be sent to their US location and then mailed out from there. They stated that the process to arrive at their facility would take 7-9 days. Already being frustrated with being lied to I emailed the company on day 10 to find out the status of the order. Their response was ""It appears that two of the products you have ordered is unavailable and unfortunately we do not know when it will be again. Following your request, we will refund USD 48,49 on your credit card or Paypal account.""At no point did I ask for a refund nor was there ever a refund! I ended up having to open a Paypal dispute that was escalated to a claim which I was awarded the money. DO NOT BUY FROM THIS ONLINE RETAILER-THEY ARE NOTHING BUT LIARS AND THIEVES!

Hier klopt echt alles!:Elk modelbouwershart zal glimlachen. Of het nu gaat om vliegtuigen, schepen of tanks - hier is voor elke modelbouwer iets te vinden en dat tegen betaalbare prijzen.

Good company with so many kits to chose from:I received the order and I am happy with thatI look forward to this company

great service from the other side of the world!:Great customer service! Better service than some shops in general here in NZ.

great!!!:Excellente transaction, trés bon délais, bien emballé, objet conforme en tout point, belle version. I'm so happy. Best regards!

Description Yncomplete, No Pictures, Not What I Wanted!:'nuff said above.

very prompt service. good communication:Very easy and quick to do business with. Very good at keeping the customer informed about status of the order.

Sloooooow!:I've ordered from 1001 Model Kits in the past and everything about the experience was outstanding. This time however, has been so so. I placed my order at the same time as I placed an order from another online hobby shop. I received an auto-email telling me that my order had been processed and I would receive my order in 6 - 8 days. 10 days later I received another auto-email stating that my order had shipped and I would receive it soon. That was 11 days ago.It has been 3 weeks since ordering and still no sign of my product. I received my order from the other hobby shop 2 weeks ago.

What a great service.:the goods were as discribed and arrived as prodicted, what a great services.

Mijn bestelling bij 1001 Modelbau:Deze bestelling werd snel en zonder problemen uitgevoerd.De kwaliteit van de goederen is perfect.Ik zal opnieuw kopen bij 1001 Modelbau

Bedankt voor de levering, hoewel ik dacht dat deze iets sneller zou zijn!:En nog een opmerking, ik verwachtte een ander model.Ik verwachtte kruiser Peter ???????.maar ontving de kruiser Kirov, ik laat het, voor zijn collectie, maar in de toekomst hoop ik dat je de juiste bestelling krijgt.Nogmaals bedankt.

One of the best..:As an experienced modeller i must admit that your store is very close to perfection.Like a google search,just ask and you find what you wish especially for my Aires spare parts and improvements.Its my 2nd time i order and i will order again.

Zeer goed product, zeer goede en snelle verzending, graag weer!:Ik bestelde wat decal sheets en accessoires (pitotbuis en instapladder voor een F-104). Binnen zeer korte tijd lagen de onderdelen op mijn bureau - het kan niet beter en de prijzen zijn ook OK!

Probleemloze en betrouwbare verwerking:zeer tevreden met de levering en het product

Uitstekende winkel, snelle verzending, assortiment is ongeëvenaard - een beetje duur:Fantastisch assortiment - je kunt echt alles vinden! Helaas zijn de prijzen iets duurder dan in andere online winkels. Maar deze winkel heeft ook producten die elders niet verkrijgbaar zijn. De verzending is heel snel. Zeer goed!

Fast service, good quality model kit:The rare model kit I ordered was shipped quickly and was of good quality.

Ik ben erg tevreden: ik zal zeker weer bestellen.

1001 Modellbau-een postorderbedrijf met geweldige modellen:Alles verliep soepel en dankzij de betalingsmogelijkheid met PayPal volledig veilig.Levering snel en in goede veilige verpakking.1001 Modellbau is een eerste adres voor een ander model zoeken.....

odd pricing:The items I purchased were fine, but other things I would be interested in were grossly inflated and I had to find them elsewhere.

Alles is prima, graag gedaan: snelle levering, artikel zoals beschreven.

Overall I'm happy with the service.:A mistake was made on my order and correct promptly. Overall I'm happy how the situation was handled.

Great selection and service!:Great to know that there is a place to find plastic model kits