Klantenbeoordelingen van 1001puzzles

Ik was dagen op zoek naar Germania decals totdat ik gelukkig 1001 Modellbau vond op het internet. Decals geweldig, prijs ok, levering ok. Ik kan dit bedrijf aanbevelen. Groeten Hermann

Great Selection, slow shipping:I was looking for a very specific kit, a Heinkel He-111 H-3 for a Battle of Britain diorama. They not only had a great kit from Revell that had 4 models for the price of one, but also undercut the competition by $60! I had to wait two weeks for it, but I plan on purchasing the kit a few times over from them!

1001 Modelkits delivers on Nautilus Models Project Mercury display stand!:1001 Modelkits was very affordable, speedy and professional throughout in their sale and delivery of the Nautilus Models NAU-6201L wooden display stand for the 1/12 scale MRC/Atomic City Project Mercury Spacecraft model. Ordering, follow-up notifications, and delivery were all very smooth and flawless! Would highly recommend!!!

Het werkte echt goed en ik ben helemaal tevreden - ook met het figuur - vanaf het moment dat ik bestelde tot het moment dat het aankwam, waren er geen problemen en de communicatie met de expediteur was goed, ze bleven de status controleren. Ik ben helemaal tevreden. Nogmaals graag gedaan! Pommi

Thumbs up!:Selection, prices and speed were great!

Slechte service:Ik zal niet meer bij deze shop bestellen.Besteld op 5.3.2015 in behandeling sinds 6.3.2015 sindsdien niets meer.Je schrijft de support aan en krijgt geen antwoord.Ik heb nog nooit zoiets ergs meegemaakt.Ik kan deze shop alleen maar afraden.

Product goed maar helaas defect geleverd:Het verjaardagscadeau werd op tijd geleverd, hartelijk dank. Helaas defect! De boerderijen kunnen niet worden bevestigd. (((Elke vorm van contact via telefoon of e-mail is gewoon mislukt en dat maakt me ongelukkig. Daarom, als u kunt initiëren, neem dan zo snel mogelijk contact met mij op.

Got what I ordered.:Everything was fine when I got it. no complaints at all.

Good service:My order arrived two weeks after I placed the order. The web site was easy to use and their selection can't be beat

good but not great:a litty slow to deliver

A model supplier:I was on pins and needles anticipating my order delivery of one of the rarest and virtually impossible kits to obtain in the US. 1001 fulfilled my every expectation by delivering just the very item I was obsessing on getting. Especially at the fair and reasonable price offered compared to other sources world-wide. It is the very first time using 1001. but I give them a FIVE STAR rating.

Good Shopping:The inventory of 1001 Modelkits is perhaps the best around. When I need to find something, they have it. The only part I do not care for is having them ship it to arkansas and then on to me. Direct shipping would seem to be a better alternative.

Giant Aeromaster:Just got the Giant Aeromaster ARF kit from 1001 Modelkits. The kit was in great shape and was delivered within the time frame they specified even though It was shipped from France. I would buy from this company again.

Levering was OK: De kleuren die ik bestelde kwamen snel en voor een goede prijs aan.

Alles OK:Alles was prima.blij opnieuw.

Snelle levering:De bestelde stickers arriveerden snel en met redelijke verzendkosten.

Good service:Emails kept me informed of order process, model arrived with no problems.

My new ""go-to"" online vendor.:I have placed a couple of orders on rare models that are difficult to find here in the USA and 1001 Modelkits never disappoints. They provide email confirmation of my orders, when they process, and when my order ships. They also are fast to respond to any inquiry, so their customer service is top notch. If you're looking for that hard-to-find model or kit, they will likely have it at a competitive price. I'm so glad they are out there and I will be returning again as a satisfied customer. Cheers.

Goederen 1A, levering catastrofaal:De goederen waren compleet en in uitstekende staat, de levering door de pakketdienst was helaas catastrofaal. We ontvingen ons pakket pas na herhaalde verzoeken en veel telefoontjes... :-(

B17 eduard Engines:great price quick delivery fab service

Order lead time:I feel more paint items should be kept in your inventory in the USA. The delivery time of two weeks because they have to come from your European warehouse does not lend to good customer service.

Do not purchase from under any circumstances.:I ordered the Tamiya 1:35-35065 German Panther Tank on 1/10/15. My card was charged and an email sent to me on 1/11/15 that I should allow 12 - 15 business days altogether. It is now 1/31/15 which means that 15 business days has expired. My purchase is still ""order being processed"". The email sent also said that they did not have any of the item in stock, despite the website saying that there was several (as it does now). Furthermore, the PRICE HAS DROPPED SIGNIFICANTLY while my order has been sitting in processing. The amount charged to me was 36.99USD and the current cost of the kit is now 24.99 and is on sale for 23.74. I have messaged the company about having my order cancelled, or the item shipped and the difference in cost refunded to me but have not received a reply. At this time I believe that I will not receive a refund nor my purchased goods and that 44.99 (model, tax and shipping costs) has been stolen from me. Do not purchase from.

Two orders both cancelled and had to email them to find out!!:I placed two orders both were cancelled, I was not notified of the cancellation or the reason for either.When i contacted 1001 modelkits I was told one was cancelled due to a pricing mistake clearly going against there own terms of use the other I was told was due to being out of stock of the item but as soon as my order was cancelled the items were listed in stock and a co-worker purchased the items at which point the item was listed as out of stock.I had a feeling they had a pricing error and had intention of ordering other items if things went smoothly with these orders. If they had at least contacted me to notify me of the issue or told me that the orders were being cancelled i wouldn't be as upset but the fact i had to email to try to figure out why my orders had been processing for weeks is rather absurd. Now i will never order from them again and will not recommend them to anyone.

Bestelling er na 8 dagen nog steeds niet!:Ondanks betaling en melding dat de bestelling op de dag van de bestelling werd verzonden, is er nog steeds niet geleverd. Volkomen onaanvaardbaar! Nooit meer!

Belabberd zakelijk gedrag:Goederen werden bevestigd als op voorraad, betaald - dan mail : maar niet op voorraad.Kroon op het geheel : Geen terugbetaling van de betaling, maar een tegoedbon werd aangeboden.Hierop kan ik alleen maar zeggen :Absoluut belabberd zakelijk gedrag.

Maskol:Received materials rapidly. Will try to order more products later.

Horrible experience:This was a HORRIBLE experience. I ordered a book December 31, 2014. My order was processed immediately. I got the book today January 24, 2015. Almost a month later. Supposedly the book was coming from a depot in Europe and had some additional information required by Customs. That is BOGUS. If you don't have the book in stock for immediate delivery, say so. From now on, will use (external reference) in England. Never had problems with them. Will NEVER EVER use this vendor again. Asked for updates on status on the 16th and did not hear back for a week. This was a Horrible experience. Finished the model that I was buying the book as a reference for the day before the book arrived as I had pretty much given up on getting the book. Will never use this company again.

model paints:Of the 6 paints that I ordered one was wrong. Delivery took long time but it may have been fault of USPS. Send email with complaint (there is no phone number available). Took 3 days to respond but got credit without any questions. Had to pay some extra for shipping but only pennies. Delivery of replacement was fast and color was the correct one.

Do not waste your time or money:Fast to take your money, but slow to get you your order, I think they ship by sail boat, I placed my order on 1/10 and it is now 2/11 and I have still not gotten my order. This is the most I ever paid for shipping, and the longest I have ever waited. It seems that this problem is a common concern with US customers, Their response to e-mails seem to be the same for every customer, it was interesting that an early reply was ""crossing the Atlantic"" followed two weeks later by ""sent back by French customs"" I would not suggest this company to anyone.

Slowest shipping ever/ No shipping:I placed my order on 12/19/14. It is now 1/10/15 and nothing. I sent a email checking on the status and I got the it's crossing the Atlantic response. Must be on a rowboat. They have a excellent selection but getting them seems to be an issue. I ordered items from another company in Poland on 12/26/14 and those items arrived on 1/5/15. I do not like leaving negative reviews.Update: It is now 1/15/15 order still being 'processed'. Thanks for offering free shipping on my next order. But seeing that I am out $183.97 so far on this one I do not think there will be a next order. Sorry.1/22/15 order still being 'processed'. 34 days now and counting.1/26/15 Paypal refunded my payment. These guys did not even respond to Paypal's investigation.Ordered same items elsewhere on 1/26/15 and they arrived today 1/30/15. Amazing 38 days with 1001 Modelkits and they where still processing. Not a very good way to run a business...just saying. But what does one person matter to these guys.

AWACS Pin:Excellent workmanship....my husband was thrilled with his AWACS pin.

Not impressed! Wrong size, wrong materials and unwrapped and they took almost 2 weeks to arrive.:Category : Diecast models Fiat 500 Blue 500C Pink x 2 1:43I ordered the advertised diecast models which were supposed to be a Fiat 500 in Blue and a 500C in Pink in 1:43 scale.What I received was 2 number Fiat 500's in Blue and 2 number 500C's in Pink in 1:87 scale in plastic. I also paid an extra £1.70 for gift wrapping, which was a paper bag!The quality of the products are excellent but they are not what I wanted or ordered! Wrong size, wrong materials and unwrapped, also they took almost 2 weeks to arrive.Additionally, when I checked my order on the website after they arrived, it had changed to what they delivered but the scale is still listed as 1:43. In summary they state that this product is no longer available - Which product is no longer available, the 1:43 Scale Die Cast Models or 1:87 Plastic Models?Luckily, my daughter, for which they were a Christmas present is happy with them.

Absolutely awful:It is now 1st Jan 15 and still waiting for delivery of my sons Christmas present which was ordered on 14th December. No one to speak to. Most of the telephone numbers don't even seem to exist!!!!!!!!!!!!! If there is a person at 1001 Modelkits maybe they could contact me re order no 49881 (UK) and then I could post a slightly different review.

I'm a delighted customer!:Excellent selection of models and rapid delivery. Easy to order process. Will definitely be a return customer!

So far so good.....ll:Couriered to UK from France by DHL during Christmas week, arrived before most of our UK parcels which were ordered much earlier! This would be 5 stars, except for the fact that this expensive, sophisticated wooden sailing ship model kit was open and had been repackaged somewhere along the line. There is no way to tell if anything is missing due to the complexity of the model (Amati HMS Surprise from the Aubrey/Maturin novels).

Heel goed:Heel goed, dank je.

WORST COMPANY EVER:Very quick to take your money nothing in stock, slow postage, customer service nil, dont waste your time go to a real supplier

Unsatisfactory response to damaged goods report.:I ordered a Great Planes Giant Big Stik model aircraft which arrived with some damage to the rear of the fuselage. I reported the damage with photographs of both model and packaging and asked 1001model kits for their comments.Having paid over £300 for the model which was to be a special Christmas present (which I had noted on my order) I imagined they would at least have offered to reduce the price as I had received damaged goods.Their reply follows:Dear Sir,I am deeply sorry for the damage.Unfortunately we are located in France and have no solution for repairs in the UK. I suggest that you repair it yourself, this should not be too complicated.Best regards,--Customer serviceUK buyers beware.

Great Experience:I ordered a model the week before Christmas, not sure it would arrive on time. It came sooner than expected and in good shape.

Terrible experience with no response:It's now 1/16 -It has now been a month since I placed my order and I have nothing to show for it except a $106 charge to my credit card. Based upon the last response I received from your company, I expected at least a partial shipment. Again, I have not received anything. I have not received my order, tracking number or any follow-up response. This has been the worst on-line experince.I placed my order on 12/12 for Christmas. The website indicated it was ""in stock"" and would be here in time. Credit card was charged $106 immediately. That is the only thing they have gotten correct. Now MORE THAN A MONTH LATER and I do not have my order and have not heard from a representative of 1001modelkits...but they still have my money. Respectfully I have asked for them to cancel my order and post a credit but still no response.Placed an order on 12/12 for Christmas. It is now 1/5 and I still have not received my order. In addition I asked for an update and did not receive a response. Customer service is non-existent.Placed an order on 12/12. According to the website the order is still being processed but my credit card was charged immediately. I have now emailed on two occasions with no response. Prior to oreddering, the website said it would be available for Christmas...not likley.