Klantenbeoordelingen van 1001puzzles

Took over 2 weeks to arrive:Took over 2 weeks to arrive. Could have been shipping. But pleased with the product.

Goederen kunnen niet geleverd worden ondanks directe betaling: doet alsof ze goederen hebben, je betaalt en dan krijg je de melding dat het niet geleverd kan worden en aan het goede eind is nog een aardig eind, dat het dan zo was dat ik op de pagina keek en moest constateren dat het artikel dat ik besteld had, nog steeds leverbaar zou zijn en over 2-4 weken geleverd kan worden. dus één keer en nooit meer. oh ja aan het eind werd nog gezegd dat ik iets mag bestellen met dezelfde waarde en of een tegoedbon krijg voor een volgende aankoop. Totaal slecht gedrag naar klanten toe. Ik kan het alleen maar afraden om daar te bestellen

Great service!:

Ongecompliceerde bestelling en snelle...:Ongecompliceerde bestelling en snelle verzending. Graag weer.

Confirmed with credit card they have my…:Confirmed with credit card they have my money butNo email acknowledgement of order No contact with ship date,Phone number doesn't worktried several times to use the ""contact us"" page and keep getting ""An error occurred while sending the message, please try again. ""WTH

Great price and on time delivery:Great price and on time delivery , that all they said they'd do and they did it well.

Vlekkeloze afhandeling - très bon!:De verzending duurde iets langer (waarschijnlijk door Corona), maar werkte perfect. De transportverpakking was goed, de kit is zoals beschreven, dus een duidelijke aanbeveling voor deze gespecialiseerde modelbouwwinkel.

Wish I had found this site years ago:Wish I had found this site years ago, great deals and price. First class

Great New Ray 1/32 models:Excellent items, very fast shipping, excellent service.

Puzzel nooit geleverd:Ik heb puzzel besteld, die wordt niet afgeleverd omdat het postcode niet helemaal correct was bij het afleveradres. Heb dat direct gemeld bij 1001 met de vraag of ze het naar het juiste afleveradres met het juiste postcode kunnen sturen. Ik heb nooit iets teruggehoord, maar krijg wel continu mailtjes om ze te beoordelen. Ben wel mijn geld kwijt en heb nog steeds geen puzzel

Duurde wat lang voor het artikel bij…:Duurde wat lang voor het artikel bij ons was, voor de rest alles ok

Snelle en correcte levering:Snelle en correcte levering. Alles piekfijn in orde.

Overpriced:Veel te duur met de prijzen van de goederen. Pure afzetterij

A birthday present extremely well…:A birthday present extremely well wrapped as a gift.

Amazing service despite these difficult…:Amazing service despite these difficult times. Thank you.

Het nummer dat Modellbau 1001 mij gaf...:Het nummer dat Modellbau 1001 mij gaf kost geld.Voor mij 20 euro.Aan de telefoon werd mij verlegen verteld dat het nummer zogenaamd gratis was.

Everything arrived fine and undamaged:Everything arrived fine and undamaged. Now to build !

Item arrived very promptly from France:Item arrived very promptly from France. Well wrapped.

defect:levertijd op 15.5.-besteld op4.6.2020 geleverd is 3 weken telefonisch niet bereikbaar zelfs per mail geen antwoord geen gebruiksaanwijzing

Ondanks corona:Ondanks corona, best wel snelle levering volgens de aangegeven tijd.

Bedankt voor de puzzel:

fijne zaak.een van de weinige die mijn…:fijne zaak.een van de weinige die mijn merk lijm konden leveren

Fast an good service.:

Happy bunny:Building Models has been a lifelong hobby, now there very few high street shops where you can go and browse so to have online shopping in these lockdown times is a life saver. My experience with 1001 models has been first class. Hope to have a long relationship

Quick delivery and response to email…:Quick delivery and response to email during lockdown.

Package arrived:Package arrived, but they didn’t say which courier the tracking number was for so had no idea when it was arriving. Overall arrival time was as originally stated however so all fine in the end

Arrived on time:

na meerdere keren bellen geen gehoor:

Good service in spite of the covid 19…:Good service in spite of the covid 19 problems.

I do not know what happened but after…:I do not know what happened but after reading all the negative reviews, I was full of concerns about my order. completely unnecessarily! everything that I ordered came to me in 4 days from France to the UK and customer service responded to my email very quickly. Only one note to those replying to the email - please write in the language the client writes to you. not everyone knows French. I will definitely buy again.

Good price:Good price, accurate delivery date.

Good shop:Good shop, but things just take a little too long time.

Top service:Relatief lange levertijd. Maar dit kon ook aan covid19 te wijten zijn

Scammer!!! Scammer!!!!! Scammer!!!!!!!!!!!!!!!!!!!!!:Scam! Scame!! Scame!!! Paid over £100 on 5 May until 5 Jun still no item, I paid item was in stock them got a Voucher 37.98 Euro in Euro for tiem no in stock!!!! but i paid In £37.98 English pound!!!!!! They DID NOT DO REFUND MONEY!!!!!!!!! I thought was a UK company 1001models.co.uk and has it UK Customer phone Number so i placed order!!!! called Phone line but been cut off!!!!!!! i need refund back to my card NO Voucher!!!!! Totally a scammer company!!!!! Still no items!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Erg trage levering...:Prima producten maar erg trage levering. Op de site staat dat de eco levering 6 tot 11 werkdagen duurt. Nu krijg ik een mail dat dit 4 tot 6 WEKEN kan duren. Wordt dit met de fiets gebracht ofso?

Terrible aftercare service:Terrible aftercare service, I placed an order for an expensive model kit that arrived damaged, fair enough shipping is not their fault, however the box had been previously opened and repacked wrong, All three of there contact numbers do not work, sent multiple emails and when I finally got a reply they offered a 10% credit note, which won’t even cover the cost to repair or cover up the damage, since that email to which I replied to they have had no further contact with me nor given me the credit note.Unfortunate as the price was decent, and looking at other reviews I’m not the only one.

Ordered a body:Ordered a body, wrong one was sent at first but customer support was fantastic, got another one sent and rectified the problem in a reasonable amount of time. Shipping was fast to Canada even with covid 19. Will order again 5*****!!

Terrible experience..:Terrible experience... the scaletrix came with a french plug (I ordered from a British website, I.e. a .co.uk and had it delivered to an English address so it should’ve come with an English plug). There are no phone numbers that actually work !!! And i have looked all over the internet for contact phone numbers. I had to spend £25 to return the scaletrix as it’s broken (and I had to buy a french to Uk plug adapter). When I do get a reply to my questions (sent via the website) my question is rarely answered correctly!!! And I am still chasing them up for my refund and also for them to reimburse me for the postage for me to return the broken scaletrix set!!!Terrible company

Great kit:Impressed with the quality of this Trumpeter A6M2 kit, first one I’ve had from this manufacturer. Delivery a bit slower than expected but there is a pandemic on...

Ordered four kits on 13th May,delivered…:Ordered four kits on 13th May,delivered 3rd June Excellent service.