Klantenbeoordelingen van 1001puzzles

Great service:Good selection and great service. Quick shipping.

Bedankt voor de levering alles is in orde:Na wat aanvankelijke verwarring van mijn kant is alles goed gegaan. Ik had misschien graag een geschatte leverdatum gehad, dan had ik alles goed kunnen plannen, maar ik denk dat ik nu weer een bestelling van mij heb en ik weet nu dat alles in orde is en dat ik gewoon geduld moet hebben, bedankt.

Zeer goede service: Het was mijn eerste bestelling bij 1001modellbau. Ik heb nog nooit in het buitenland besteld en dus ook nog nooit de aankoop gedaan. Het duurde iets langer, ongeveer 14 dagen, maar dat was voor mij niet zo belangrijk. Over het algemeen is de winkel wat duurder voor sommige artikelen, maar je kunt er ook exotische kits vinden.

Poor, Slow Service, Incomplete Order:Many item not in-stock despite web order saying they were in stock ready to ship. For items not in stock, I was issued a ""credit memo"" to be used on next order without my permission. I can't imagine ever ordering again so I am now fighting for a refund. This was the poorest experience I have had ordering on the internet in 15 years.

Alles is zeer goed verlopen:Super selectie.vrij snelle verzending.goede communicatie met de klant over de voortgang van de bestelling.betaling is ook mogelijk met Pay Pal.al met al ben ik zeer tevreden.

Snel en betrouwbaar:1001modellbau heeft een zeer interessant assortiment met zeldzame fabrikanten van kleine series. Het is de moeite waard om een kijkje te nemen!

Alles perfect: topcijfers, snelle en snelle levering.

Absolute ramp: ze doen alsof ze een bedrijf in Duitsland zijn. Hotline alleen in het Frans. Extreem lange levertijden of goederen komen helemaal niet aan. Verzoek om terugbetaling van de aankoopprijs wordt genegeerd.

I have been disapointed so far because I received the wrong order and have had no response from customer service to date..:The processing of my order seemed to be OK. I received timely updates regarding when the products would be received for shipping. I also received a notice when the order was being shipped. I received a shipment in 2 to 3 days as was stated. However, I received the incorrect shipment. My order #14439 was not what I received. I received order #14539 which is not mine.I have sent 2 e-mails to customer service ([email protected]) and have had no response yet. The Website states that Customer Service is important to them. I have seen no evidence to date. A customer service telephone number for English speaking customers would be helpful. I am awaiting a response regarding what to do with the incorrect shipment I received and what is the status of my order for which payment was accepted.

YOU ARE A RIP OFF COMPANY:I ORDERED A HELICOPTER FOR MY GRANDSON THAT COST ME 29.99 AND I RECEIVED THREE LITTLE PLANES THAT I COULD OF BOUGHT AT THE DOLLAR STORE FOR ONE DOLLAR. WHEN I CALLED TO TALK TO CUSTOMER SERVICE, THE CUSTOMER SERVICE REP ONLY SPOKE IN FRENCH AND DID NOT UNDERSTAND ENGLISH, THEN SHE HUNG UP ON ME. I WILL NEVER BUY FROM YOUR SITE EVER AGAIN.

Eerste klas:Prettig contact, goed proces

8 weeks from purchase to delivery:My credit card was charged 29Dec12, and my order arrived 10Feb13. 1001modelkits claimed a delay in their supply chain, but all I ordered was 15 1oz Tamiya paint jars. I will never order from them again.

Thank you:good job ,got the products I expected in a timely and professional manner. I will buy from you again.

A reliable on-line business that stocks items unobtainable anywhere else.:This was my first purchase from 1001 Modelkits, and it was an entirely positive experience. I was searching for an out of production aircraft model, and this company was one of two places world-wide that indicated it was available. I ordered the item from both places. 1001 Modelkits kept in regular communication with me, indicating when the item would be shipped and when it was shipped. It arrived in perfect shape within a reasonable period of time. The other seller has not communicated with me, and I still have not received the item. Based on this experience, I hope I have the occasion to do business with 1001 Modelkits in the future.

Het artikel was geweldig!!!:Ik gaf 5 sterren omdat de figuren gewoon geweldig waren.Nog één suggestie, misschien kun je een catalogus toevoegen.

Snelle levering en snelle verwerking: De transactie werd snel en zonder problemen of beperkingen verwerkt.

Decals in perfecte staat en eerlijke prijzen:Decals in perfecte staat.Snelle en probleemloze verwerking.Snelle levering en goede verpakking.

Enorme selectie, snelle verzending!:Enorme selectie, zelfs de meest obscure decals (Ventura NZAF Dauntless - ik kon ze nergens anders in Duitsland krijgen), eenvoudige verwerking, snelle verzending - alles is geweldig!

Reliable service:I have ordered from 1001 many times and am pleased with their service. Accurate inventory, order status updates, and the models come when they say they will. I could not say the same for other trans Atlantic model companies I have ordered from.

Had excellent purchase from 1001 and would recommend highly to others.:1001 was the only merchant who had the item I was looking for, so I bought when I could. Item was sent Priority mail- well packed and much appreciated !!

Good company,great stock,everything sent in a timely manner and recommend store.:Very good,great stock.

The order was filled in a very timely manner:Very impressed with your selection on what I assumed would be a rare item Hope to do business again soon

Item was delivered well after it was promised and horrible customer service:I ordered a model to be delivered for the holidays, and it ended up being delivered a couple of weeks late. Attempted to contact the seller several times without response. Do not recommend.

Unreliable and Unavailable:1001models is a horrible company that does not return e-mails or voice mails for weeks. They listed a model on their site with no mention that it was unavailable, then they e-mailed me it would ship in a few days, when in truth it was actually out of stock. After numerous e-mails and voice mails I finally got a note stating it was out of stock. This company is horrible do not do business with them. Oh and after I canceled this model order not once but twice they still shipped it 2 weeks later.

I won't do business with them again!:I made an online purchase. I was under the impression it was being shipped from overseas. I was charged excessive shipping fees (more than the item cost). It was shipped from within the states. It arrived broken. I emailed them with my concerns and asked for a reply. Never received a reply!

Super prijs voor zeer gedetailleerde motoren!:Super prijs voor zeer gedetailleerde motoren, er zijn vier verschillende modellen in verschillende kleuren. Verbazingwekkend wat werkt zo alles op dit formaat (1:43), wielen kunnen draaien, stuur beweegbaar, deels hoofdstandaard / zijstandaard beweegbaar.De levertijd was zoals gedreigd maar erg lang, O.K. stond in de offerte dus.

Buy with confidence:Great seller to deal with.Item very well packaged and arrived within a reasonable time.Will definitley recommend and would use again.

Excellent:Quick order processing, dispatch and delivery

Perfect!:Excellent service, quick delivery!

Extreem lange levertijd bij 1001modellbau:Goederen besteld en betaald op 20.12.2012,Verzendbevestiging per post op 31.12.2012Pakket ontvangen op 09.01.2013

Decals,- Super kwaliteit !:Decals in kwaliteit en presentatie perfect !

Ongecompliceerde handel: ik heb hier bij 1001 Modell zonder problemen gekregen wat ik zocht, SUPER, zelfs kwade kruizen zonder censuur waren geen probleem.

Fast handling, always informed of every step, so be it.:good, good, good, good, very very good :)

Alles was geweldig:Snelle levering ondanks feestdagenIk zal hier zeker blijven bestellen!

De kerstman was laat en maakte de oude man verdrietig:Ik bestelde het model ""Halberstadt"" op 12 december en kreeg een bevestiging dat het binnen 6 tot 9 dagen geleverd zou worden. Alle bestellingen geplaatst voor 14 december zouden hun bestemming voor Kerstmis moeten bereiken. De verwachte zending kwam echter pas op 28 december aan. We waren toen al terug van ons kerstbezoek aan onze opa, die erg enthousiast was over het modelvliegtuigje met de naam van zijn woonplaats. Nu moet ik het cadeau opsturen, dus het zal met nog meer vertraging aankomen en hij zal hulp nodig hebben om het op te halen bij het postkantoor. Ik zal geen cadeauaanvragen meer aan dit postorderbedrijf toevertrouwen.

incredible selection of rare ww2 warbirds!:Although pricing is outrageous on some kits,the selection is worth it in some instances. Will definitely be shopping with you again.n

just plain excellent service:I'm very glad for the opportunity to tell you about these guys. They filled my order and shipped quickly that's great. But lots of hobby outlets will do that. Their difference was that they actually had the items they listed. 1001 had 3 items I had been after for a long time. At least three other sellers ""listed"" those kits only to tell me (after the fact) that they were not only OOP (which I knew) but OOS (which I didn't know until I opened their package). Yes, that's right: from at least 2 of them I was not told they were OOS three of my items, until those things failed to appear on the shipping invoice, in principal: if I can't get what i'm looking for from ""Seller A, B or C"" they should have been courteous enough to say ""we're OOS this item and don't know if it can be restocked. We should have left them out of the catalog."". O.K.! That's a good answer! Now I can try to get those kits from ""Seller D"", or off Ebay....whichever. 1001 had everything they said they had I got everything I ordered. Seems like a small thing, but it's important.There is no doubt that I will be buying from 1001 model kits again, in the near future.Cheers!JCG

Great decals Fast service Thanks:The decals are great in color and shape. Fast service and was up-dated as time went by THANKS FOR EVERYTHING Bill Deuell

No Problems:No issues except the shipping was a bit delayed. However it still came 1 day before the holiday.

Great slection of kits and decals:Great selection of foreign decals that I was looking for. I liked the way your site was organized and found what I was looking for quickly.