Klantenbeoordelingen van 1001puzzles

Zeer goed verpakt en op tijd geleverd...:Zeer goed verpakt en op tijd geleverd, alles is in orde

This the second e I have used this shop…:This the second e I have used this shop and once again I have nothing but admiration for this shop great service can’t complain would recommend them

Super goede online winkel:Super goede online winkel, snelle levering en goede afwikkeling. Chapeau

Tank transport:Excellent build but would recommend an adult, too many small parts for a junior and a bit on the expensive side

Vlotte en correcte levering.:Vlotte en correcte levering. Prima service na een foutgelopen bestelling (geheel mijn eigen fout). Bedankt!

Great models kits from a great company.:

Fantastic service,:Fantastic service, excellent products and quick delivery.

Snelle levering goede kwaliteit:Snelle levering goede kwaliteit. Graag weer

good price good delivery:

Alles is super:

Alles super:Alles super en snel.

Great people to deal with.:

Great customer service!:

I bought 4 titles of the Warhammer…:I bought 4 titles of the Warhammer Chronicles, they had to come from different stores so it took some time. But it was worth the wait, once they were shipped, they arrived within 2-3 days. I can recommend 1001hobbys and i will certainly visit this store again.

Great communication on product & quick…:Great communication on product & quick postage from overseas.

I live in Hawaii and was impressed at…:I live in Hawaii and was impressed at how quickly and efficiently my product came. All the way from France!! Product was wrapped well and arrived in perfect condition.

Really nice company to deal with:Really nice company to deal with. I have ordered items from them several times and they are always easy to deal with and keep you informed on the item shipment and arrival time. Highly recommended.

Tot nu toe niks geleverd en totaal niet bereikbaar:Op 5 september heb ik een bestelling geplaatst en betaald. Vandaag, 21 september, heb ik nog steeds niets binnen. Op mails wordt niet gereageerd en de telefoon wordt niet opgenomen.Ik heb ze een keer telefonisch te pakken gekregen. Toen meldden ze dat ze nog wachtten op 1 product en dat mijn bestelling op 17-9 verzonden zou worden. Ik heb nog steeds geen verzendbevestiging gekregen.Blijkbaar reageert het bedrijf wel op reviews hier. Dus, 1001hobbies, kunnen jullie aub uitleggen wat jullie aan het doen zijn??Edit:Op mijn mail van 7-9 hebben jullie gereageerdOp mijn mail van 8-9 hebben jullie niet gereageerdOp mijn mail van 11-9 hebben jullie gereageerd nadat ik heb gebeldOp mijn mail van 18-9 hebben jullie niet gereageerd.Wat betreft jullie telefoonnummer 31 85 80 81 159:Op 7-9 heb ik 4 keer gebeld. Alle 4 keer kreeg ik voicemail.Op 15-9 heb ik gebeld en kreeg ik een Engels sprekende medewerkster aan de lijn.Op 21-9 heb ik 8 keer gebeld. Alle 8 keer kreeg ik voicemail.Jullie bereikbaarheid is dus waardeloos. Ik zie dat de order inmiddels gesplitst is. Ik ben benieuwd wanneer alles geleverd wordt.

Goods arrived in a timely fashion…:Goods arrived in a timely fashion packaged well

Great kit and quick delivery:

Very pleased:Very pleased, fast service and shipping. I am in the USA and very pleased with finding what I wanted and the amount of time it took to arrive.

Goed zo!:Het artikel is erg leuk!

Good service:

Great buyer experience:Great buyer experience. The shipping was fast considering it was shipped from Europe and all products received were as advertised. Will buy from them again.

Update,,, received package on October 13 . It took approximately 9 weeks wasn't sure if I would ever see it everything was fine:Have not received package,, three weeks out so far. Cannot get any info as to whom the delivery company is ,, ie,,USPS,FedEx, UPS,, etc etc etc..I do have info that my package has arrived in the US,,???not impressed !

They advertised and shipped the wrong…:They advertised and shipped the wrong item. Then they suggest I pay to return it, then they stop responding to email. I will not pay to ship and then pay again to return an item that I did not order. Not very good customer service.

Found desired item at 1001 Modelkits:I looked everywhere in the USA for this item. It was either sold-out of no longer in production. My search lead me to 1001 Modelkits in France. They had a Ki44 that was out of production and hard to find anywhere, THEY HAD THAT TOO !! I needed a Eduard interior set for the 1/32nd Hasegawa Ki61, and there it was, Ordered up and in about a week I had it on my doorstep.Thanks to all at 1001 Modelkits for helping me finish my model.Respectfully,Kevin BurkeUSA

We are thankful:We are thankful, for very prompt and careful service in the delivery of our ordered items. The products, we've received have been as catalogued and they have exceeded expectations. The variety of merchandise, available, through this company is quite amazing. We wish them the best in continuing to do so.

A little fucky to start with but…:A little fucky to start with but everything ended up great. Pretty fast shipping to North America. One of the only places with these items in stock.

very satisfied customer.:The order arrive on time and in perfect condition. The product is, as described and is of excellent quality. No complaints and I wouldn't hesitate to place a repeat order in the future.

Het artikel is beschadigd, ik kan het niet terugsturen via mijn klantenaccount, geen van de telefoonnummers werkt en de klantenservice via e-mail krijgt ook geen contact. Ik wil het artikel terugsturen en mijn geld terugkrijgen! Het is geweldig dat er een 30 dagen retourmogelijkheid is - maar je hebt er niets aan als je niemand kunt bereiken via telefoon, e-mail of klantenaccount! Bestel gewoon niets!!! EDIT: Na mijn recensie op dit portaal heb ik nu een e-mail ontvangen en kan ik het artikel terugsturen tegen betaling van de verzendkosten. Zowel het artikel als de verpakking zijn echter beschadigd (ik had foto's bij mijn e-mail gevoegd), wat waarschijnlijk de schuld is van de fabrikant en het verzendbedrijf. Echter, de verkoper en niet de koper is hiervoor aansprakelijk (ondernemersrisico en kopersbescherming), vandaar dat de verkoper de verzendkosten voor zijn rekening moet nemen. En beide telefoonnummers (0308 09 35 7 83 en 49 692 045 79 231) werken niet.

The transaction and delivery was quick…:The transaction and delivery was quick and easy. The product was exactly as advertised. Will definitely recommend to friends and family.

I have not received my order yet:I have not received my order yet. Very slow delivery!!

NOT IMPRESSED!:I've ordered a few things and was kindly given a £5 voucher to use for my next purchase. When I tried to use the voucher it wa refused. NOT IMPRESSED!My last order was accepted and one model was delivered but the second is ""out of stock"". I was not told this until after delivery. NOT IMPRESSED!I have asked for a refund of the out of stock ited. As yet no reply. NOT IMPRESSED!I will not be using 1001 Modelkits again.

Customer service was exceptional:Customer service was exceptional, they kept me informed throughout packaging my order and any problems they encountered. Shipping was expensive but I received my order much earlier than I expected under the current circumstances. Will definitely be buying from 1001Hobbies again!!

Great site, quality product and fast delivery:Had been looking for a good 3d metal puzzle everywhere (that wasnt shipped drom the USA) and only found it here! Fantastic product, a gift for my architect colleagues, and arrived really quickly despite covid delays. Highly recommend.

I would have given them no stars if I…:I would have given them no stars if I could, bought a model from them which I received back in July with missing parts, which I still have not received. I’ve asked for a refund which they agreed On the 5th September and would be done at the beginning of the week, I’m still waiting on this, they have ignored my last two emails For a update on the refund. Still haven’t had a reply not impressed with their customer service, wouldn’t recommend them to anyone.

This model arrived missing a major part…:This model arrived missing a major part looked like the box had been tampered with but I didn’t realize the part was missing until after I started the build. To bad I was hoping to find a good trustworthy overseas supplier. I’ll keep looking.

The model kit arrived safely:The model kit arrived safely, in very good condition and in a timely way.

Excelente:Todo perfecto y rápido, el producto espectacular y la atención excelente, recomiendo la tienda 100 %.