Klantenbeoordelingen van 1001puzzles

Informatie over de levertijd: de in het artikel genoemde levertijd werd met 3 weken overschreden. De reden hiervoor waren leveringsproblemen bij de leverancier, hoewel een bestaande voorraad werd vermeld.Over het geheel genomen geen groot probleem, maar klanten moeten kunnen vertrouwen op de vermelde levertijden voor bestellingen die op korte termijn worden geplaatst. Verder zeer tevreden over de afhandeling en het contact met de klant.

Nooit meer:Ik zal hier nooit meer bestellen ik bestelde op 09.05.16, omdat het artikel niet leverbaar was heb ik een terugbetaling aangevraagd vandaag hebben we het 06.07.16 en mijn geld is tot vandaag nog niet terug overgemaakt hoewel mijn bankgegevens wel beschikbaar zijn.Ik vind dit een brutaliteit eerst wordt men afgeschrikt dan wordt er ineens niet meer gereageerd op verzonden mails.Ik kan iedereen alleen maar aanraden om via paypal te betalen anders heb je alleen maar problemen.

very good:arrivato nei tempi, imballaggio ottimo e prezzo conveniente. grazie

Waiting for order:Ordered part on 5/1/2016 and it is now 5/19/2016 and no word on when the part will be here.

Excellent products but slow delivery.:The products were exactly as described but delivery was rather slow compared with other suppliers.

Great, except...:Though there was a bit of a delay between when I ordered and when my item shipped, once it was on its way, it got from France to California in under 2 days. I didn't like how the shipper (DHL) sent me updates saying a signature MAY be required. Either it is or it isn't, and I made arrangements to be here when delivery was promised, only to have it show up the next day when I was at work, necessitating my having to pick up my package from the post office. Otherwise my item was perfect, securely packed.

snelle levering:zeer tevreden altijd weerlg

Item not received.:

Stressvrije verwerking: Dit maakt online winkelen leuk

Fast Shipping for overseas:Processing time is long but shipping was fast. Made up the time.

Billing error cleared up in jig-time, first class!:My order was shipped 3/29, so has not yet arrived in Canada (which doesn't surprise me) - hence the ""4"" rating. I discovered a price discrepancy between 3/29 and 4/10 and 1001 staff fixed it pronto. Overall impression - very good.

Bestel BRSV5CR5Y:4.4.16 Betaling ontvangen5.4.16 Verwerking van de bestellingDan ??????????????????????????????????13.4.16 nog steeds geen leveringDHL duurt normaal 2-3 dagenWilde het model te bouwen dit jaar !!!!!!

Roco wisselaandrijving defect, geen Duitse website voor klacht:Item werd teruggestuurd naar het afleveradres B2C Europe (België) NVRobert Bosch Str.999D-48268 Greven.

Heel professioneel:...goede prijzen, service, communicatie... maar ietwat lange levertijd als de klant geen tijdsdruk heeft, is hij hier in zeer goede handen...!

Wang: Ik bestelde Revell verf op 24.01.16, op 05.02.16 ontving ik een e-mail dat ze nu worden verzonden, geadverteerd als 7 tot 9 dagen. Op 11.02.16 ontving ik weer een e-mail met een zending tracking, er stond: ""De levertijd is van 5 tot 7 dagen."" In de tussentijd had ik de hoop opgegeven en de kleuren elders gehaald. Toen ze aankwamen, wilde ik gebruik maken van mijn 30 dagen retourrecht. Ik kon geen retourbon vinden, dus pakte ik een pakje in en stuurde het terug naar Frankrijk voor €10 verzendkosten naar het adres dat was opgegeven voor retourzendingen. Ze weigerden het te accepteren en het pakket werd op 14 maart teruggestuurd. Ik heb het geld voor de kleuren afgeschreven, dit is niet de manier om zaken te doen, ik kan iedereen alleen maar aanraden om daar niet te winkelen.

Long wait for decals:Going on 3 weeks and order is a no show!

Still have not received the decal package:Have not received the decal package. You have been good in processing order and keeping me I've what I bought.formed but bottom line is I still dont ha

Scweighofer Verkoopt alleen foto's:Zeer slecht

Satisfied:Everything was in order. All is well

I am very unhappy with delivery time.:I ordered a sheet of decals for an older 1:48 scale B-17 kit on 2/10/16. The kit was 90% complete but the kit decals were too old. On 2/18/16 I sent a message requesting status and saying that if the decal sheet was not in stock I would select a different one. On 2/19/16 I received an email saying it shipped and they would notify me of a tracking number. It is now 3/2/16 and I have not received a tracking number or the decals. This is not acceptable and I will know better in the future not to order from 1001 models.

Alles is prima, alleen een beetje onhandig:Alles is prima, alleen een beetje onhandig.eerst Franstalige e-mails ontvangen, daarna Engelstalige.homepage heeft een revisie nodig.

Cheng ho boat:All good. Directions and pieces. Would prefer a recommended color scheme.

No product, no refund, no contact:Ordered December 2, 2015. Was to be a Christmas gift. Couple days before Christmas I emailed. They said order was still being completed. No sign of order in January 2016. Tried contacting them again by email and phone. No return of phone calls or emails. No refund !!!! Horrible company. Absolutely the worst company I have ever dealt with!!!!!!

Non-existant customer service.:I placed an order for an item in error and tried to contact 1001 Modelkits. I phoned them four times and never got an answer. I sent two emails via the site's online message app requesting a change to the order. No reply. Now I get a message nine days later saying they shipped the order before reading my change request.I will NOT order from this company again. I need to know I can contact someone if I have a problem or question, and 1001 Modelkits does not fill that bill.

Description of product on website is completely misleading:I ordered the 1:72 EDUARD 7503 Figure RFC crew 1917. In their product description: I copied and pasted this from their site:Type of product : Model figuresThe figurines are sold in boxes with several figures: - in the 1:72 scale, the boxes usually contain 40-50 figurine soldiers, or 15 cavalry figurines.In reality, there were only 6 figurines. At $13.99 plus shipping, this is way too expensive and not as described. It was a rip off!

Bestelling Boeing:Alles ging heel goed en de goederen waren uitstekend. Alleen de levering duurde erg lang.

Failed:They sent the wrong item and attempts to contact them by e-mail and phone have been ignored, but they still have a chance to recover if they respond.

Good product - poor communication with US customer:The model is good quality & arrived within 2 weeks of ordering. However, the email confirmation quoted delivery at 9 months after ordering for some reason. When I called the customer service # with Boston area code to ask about this, no one ever answered the line and the voicemail was in French. Despite not knowing any French, I left a message anyway and never got a response. I emailed as well and did not get a response. This item was for an anniversary gift so timing was important. Glad they came through but if you have a question, you may have trouble getting an answer.

Delivery:Haven't received my decals yet!

Crap:Advertised a product they had not got and only got a refund after I got paypal involved do not use this company

Not bad:It was an easy process and I would certainly use them again.

Een odyssee in trefwoorden:Beste lezer,Ik ben eigenlijk weer aan het streven, maar nu overheerst de frustratie.30.11.2015 Bevestiging van ontvangst van betaling30.11.2015 Bevestiging van bestelling 7072523.12.2015 Kennisgeving van verzending van het model12.01.2016 Eerste vraag over levering21.01.216 Tweede vraag over levering, met het antwoord zal ik verduidelijken met de verzendservice.Vandaag is 1.02.2016, ik bestel overzee of Australië en had nog nooit 8 weken gewacht op de goederen.Een modelbouwer uit Zwitserland groetMario

never recived my goods:Hope they will get back to me ??

Good Products:Good Products, Processing Shipping soon and shipping is a bit confusing.

Customer Service needs lots of improvement:Customer service needs to be improved a lot.No one picks up the support phone No one is available to discuss any issue Very sloe response through the on site contact facilityDelivery times are not honoured

Snowmobile model:The item I received was exactly what I wanted. My only suggestion to the company is their website talks about great customer service but when I tried to call the number they gave, I couldn't understand any of the recording. However, I would order from them again.

Diverse modelvliegtuigstickers:Goederen voldoen aan de verwachtingen, foutloos en goed verpakt, maar levering duurt vrij lang.

Missing and broken parts.:When I received my model, it had 1 broken part and 2 missing parts.. I contacted the company. They said they would send the parts. Still no parts after several months. I contacted again. They said send photos of the parts from the assembly sheet with parts circled. Still no parts after more months. I contacted again, now they won't answer me. It has now been over a year.

Rotten Service:Was not told product was OOS when ordering. After 10 days e-mailed 1001 to find that they were waiting for stock. Useless as item was intended as a Christmas presentWould never order from this site again

NO Recommended Seller!!!:Order Reference BPFFHAPJR - placed on 12/02/2015. and at 12/31/2015 My parcel was shipped. They sent me a tracking Number 9405510200829864161*** their respond very slow!I paid $257.88 for my order, but I get nothing!! I also report all those attempts to FBI, otherwise we have an issue with the local police department for this site!No respond for email, No respond for message on the site. No costumers service inside! I found A SNAKE waiting a FROG on the site.