Klantenbeoordelingen van 1001puzzles

This was the only online hobby store…:This was the only online hobby store where I could find HGW scale seat belts. (That's not to say there may be others.) I placed my order thinking that the store was in the United States. It was only after the three weeks it took for the items to arrive that I realized the online store is located in Europe.Otherwise, a successful online purchase.

bestelling van 08.08.2018 nog niet ontvangen...:bestelling van 08.08.2018 nog niet ontvangen.bedankt

Why does it take so long for delivery of my order?:Why does it take 10 days from the time of my order (30 July) for you to pull two small sheets of decals from your stocks, put them in an envelope and mail them?Why did you not forward to me the tracking number of my order as you said you would do?Why did you omit CALIFORNIA from my address that I gave you? Why did you include my postal code mixed in with a bunch of other numbers making it very difficult to know where the package was going? This probably explains why it took another 16 days from the time you put the package in the mail to the time I received it yesterday (25 Aug)

I ordered an item and received it…:I ordered an item and received it damaged. Sent pictures and still have to return the item to France. No names given of who to contact, only Customer Service Dept.! The item was not that much money but I did ask for a refund. The item was a vacuum formed canopy that is easily crushed and was sent in an envelope! Should have been in a box. Not a good experience.Ken

Never again will I ever deal with this…:Never again will I ever deal with this company. Exactly one while week after taking my money an entire week processing my order. Then I receive a message my order will arrive in 2 weeks? Never again

Not very impressed with the shipping:Not very impressed with the shipping1 told it was going out DHL,, it did not.2 two weeks wait for shipment3 shipment was not boxed but wrapped with thin black plastic4 the boxes inside plastic wrap were crushed on one side, and plastic wrap was torn open.This is the first time that I have had a problem hopefully the last, all other orders were great.

Verrry slow:Verrry slow! Haven’t received my order yet. Order number 136436. Sent 10 Jul. It is now 3 Aug.

Missing order 135567 from 6/29/2018:Missing order 135567 from 6/29/2018. Checked and showed it was shipped but not received. David Hallas.

Enigszins lange levertijd:

Hallo: Maar nietdestotrotz: Eend goed.... alles goed !:Hallo, Alles er .... zelfs met een leuke "" Surprise "" !Alles goed en mooi verpakt en vastgezet, de doos is ook mooi en stabiel.de kleine storing: de tijd tussen de bestelling op 04.07. en de aankomst op 19.07.was een beetje {te} lang.vriendelijkEen klant

Levertijd langer dan 14 dagen:Levertijd langer dan 14 dagen. Onaanvaardbaar! Foutieve informatie in de verzendgegevens.

Your advertising was not clear and no customer support:Your advertising was not clear. I ordered the wrong scale of model decals. I sent an email trying to resolve the issue and it was not answered. I will not be ordering from you in the future.

De bestelling van 24.06.2018 is nog niet geleverd...:De bestelling van 24.06.2018 is nog niet geleverd. (vanaf 11.7.2018)

Afgezien van een ietwat lange levertijd verliep alles soepel...:Afgezien van een ietwat lange levertijd verliep alles soepel

Could have received my product sooner…:Could have received my product sooner from another supplier.

Great choices but slow postage service…:Great choices but slow postage service to UK Order dealt with promptly

Good service:Good service. Product as advertised.

Levertijd:Soms zeer lange levertijden tot 4 weken

Niet aan te raden:Niet aan te raden, geen geld terug bij teruggave maar alleen een tegoedbon waar ik niets aan heb.

Solide verwerking van de bestelling...:Solide verwerking van de bestelling, maar... de levertijden zijn iets voor de patiënt. Iedereen die snelle levertijden verwacht zal teleurgesteld zijn, verder oké.

Worst website going:Worst website going, fair enough the items and stock is decent - delivery times are shocking and navigation is poor. Paid extra and been waiting near two weeks for any kind of update regarding my order. They were swift and happy enough to take the money from my bank, but not so savy to actually progress my order. When I check my current orders it says I have none - solid effort, will be demanding my money back.

Bestelling geplaatst op 03.05.2018 .:Bestelling geplaatst op 03.05.2018 . Goederen pas vandaag ontvangen.Wie hier besteld moet weten dat het niet vanuit DE geleverd wordt. Het komt uit Frankrijk. Bij bestelling werd aangegeven verzending binnen 24u, dit gebeurde pas na 1,5 week. Absoluut niet acceptabel. Nu is het pakket beschadigd en ligt het bij DHL. IT NERVT. Was de eerste en laatste keer dat ik hier iets besteld heb.

Very pleased with the service,also very …:Very pleased with the service,also very happy with the model thank you

Bestelling werd snel verwerkt:Bestelling werd snel verwerkt. De verzending was echter een beetje vertraagd, verder zeer tevreden.

Unacceptable Service:I placed my order on 4/28/2018 Saturday and I have not received my items as of 5/22/2018. The website says it shipped my item on 5/7/2018 the following Monday. 1 whole week (5 days) and they did not ship item until the following week. not on 4/30, not on 5/1,5/2,5/3 or 5/4/2018 but the following monday 5/7/2018. The items I ordered are small and would fit in a small envelope. I don't understand why it would take so F&%$#@ long to send 2 templates. website is very deceiving with USA Contact information when they are out of Europe! First and last time I will use this site. I only wish I receive my items soon or at all.I made a huge mistake.

Ik heb op 30.04.18 goederen bij u besteld...:Ik heb op 30.04.18 goederen bij u besteld die op 16.05.18 nog niet zijn aangekomen. Op 7.5.18 kreeg ik het bericht dat het verzonden was. Vraag: Zal het aankomen op foot?????

Easy to order but delivery was awfully…:Easy to order but delivery was awfully slow.

OK transaction:I dont believe in giving negative feedback unless its really warranted. A few things slightly irked me with the transaction though, I didnt see that this was coming from outside the UK until i got to the end of the process. I had searched for UK suppliers and this site came up. Time till dispatch was pretty long and i though postage a bit high for a decal sheet. Other than that all was good - easy to find what i wanted etc

opsrey v 1-165:the decal sheet had purchased had allot of detail to it.. shipping took alittle time due to being shipped from europe.

besteld op 16.04.18:besteld op 16.04.18betaald op 16.04.18ontvangen op 07.05.18Geen goede service

My order arrived one day ahead of…:My order arrived one day ahead of scheduled delivery date, was handled in accordance w/ specified drop instructions w/o signature. I couldn't ask for a better e purchasing experience.

Goed: De levering duurde erg lang. Ik kreeg alleen informatie over de status van mijn bestelling toen ik daarom vroeg.

product was damaged and unusable:

I needed parts for a diorama:I needed parts for a diorama, and 1001 Marquettes had the bits I needed. No problems with the website but unfortunately some of the parts were out of stock and I had to wait a week and a bit before they arrived. Once sent, they arrived promptly in a jiffy bag which meant that the two boxes of bits were a little crushed. No damage to the contents though.Thanks, I couldn't have completed my project without them!

Over priced:Over priced, shipping toke too long.

Nooit Meer ....shi....:Voor de eerste maal een bestelling gedaan op 04/04/2018 .Na een 8 dagen mailtje verzonden met de vraag waar mijn bestelling was.Bestelling was niet voorradig was het antwoord???? waarom dit dan aanbieden ????Op 13/04/2018 naar mondialrelay .Zonder verwittiging beslissen ze totaal zelf om leveringsadres te wijzigen.We zijn nu 19/04/2018 eindelijk bevestiging van levering???Totaal onaanvaardbaar.Nooit nog iets bestellen. 0/10

Ordered large number of paints as price…:Ordered large number of paints as price was competitive. Shipping was a bit slow and no tracking details were sent so I could not check delivery status. Paints arrived as ordered if a little late, no issue with paint quality so far and order fully filled. Would be happy to use again but only where I see price advantage.

De levering is nog niet aangekomen, na 4...:De levering is nog niet aangekomen, na 4 weken.

Levering/prestaties goed:Levering/prestaties goed. Zonder verdere evaluatie.

Estoi un poco decepcionado:Estoi un poco decepcionado... Mi pedido me llego tarde... casi dos semanas y encima tuve que pagar 19 Francos suizos para recoger el paquete. Yo ya habia pagado 17 Euros para el envio... la verdad es que no lo entiendo.Por favor ahorraros el envio del poster por que es horrible.Un atento y decepcionado saludoDuitse Antona