Klantenbeoordelingen van 1001puzzles

Bestelling er na 8 dagen nog steeds niet!:Ondanks betaling en melding dat de bestelling op de dag van de bestelling werd verzonden, is er nog steeds niet geleverd. Volkomen onaanvaardbaar! Nooit meer!

Belabberd zakelijk gedrag:Goederen werden bevestigd als op voorraad, betaald - dan mail : maar niet op voorraad.Kroon op het geheel : Geen terugbetaling van de betaling, maar een tegoedbon werd aangeboden.Hierop kan ik alleen maar zeggen :Absoluut belabberd zakelijk gedrag.

Maskol:Received materials rapidly. Will try to order more products later.

Horrible experience:This was a HORRIBLE experience. I ordered a book December 31, 2014. My order was processed immediately. I got the book today January 24, 2015. Almost a month later. Supposedly the book was coming from a depot in Europe and had some additional information required by Customs. That is BOGUS. If you don't have the book in stock for immediate delivery, say so. From now on, will use (external reference) in England. Never had problems with them. Will NEVER EVER use this vendor again. Asked for updates on status on the 16th and did not hear back for a week. This was a Horrible experience. Finished the model that I was buying the book as a reference for the day before the book arrived as I had pretty much given up on getting the book. Will never use this company again.

good models, lackluster service, long wait times.:This was a less than pleasurable experience due to the lengthy delivery time – 27 days. My order was processed immediately and charged almost immediately on my credit card, this after the shipping rates were raised for some reason to a different price, which was higher than the quoted price when I pressed the button to complete my order. I was upset at that incident for days after the order.A week later, after filing an inquiry twice online, received a message that I would receive a voucher for the difference in price…I’ll never use it, but why not just make the adjustment on this order Poor customer service in my opinion.I received no info or updates until the item was shipped in this country, three weeks later, from the post office tracking. Parcel arrived with some damage to the side of the box, with damage to one of the model boxes inside…but thankfully the model was not harmed. I find it amazing that there was no packaging or filler inside to protect the items inside the box, as with other model companies with every shipment. I order something from the next state over and the box has newspaper, Styrofoam peanuts, plastic bubble rap…something! But something comes from France and no filler whatsoever…hmmm. I’m not impressed with the service, but the price was better than some places here, however, I will never use your services again.

Do not waste your time or money:Fast to take your money, but slow to get you your order, I think they ship by sail boat, I placed my order on 1/10 and it is now 2/11 and I have still not gotten my order. This is the most I ever paid for shipping, and the longest I have ever waited. It seems that this problem is a common concern with US customers, Their response to e-mails seem to be the same for every customer, it was interesting that an early reply was ""crossing the Atlantic"" followed two weeks later by ""sent back by French customs"" I would not suggest this company to anyone.

Bestelling 8 dagen na verzending nog steeds niet binnen!:Op 25.12.14 onderdelen voor mijn A6 Intruder besteld! Vandaag (11.1.15) nog steeds niets aangekomen. Het opgegeven verzendnummer is niet bekend bij DHL! Zwak!!!

Slowest shipping ever/ No shipping:I placed my order on 12/19/14. It is now 1/10/15 and nothing. I sent a email checking on the status and I got the it's crossing the Atlantic response. Must be on a rowboat. They have a excellent selection but getting them seems to be an issue. I ordered items from another company in Poland on 12/26/14 and those items arrived on 1/5/15. I do not like leaving negative reviews.Update: It is now 1/15/15 order still being 'processed'. Thanks for offering free shipping on my next order. But seeing that I am out $183.97 so far on this one I do not think there will be a next order. Sorry.1/22/15 order still being 'processed'. 34 days now and counting.1/26/15 Paypal refunded my payment. These guys did not even respond to Paypal's investigation.Ordered same items elsewhere on 1/26/15 and they arrived today 1/30/15. Amazing 38 days with 1001 Modelkits and they where still processing. Not a very good way to run a business...just saying. But what does one person matter to these guys.

AWACS Pin:Excellent workmanship....my husband was thrilled with his AWACS pin.

Absolutely awful:It is now 1st Jan 15 and still waiting for delivery of my sons Christmas present which was ordered on 14th December. No one to speak to. Most of the telephone numbers don't even seem to exist!!!!!!!!!!!!! If there is a person at 1001 Modelkits maybe they could contact me re order no 49881 (UK) and then I could post a slightly different review.

I'm a delighted customer!:Excellent selection of models and rapid delivery. Easy to order process. Will definitely be a return customer!

disappointed:I was very sorry that the models did not arrive on time for grandkids to open at Christmas. They still have not arrived.

So far so good.....ll:Couriered to UK from France by DHL during Christmas week, arrived before most of our UK parcels which were ordered much earlier! This would be 5 stars, except for the fact that this expensive, sophisticated wooden sailing ship model kit was open and had been repackaged somewhere along the line. There is no way to tell if anything is missing due to the complexity of the model (Amati HMS Surprise from the Aubrey/Maturin novels).

Heel goed:Heel goed, dank je.

WORST COMPANY EVER:Very quick to take your money nothing in stock, slow postage, customer service nil, dont waste your time go to a real supplier

Great Experience:I ordered a model the week before Christmas, not sure it would arrive on time. It came sooner than expected and in good shape.

Poor service:I ordered some photo-etch details on December 3, and it has not arrived yet as of Dec.23. Not only were the shipping charges higher than they should have been for such an item (and higher than their website advertised) but to take at least three weeks to arrive is unacceptable. I could have purchased from a company in Australia that I've bought from before and had it here in a week. Really disappointed.12/30 - still have not arrived. Cancelling order.

Terrible experience with no response:It's now 1/16 -It has now been a month since I placed my order and I have nothing to show for it except a $106 charge to my credit card. Based upon the last response I received from your company, I expected at least a partial shipment. Again, I have not received anything. I have not received my order, tracking number or any follow-up response. This has been the worst on-line experince.I placed my order on 12/12 for Christmas. The website indicated it was ""in stock"" and would be here in time. Credit card was charged $106 immediately. That is the only thing they have gotten correct. Now MORE THAN A MONTH LATER and I do not have my order and have not heard from a representative of 1001modelkits...but they still have my money. Respectfully I have asked for them to cancel my order and post a credit but still no response.Placed an order on 12/12 for Christmas. It is now 1/5 and I still have not received my order. In addition I asked for an update and did not receive a response. Customer service is non-existent.Placed an order on 12/12. According to the website the order is still being processed but my credit card was charged immediately. I have now emailed on two occasions with no response. Prior to oreddering, the website said it would be available for Christmas...not likley.

Pleasant, reliable experience.:I was very pleased with the delivery time and was also pleased to receive exactly what was ordered. A very professional company with good communication from order to delivery.

Delivery takes a very long time!:I ordered this on 4th Dec for a Christmas present, and there is still no sign of it yet -.today is 19th Dec

Models Arrived in Great Condition:This place is legit.

Vriendelijke en snelle levering:Groot assortiment, waardoor ook aan speciale wensen kan worden voldaanKwaliteit van de goederen voldoet aan de verwachtingenIn geval van leveringsproblemen, snelle melding per e-mail....zeer goed

Excellent Products:The models from 1001modelkits are excellent. The delivery was fine but you do have take in consideration that some items ship from overseas. However, every model builder knows that it does take time to get items. My items actually came in a few days earlier than expected. That made me happy, happy, happy. They do have models that are hard to find. All this together makes it a great experience and I will be ordering from them again in the near future.

Eersteklas:Elke bestelling wordt verwerkt met eersteklas service.

Te lange levertijd:Ik heb 17 dagen op mijn bestelling moeten wachten, niet 5-7 dagen zoals aangegeven. Ik ben teleurgesteld.

Extremely slow shipping:I have ordered quite a bit from 1001 in the past, but lately am very disappointed with them. They claim free shipping on orders over $200, but they charge anyway. That's dishonest. When called on it, they issue a voucher. Not exactly the kind of thing which evokes confidence. It usually takes about a month before they finally ship, even though everything is in stock at time of ordering. This current order was paid for on the 19th of last month, and still shows a 'being processed' status. They don't respond to my emails, and I even called them at (617) 849-9224, only to get a recording stating that they will respond to all emails promptly... another lie. Basically, sad to say this, but I don't have much confidence in them anymore. Terrible customer service, terrible wait times for shipping, and their prices aren't even that competitive.

Geweldig!!!:Zelfs als niet alles onmiddellijk beschikbaar is, zullen de jongens en meisjes een aanvaardbare oplossing vinden.Heel belangrijk: HEERLIJKE KEUZE! MfGHeiko Thorwarth

Ik wilde eigenlijk maar één ster geven, maar onbeschoft (als je een antwoord op mijn mails zo niet wilt noemen) dan wel, maar de service is echt niet meer dan twee sterren waard. Beide keren heb ik vooruit betaald via PayPal voor figuren die volgens de lijst 'op voorraad' waren (waarom dan 2-3 weken levertijd) en kreeg ik bij de eerste bestelling geen creditnota voor het niet geleverde pakket. Idem voor de tweede bestelling, maar dit keer wel een creditnota op de rekening. Toch zie ik het nut er niet van in om deze slechte logistiek vooraf te blijven financieren. Dit is gewoon te weinig voor de huidige maatstaven en ik ga zeker op zoek naar andere opties, hoewel het assortiment enorm is (blijkbaar te uitgebreid), vandaar de slechte logistiek

Topwinkel:Goede goederen correct en foutloos geleverd. Graag tot een volgende keer.

Een bedrijf zonder normen: ik wacht nu al 2 maanden op mijn levering, die me 1,5 maand geleden had moeten toekomen? Het ergste is dat niemand bij het bedrijf het de moeite waard vindt om ook maar iets te zeggen als reactie op mijn verzoeken. Ik heb geen andere keuze dan via een advocaat een verklaring en mijn geld te krijgen. Gefeliciteerd aan iedereen die een probleemloze levering had. Jullie hebben geluk!

GOED tot zeer goed!

ninety 90%:the only thing is that the payment part of the check out is a little hard to navigate.

Slechte levertijd:Ik wacht al 2 weken op mijn bestelling. Een week geleden kreeg ik bericht dat mijn bestelling onderweg was. Er is nog niets aangekomen. Nooit meer!

it is ok:I am really missing some models from you,especially Bristol Britania in CSAcolors and Convair 990.No message about it etc.In some models is pure description about them perhaps TU-124.It is really buying like blind.I must remodell this kit.Anyway,thank you for this as well.

Top model shop, top selectie: top selectie, top e-mail contact, top verpakking, graag weer, veel dank

a good place to shop on line:This site is very easy to find things and gas a very good selections.

Levertijd te lang, artikelbeschrijving onvoldoende..:

Antonov AN 2:Alle zendingen zijn tot nu toe absoluut correct afgeleverd, ik denk dat het deze keer hetzelfde zal zijn als wellsuper SERVICE.

Five star service and reliability:Don´t waste your valuable time at Companies not keeping what they promise .... go 1001 from the start

Stick with 1001 Modelkits:In searching for Testor's Contacta cement, 1001 Modelkits had what I needed at the right price and shipping costs. All other sites, the cost was much higher and shipping was astronomical.