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Opmerking: 5 van 5
1/72 SAR crew:fast, efficient service.
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Klantenbeoordelingen van 1001puzzles
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3,9
/5
Algemene beoordeling: 3,9 van 5
Gebaseerd op 3 365 gepubliceerde beoordelingen
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1001puzzles levert duidelijke informatie en snelle verzending, met pakketten die mooi verpakt en op tijd of conform aankomen. Puzzels zelf worden als kwaliteitvol en aantrekkelijk beschreven, met mooie afdrukken en zorgvuldige verpakking. De winkel scoort eveneens op betrouwbaarheid door snelle levering en opvolging van bestellingen, waardoor klanten tot herhaalaankopen en aanbevelingen geneigd zijn. Diversiteit in verzendingstijden blijft aanwezig, maar klanten waarderen vooral de ordeafhandeling en de staat waarin producten aankomen.
Beoordelingen 1, 2, 4 en 5 sterren
Filters opnieuw instellenG
Opmerking: 1 van 5
Slow delivery and poor quality item.:Very disappointed. Delivery took 10 days. The paint, Humbrol Polished Steel, was very poor- separated into solid clumps and liquid, despite stirring, and was not fit for purpose. This is really Humbrol's fault but the supplier should ensure it supplies decent products.The definitions for the star ratings seem heavy on 'friction' and 'conduct'. I had no problems in these areas, but the whole experience was still Bad
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G
Opmerking: 5 van 5
AMT Romulan Bird Of Prey Model Kit:All I can say is the shopping experience is a five star service, would recommend 1001 models to anyone value for money great selection.no matter what you are looking for every genre of model kit..5 Stars Excellent
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G
Opmerking: 5 van 5
Outstanding service:I ordered my ship and it came in a timely matter
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G
Opmerking: 5 van 5
Good Service all round:Ordered hard to get hold of kit, all went well and kit arrived in good condition.
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V
Opmerking: 5 van 5
gewoon super:gewoon geweldig, alles wat een modelbouwershart nodig heeft
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G
Opmerking: 1 van 5
Wrong model.:Message: Hi I received this order today, 4/11. However you have sent the wrong model. As you will see from my order I ordered model HA7501, which was the one advertised, including photos, on your web site. You have sent me model HA7506, which has a completely different colour scheme. Order ID: 89285Product: BOEING P-26A PEASHOOTER Sent this to 1001 on 4/11 which they confirmed they had received. Have heard nothing since, now 11/11.
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G
Opmerking: 1 van 5
Product never arrived.:I ordered my product on October 22, 2016 and I still have not received it (November 10, 2016).
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G
Opmerking: 5 van 5
great service:Great choice of products,prompt polite service.thanks guys!
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G
Opmerking: 1 van 5
Still not received my order!:Takes too long to deliver.
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V
Opmerking: 1 van 5
Niet aan te raden:Ik heb op 21/10/2016 een artikel besteld bij de winkel. Dit werd mij gemeld als verzonden op 24.10.2016, maar helaas is het pas vandaag, 07.11.2016, aangekomen. Zoiets gebeurt, het hoeft niet de schuld van de Modellbaushop te zijn. Wat wel vervelend is, is dat mijn pogingen om contact op te nemen met de verkoper - afgezien van een geautomatiseerd antwoord - gewoon werden genegeerd. Ik heb dus geen goederen en met dit soort klantenservice kan het wel eens heel moeilijk worden om het geld dat ik al heb betaald terug te krijgen. Ik zou waarschijnlijk de account die ik heb aangemaakt moeten sluiten...
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G
Opmerking: 5 van 5
The order arrived timely.:The order arrived timely. I got what I ordered I have no complaints.
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G
Opmerking: 2 van 5
Slow Delivery:Overcharged Postage !! NOT delivered by DHL. but by normal postman.
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G
Opmerking: 4 van 5
1/72 PilotFigures:Very good product. Took a while getting here, but I did get an e-mail advising that items were in the on the way.
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G
Opmerking: 5 van 5
1001 model kits:Great service
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G
Opmerking: 5 van 5
Mosquito Decals 1/48th:These were 1/48th scale decals of a specific Mosquito fighter I have been looking for. Decals were authentic and exactly what I was looking for. Very pleased
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G
Opmerking: 5 van 5
Well packaged and fast delivery:First time buyer, will use again
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V
Opmerking: 4 van 5
Ongewoon lange verwerking:Item werd aangegeven als ""op voorraad"" en betaling van mijn kant werd onmiddellijk gedaan met Paypal. Desondanks werd de verzending niet uitgevoerd. Na meer dan een week kreeg ik pas het antwoord ""Bedankt voor uw geduld ..."" op mijn mail, waarom het artikel nog niet verzonden was. ...Ik had liever een uitleg gehad, ook een ""Sorry, was niet op voorraad ..."", zou geen probleem zijn. Item arriveerde laat maar goed verpakt en in perfecte staat, geen problemen afgezien van de vertraging in verzending. ...
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V
Opmerking: 5 van 5
Snelle en vlekkeloze levering:De levering was erg snel en goed verpakt. Omdat het artikel in Duitsland niet verkrijgbaar is, was ik blij het eindelijk bij 1001 modellbau te vinden.
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V
Opmerking: 5 van 5
Modelleren: waar voor je geld!
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G
Opmerking: 5 van 5
1001 were very efficency and kept us up to date with our order.:1001 acted promptly to let us know our order was out of stock and offered an alternative and refunded our money when we didn't want a replacement but l will definitely use them again .
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G
Opmerking: 5 van 5
Smooth transaction, speedy shipping, great results.:I received exactly what I ordered in a timely fashion. Products were well protected in sufficient packing to ensure no damage. I will do business with 1001 Modelkits again.
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G
Opmerking: 5 van 5
Satisfied first time customer.:Well i only used this company once, but they had 2 planes i could not find anywhere else. They were delivered as advertized, and i would definitely use them again!
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G
Opmerking: 1 van 5
What A RIP OFF:I paid £26.00 for what I thought was a Supermarine Spitfire T9 two seat trainer with decals model kit, but turns out I paid £26.00 for badly detailed and moulded bits of plastic. I now have to purchase a Supermarine Spitfire MK 9 model kit to obtain the model I thought I was purchasing. They need to make it very clear on the website that you will be paying of OVERPRICED bits of plastic.
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G
Opmerking: 5 van 5
excellent:order received as ex[ected/
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G
Opmerking: 1 van 5
Decal order:Not happy with the service.....after seeing and paying one price for decals, my invoice for billing showed a higher price of about $4.50 higher than should have been....They said orders will be shipped in about 6-8 days after receving. which was on Aug 17,...its now been over 2 weeks and my order says its still being processed...I have written them twice asking about my order and as of yet no reply..I understand it comes out of France, but there should be some connection here...Customer service is a 617 area code...so NOT HAPPY WITH SERVICE AT ALL!!!!!!
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G
Opmerking: 1 van 5
Received a different item then I ordered.:I ordered a item based on the picture and then received a different item. They won't respond to my email about the incorrect item.
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Opmerking: 5 van 5
WELL WORTH THE MONEY:I HAVE FOUND 1001 Modelkits TO BE AN EXCELLENT CHOICE FOR SERVICE, DELIVERY AND ACTUAL KITS.THE SELECTION OFFERED IS WIDE AND VARIED AND THE COSTS FOR THE KITS ARE FAIR INDEED.i WOULD CERTAINLY RECOMMEND 1001 Modelkits TO ANYBODY WHO IS INTERESTED IN MODEL MAKING.
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G
Opmerking: 5 van 5
I didn't mind waiting for my item. Quick and courtious action.:Very pleased with my item .Well worth the wait,thanks.
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G
Opmerking: 5 van 5
Great service:Shipping was very fast, and pricing was good
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G
Opmerking: 5 van 5
Excellent:the decals i ordered for my latest project were of excellent quality and i will definitely order from them again.
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G
Opmerking: 5 van 5
Great Planes Super Sportster 40:Ordered a Great Planes Super Sportster 40 ARF kit at a good price from 1001 Modelkits and was pleased with the service. The kit took a couple of weeks to arrive but with the free postage and competitive pricing, that was fine. Will order from 1001 Modelkits againg, very pleased with the Great Planes kit!
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G
Opmerking: 2 van 5
Not a UK Company-'1001 Modelkits':I was furious that they gave the impression you were ordering from the UK when I fact they are located in France. After almost a week, I got an email to say ""your order is being processed"" say what?! How hard is it to go pick 2 cans of spray varnish and pack them? After another week my item arrived. Why would I wait 2 weeks for an order from France, when I can buy exactly the same product WITHIN the UK. Misleading.
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G
Opmerking: 5 van 5
Thank you for the great service!:Fair price, nice packaging, FAST shipping. Excellent experience.
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G
Opmerking: 1 van 5
Where is my order:I ordered a couple of masking sets on August 11, 2016 I received a note on August 12, 2016 that my order was processed and that my payment was received. I have yet to receive any correspondance with a ship date or DHL tracking number. I have since sent 2 more request and no answer. This is not the way to run a business. The sets I ordered were in Stock.
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G
Opmerking: 4 van 5
Quite good for rare kits:I've purchased a couple of kits from this site. Both were very difficult to find elsewhere let alone at sane prices. Generally this site is a bit on the expensive side for common kits, but for rare/older kits they generally are cheaper. However, they do have real sales which bring normal kits down to more reasonable prices.In my few experiences delivery has been around 3 weeks from their French warehouse to Ireland. That's a bit slower than most other European sites.No problems to report...
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G
Opmerking: 5 van 5
buying models streamlined:Excellent rapid service, I was very happy with the selection, quality and efficiency of this company.
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V
Opmerking: 2 van 5
Lange levertijd, slechte communicatie:Zeer lange levertijd, geen reactie op e-mails (pas na een paar dagen)
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G
Opmerking: 5 van 5
Very nice.:I am happy to get these two decal sheets because I thought they were way out of print until I saw them for sale from your company. I did not realize they had to come from France, but that is OK. I see there are a number of other hard-to-get items on your site and I will be ordering them soon. Thank you very much.
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V
Opmerking: 5 van 5
Alles werkte met vertrouwen.keep up het goede werk:alles werkte geweldig
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