Klantenbeoordelingen van 1001puzzles

Great detail and I love the ability to …:Great detail and I love the ability to easily sand/cut resin molded parts. I was able to re-configure the US Navy pilot to an AVG pilot for my P-40B. My compliments to PJ Production for an excellent figure. No problems with delivery to the US was also nice.

The shipping was slow:The shipping was slow, but after thinking about shipping Flamible products I know surface shipping was the only option.

VOLLEDIGE SATISFACTIE: Ideaal voor WKII-diorama.

Bespaar me zulke ...:Bespaar me zulke mails, ik wil niets meer met dit gierige bedrijf te maken hebben.Belabberd zakelijk gedrag ik heb een model gekocht, het eerste pakket zonder inhoud maar wel douanekosten, het tweede pakket met inhoud maar weer douanekosten.Wie vergoedt mij - door toedoen van dit bedrijf - mijn eerste douanekosten?

After 2 months(!) still didnt receive …:After 2 months(!) still didnt receive anything.Sended several emails to ask for information about my order. First got response ""you should receive your product soon"". After asking again a week later, for the first time somebody would check if the shipment might have been lost (?!?!?!?) Again a week later still no info at all. By far the worst onlineshop I ever encountered. I feel like they stole my money

Alles ging heel goed:

Snelle en goed verpakte levering:Snelle en goed verpakte levering:Voor de site-eigenaar/beheerder: sorteer de acryl modelkleuren op de website op artikelnummer, bijv.: X1, X2 X3 ....... Xf1, XF2, XF3 enz.

Great service:I was after a particular Tamiya upgrade kit which was difficult to find, 1001 had it and at a good price. I ordered it and it arrived quickly. Great service and communication.

Zeer lange levertijd..:

This is the first time I have purchased …:This is the first time I have purchased from this company after I had ordered my goods I looked at some of the less favourable reviews about delivery and the wrong goods being sent As the time went on I got nervous about my goods turning up and sent them a stiff email then the next day my goods turned up well packaged and as ordered it took a week from start to finish that for me is to long especially as all the kits I ordered were tagged as shipped in 24 hours in stock so I might use them in future if they have a kit I can't find at my usual model dealers on line but at least these companies you order one day and you get it the next but as I say the goods did arive in the end.

Great:Great. It arrived quickly as described.

MAGIC AS ALWAYS:MAGIC AS ALWAYS, KEEPING UP TO DATE ALL THE WAY.

Items arrived sooner than I was …:Items arrived sooner than I was expecting them.was a really nice surprise

alles perfect:echt snelle levering, goed product...ben zeer tevreden...ik zou het zo weer doen

Tot nu toe geen pakket ontvangen:

Weer blij:Weer blij. De verzending duurde iets langer, maar de levering (vanuit het buitenland uiteraard - wat weer iets langer duurde) was betrouwbaar. Ik had ""CVN-65 Enterprise Decals"" besteld.

Very good service.:

Poor Order Fulfillment Process:Order placed & paid with PayPal 10/3. No communication or delivert by 10/23, when I inquired only to find one item out of stock. Asked for refund to PayPal for that item, got a future sale voucher (fat chance) instead. Got that cleared up, they asked if I still wanted item that was in stock. Cancelled order in frustration, no credit to my PayPal to date, handed it to them for resolution. Customer Service people very nice, polite but company procedures hamper them resolving problems. Ordered from them once before with no issues two years ago, perhaps sales are now so good they can afford to kick a couple customers to the curb.

Alles werkte prima:Alles werkte prima, alleen de levertijd was een beetje lang.

Bedankt voor de correcte levering!

Alles is in orde!

TOTAL RIP OFF SAYS BOX OF 24 AND I ONLY …:TOTAL RIP OFF SAYS BOX OF 24 AND I ONLY GET 1 then after my email thay say its a printing mistake 4 days after that 1001 send me a message/email offer for another 24 at the same price well out of order would never buy from these con men

No comms from Vendor until PayPal intervened:We did eventually receive the product we ordered. However at first this vendor took the money, sent us an invoice then.. Nothing. After a few days we contacted the vendor asking what was happening. No response. We contacted them again. No response. Finally we resorted to opening a PayPal complaint in order to get a refund. The response was then instantaneous. Multiple emails kept us informed up until the point the goods turned up.

Prompt services:Prompt services, parts arrived well packaged and in good condition

Alles is prima:Alles is prima! De levering duurde ongeveer 1 week. De artikelen zijn geweldig!

Bestelling en levering gingen ...:Bestelling en levering gingen vlot. Ik ben ook tevreden over de prijs

Al met al is de winkel een lachertje: ik heb de goederen na 5 weken nog steeds niet ontvangen en probeer nu mijn €319 terug te krijgen via PayPal.

I been very impressed:I been very impressed! Great stuff! Fast deliveries! Thanks!

Came on time in good packageing:Came on time in good packageing. Not bend or damages. What more do you want!

Zeer goede partner:Zeer goede partner. Goederen onberispelijk. Graag weer

AIR FAN INTERNATIONAL:

Onbetrouwbaar:Heel erg slecht! Zo lang het goed gaat en er geen vragen zijn en/of bestellingen aankomen niets aan de hand. Zodra een bestelling niet aankomt dan duurt het weken (echt waar, weken) voordat ze je vraag (waar blijven de spullen?) in behandeling nemen. Het antwoord komt dan niet verder dan: 'we hebben het weken geleden gestuurd'. Ondertussen ben ik al weer twee maanden bezig om of de spullen te krijgen of mijn geld terug. De laatste 15 dagen hebben ze echter niet meer gereageerd op mijn mails. Ik zou er niets kopen. Je loopt de kans dat je je geld kwijt bent.

Ordered on this site on 2nd October …:Ordered on this site on 2nd October where it specified 2 day delivery. A week later told it wasn't in stock and they didn't know when back in so offered a voucher or refund. I asked for a refund which I still haven't received then to be told it's been shipped ...... it still hasn't turned up , no refund , no replies to emails and no one answers the phone !!! My partner still hasn't received his birthday present and quite frankly I'm appalled at the unprofessional conduct of this company!!!

Levering veel te laat zonder enige indicatie/uitleg:De levering vond pas een week na de afgesproken datum plaats, wat al vervelend was aangezien de levertijd het doorslaggevende argument was bij de keuze voor de online shop. Daarnaast werd ik niet geïnformeerd over de vertraging en werkt de tracking via de website van 1001 Modellbau ook niet.Bij navraag over de vertraging en de problemen met het volgen van de bestelling kwam er alleen een standaard tekst terug, ik probeer de klanten altijd zo snel mogelijk tevreden te stellen.Maar de goederen zijn uiteindelijk (veel te laat) aangekomen en in orde. Reactie op de reactie van de verkoper: De bestelling is geplaatst op 24 september en is direct betaald via PayPal (ik heb de orderbevestiging). De levering op 07.10. vond dus 13 dagen na de bestelling plaats. Veel later dan aangegeven.

Excellent product and prompt and …:Excellent product and prompt and friendly sevice. Slightly slow delivery but who can help the post. Thanks 1001 Models ??

Fast and smooth transaction.:

Alles verliep vlekkeloos:Alles verliep vlekkeloos.zou hier keer op keer bestellen.

very good and reliable service:

Easy to do business with.:Easy to do business with. Great experience.

Perfct for my task:As advertised and delivered promptly!