Klantenbeoordelingen van 1001puzzles

Model are exactly as described and good …:Model are exactly as described and good quality.

Recommend:Excellent , 1001 model kits for filled an order that no other model outlet could, I highly recommend them , if it's been made then they'll probably have it. Look no further!!!*****

Terrible customer service:Terrible customer service. I never got my tracking number, the “customer service” line was a joke. High shipping costs, and slow shipping. Archaic website, and terrible experience. Save yourself time, money and frustration and stay away from these crooks.

placed an order November 20th:placed an order November 20th. Goods in stock, but I have yet to receive them, today is December 10th. My payment when through right away as order was confirmed. email saying order confirmation & processed & preparation on dec 30th.Still nothing, I used order number to check for it, and was informed no order has been placed. Still waiting!!!

Good communication on order status with …:Good communication on order status with prompt delivery.

Verwerking was goed:Verwerking was goed, reactie op leveringsstatus was snel. Helaas erg lange levertijd. Voor de volgende keer weet je dat en kun je je erop voorbereiden.

Will definitely buy again!:Communication was great from this seller, I was kept well up to date as to when to expect my item. I appreciated how well packaged the item was too, my Uncle will love receiving this model for Christmas. Thank you.

Great product:Great product, looks really nice!

goede kennisgeving:goede kennisgeving, onmiddellijke levering

Alles ging goed:Alles ging goed, zoals altijd. Kan worden aanbevolen. Het enige nadeel - verzending duurt iets langer (5 dagen). Maar dat kan komen doordat het voor Kerstmis is. Voor de rest een goede winkel.

Enigszins lange levertijd: De levertijd is enigszins lang, maar verder is alles prima.

Hard to find kit:1001 Modelkits had a kit I've been trying to find for quite a while. Ordering and shipment was painless. I will use them again.

I am very satisfied with the product I …:I am very satisfied with the product I orderred. My only concern was the delivery time, taking a little longer than what I had anticipated. But overall I am very satisfied with 1001 models and will buy from them again.

First Class Service:

don't bother I have closed my account:don't bother I have closed my account, i will not be returning

alles goed:alles goed, bestellingen onbeschadigd aangekomen

Product was exactly what I needed and …:Product was exactly what I needed and at a very good price. Had to wait a bit, as it was coming from Europe to the US, but that was not an issue for me. Would definitely order from these folks again.

Jolly good, but be prepared for a bit of a wait for delivery.:After I'd ordered from 1001 (due to the very competitive price) I read the Trust Pilot reviews which made me wonder if I'd done the right thing. However, although the model car was delivered with all the speed of a glacier - 11 days, in these days when we're used to instant gratification - and after four emails (one duplicated) letting me know they were dealing with my order and had posted it about five days after receiving it, everything was OK despite the contents rattling inside the outer packaging box. (A little more scrunched up paper next time chaps!).Thus, all good, but be prepared to be patient while waiting for your order to be delivered

Goederen (2 weken) zijn nog niet ...:Goederen (2 weken) zijn nog niet aangekomen. Geen reactie op vragen

6 weken levertijd!!! Leugens, smoesjes, clueless support:Super Mario Bros. Puzzle Ground Pound gekocht op 16/10/17, beschikbare levering 2-4days. 1 week rond, gebeld, levering binnen een week sorry. Slecht Duits, Frans accent.2 weken rond, gebeld, levering binnen een week sorry. zo ging het 6 weken door. Pakket kwam uit Frankrijk via Nederland. Ik kreeg alleen valse trackingnummers en geen van DHL. Dezelfde meneer met het Franse accent was steeds moeilijk te verstaan, niet in de laatste plaats door zijn luidruchtigheid, alternatieve nummers of medewerkers waren niet beschikbaar. Hij was rustig en relatief vriendelijk, maar niet erg behulpzaam. Constant zeggen ""levering komt binnen een week, zeker"" in de hoop dat het op een gegeven moment goed komt helpt niet. gelukkig hadden we elders andere verjaardagscadeaus gekocht. Zelfs de Chinees was sneller geweest en voor de helft van het geld. Sapwinkel nooit meer!!!!!

Levertijd is volstrekt onaanvaardbaar:Levertijd is volstrekt onaanvaardbaar. Verpakking ziet er gebruikt uit.

De levering was snel en de goederen voldeden aan de ...:De levering was snel en de goederen voldeden aan de verwachtingen

Ik was zeer tevreden over de afhandeling van mijn ...:Ik was zeer tevreden over de afhandeling van mijn bestelling. Maar omdat het model een kerstcadeau is voor mijn man, kan ik nog niets vertellen over de inhoud van het pakket. sorry en vriendelijke groeten, E. Raible

Customer service team Order:Customer service team Order: 116445 Placed on 11/13/2017 05:06:45, Ordered goods: CC030-2 Pince Cravate / Tie Clip : Mig 29 Fulcrum, Shipping Carrier: DHL Shipped within 4-6 days 19,99, Total paid: $45.18.Delivered 11/28/2017 13:33 Pince Cravate / Tie Clip : Bell 206 Jetranger.How do we solve this problem ???

Ongelooflijk:Ongelooflijk. Pakket is nog niet aangekomen. Rampzalig. Niet aan te raden.

Some times have to be patient as some …:Some times have to be patient as some items take longer to arrive All in All superb service kept me up to date with progress of order sent and delivered on time Will use 1001 model kits again have given them another order and have other kits lined up for one after that order arrives

Good choice:Good choice, good price and quick delivery

Luftwaffe wielkeggen:1A product, erg mooie wielkeggen. Snelle levering altijd graag weer

Het was zoals aangegeven door de verkoper...:Het was zoals aangegeven door de verkoper. Ik was zeer tevreden met de aankoop en kan deze verkoper alleen maar aanbevelen.

I use this internet shop for the first …:I use this internet shop for the first time.Items is packaging very good, shipping is fast.I think that everything is alright.

Excellent service very quick delivery.:

Empire C Class Flying Boat 1/144:Kit arrived in good time-well packaged and shipped DHL from France to western USNo customs monies required.No flaws in casting but some trimming required for invisible joins.Haven't yet completed but so far all is going well.John

115481 Placed on 11/01/2017 20:04:50:115481 Placed on 11/01/2017 20:04:50As of this writing I am still waiting for this order to arrive. I realize 1001 Modelkits has no control of the postal system so technically I cannot hold them at fault for this large delay. However, after seeing many complaints about orders not being received at all or seriously delayed I would expect that 1001 Modelkits would make other arrangements to insure the best possible customer service. I believe most customers would pay an extra fee for some trackable shipping service that would hopefully avoid these types of situations.Postscript...the order arrived the afternoon that I posted this review. Thanks!!

Geweldig product:Geweldig product, maar de verzending duurt een beetje lang.

Easy to find what I needed and great …:Easy to find what I needed and great selection.

Never Again:Never AgainDispatching and shipping takes far too long. I ordered 5 weeks ago and still have got nothing. No reaction when complaining by mail. Horrible prices: Most of the items are nearly priced double compared to competitors like Hannants. Not acceptable. I only ordered because I found this special kit anywhere else.

Excelent delivery and exactly what I …:Excelent delivery and exactly what I ordered!

*****Heb een speciaal decalvel ...:*****Heb gezocht naar een speciaal decalvel - en gevonden bij 1001modellbau! Super kwaliteit! *****

I’ve placed an order and it has been 10 days and still delivery:I’ve placed an order and it has been 10days now and I have not received my products and yet my credit card has been charged. I’ve contacted the web site with no resolution or reason as to why I have not received my products ordered.

Excellent selection and speedy …:Excellent selection and speedy delivery-even trans-Atlantic. Sometimes a bit pricey, other times prices better than local shops.