Klantenbeoordelingen van 1001puzzles

Reliable service:I have ordered from 1001 many times and am pleased with their service. Accurate inventory, order status updates, and the models come when they say they will. I could not say the same for other trans Atlantic model companies I have ordered from.

Had excellent purchase from 1001 and would recommend highly to others.:1001 was the only merchant who had the item I was looking for, so I bought when I could. Item was sent Priority mail- well packed and much appreciated !!

Good company,great stock,everything sent in a timely manner and recommend store.:Very good,great stock.

All is well, that ends well, i suppose...:Initial order confusion, and difficult communication. Took time and Email discussions to get order back on track. Order delayed and was split into 2 parts. With delays, order was finely completed.

very slow shipping, slow customer service response time:i thought the selection and pricing was pretty comparable, if not slightly lower than a few other places for the parts i was looking at. they also had the specific combination of parts, which i would have had to order from multiple places to get. but there was almost a full 3 weeks between ordering and delivery. while i was notified that the item was being prepared to ship, then another when it was just about to ship, then another when it did ship, i did not receive a single email answering my questions regarding the order.i might consider ordering again just for a second chance, but if shipping is the same speed, i'll go elsewhere for what i need...

The order was filled in a very timely manner:Very impressed with your selection on what I assumed would be a rare item Hope to do business again soon

Item was delivered well after it was promised and horrible customer service:I ordered a model to be delivered for the holidays, and it ended up being delivered a couple of weeks late. Attempted to contact the seller several times without response. Do not recommend.

Slow, misleading e-mails-:Took way too long to get order- was a cc order on-line, so saw no reason to wait the two weeks. Got many e-mails from the the whole time, misleading me into thinking ""it'll be here the next day or so""- actually a week or so more.I'll remember this in the future.

How long, oh Lord?:I placed my order on Dec 19 2012, that was a month ago. It STILL hasn't arrived. I am less than pleased.

Unreliable and Unavailable:1001models is a horrible company that does not return e-mails or voice mails for weeks. They listed a model on their site with no mention that it was unavailable, then they e-mailed me it would ship in a few days, when in truth it was actually out of stock. After numerous e-mails and voice mails I finally got a note stating it was out of stock. This company is horrible do not do business with them. Oh and after I canceled this model order not once but twice they still shipped it 2 weeks later.

I won't do business with them again!:I made an online purchase. I was under the impression it was being shipped from overseas. I was charged excessive shipping fees (more than the item cost). It was shipped from within the states. It arrived broken. I emailed them with my concerns and asked for a reply. Never received a reply!

Super prijs voor zeer gedetailleerde motoren!:Super prijs voor zeer gedetailleerde motoren, er zijn vier verschillende modellen in verschillende kleuren. Verbazingwekkend wat werkt zo alles op dit formaat (1:43), wielen kunnen draaien, stuur beweegbaar, deels hoofdstandaard / zijstandaard beweegbaar.De levertijd was zoals gedreigd maar erg lang, O.K. stond in de offerte dus.

Buy with confidence:Great seller to deal with.Item very well packaged and arrived within a reasonable time.Will definitley recommend and would use again.

Excellent:Quick order processing, dispatch and delivery

Perfect!:Excellent service, quick delivery!

Verzendproblemen: het product komt volledig overeen met de beschrijving, ik ben er absoluut tevreden over. Maar de verzendtijd was een ramp: bestelling verwerkt op 18.12.2012, overhandiging aan verzendbedrijf bevestigd per e-mail op 21.12.2012, afhaalbevestiging van DHL op 24.12.2012, hier geleverd op 04.01.2013. Het pakket was dus 14 dagen onderweg van Frankrijk naar mij, waarvan het alleen al 10 dagen in rust in het pakketcentrum in België. Ik begrijp dat Kerstmis en de jaarwisseling hete verzendtijden zijn, maar 10 dagen zonder enige beweging in een pakketcentrum is een beetje veel.In de verklaring in de mail stond dat de levering binnen 6 tot 9 dagen zou plaatsvinden.Dat werkte absoluut niet.MfGUwe Clausen

Verzending duurt te lang:Verzending duurde veel te lang.

Extreem lange levertijd bij 1001modellbau:Goederen besteld en betaald op 20.12.2012,Verzendbevestiging per post op 31.12.2012Pakket ontvangen op 09.01.2013

Decals,- Super kwaliteit !:Decals in kwaliteit en presentatie perfect !

Product was correct but shipping was SLOW:I ordered a model kit and it took over two weeks for it to leave their warehouse. The transit time was not the issue it was how long it took for them to deliver it to the carrier. No explanation as to why, not too impressed!

Ongecompliceerde handel: ik heb hier bij 1001 Modell zonder problemen gekregen wat ik zocht, SUPER, zelfs kwade kruizen zonder censuur waren geen probleem.

Fast handling, always informed of every step, so be it.:good, good, good, good, very very good :)

Alles was geweldig:Snelle levering ondanks feestdagenIk zal hier zeker blijven bestellen!

De kerstman was laat en maakte de oude man verdrietig:Ik bestelde het model ""Halberstadt"" op 12 december en kreeg een bevestiging dat het binnen 6 tot 9 dagen geleverd zou worden. Alle bestellingen geplaatst voor 14 december zouden hun bestemming voor Kerstmis moeten bereiken. De verwachte zending kwam echter pas op 28 december aan. We waren toen al terug van ons kerstbezoek aan onze opa, die erg enthousiast was over het modelvliegtuigje met de naam van zijn woonplaats. Nu moet ik het cadeau opsturen, dus het zal met nog meer vertraging aankomen en hij zal hulp nodig hebben om het op te halen bij het postkantoor. Ik zal geen cadeauaanvragen meer aan dit postorderbedrijf toevertrouwen.

incredible selection of rare ww2 warbirds!:Although pricing is outrageous on some kits,the selection is worth it in some instances. Will definitely be shopping with you again.n

just plain excellent service:I'm very glad for the opportunity to tell you about these guys. They filled my order and shipped quickly that's great. But lots of hobby outlets will do that. Their difference was that they actually had the items they listed. 1001 had 3 items I had been after for a long time. At least three other sellers ""listed"" those kits only to tell me (after the fact) that they were not only OOP (which I knew) but OOS (which I didn't know until I opened their package). Yes, that's right: from at least 2 of them I was not told they were OOS three of my items, until those things failed to appear on the shipping invoice, in principal: if I can't get what i'm looking for from ""Seller A, B or C"" they should have been courteous enough to say ""we're OOS this item and don't know if it can be restocked. We should have left them out of the catalog."". O.K.! That's a good answer! Now I can try to get those kits from ""Seller D"", or off Ebay....whichever. 1001 had everything they said they had I got everything I ordered. Seems like a small thing, but it's important.There is no doubt that I will be buying from 1001 model kits again, in the near future.Cheers!JCG

Watch the shipping!!!:Although I paid for UPS shipping, it shipped USPS.

Great decals Fast service Thanks:The decals are great in color and shape. Fast service and was up-dated as time went by THANKS FOR EVERYTHING Bill Deuell

No Problems:No issues except the shipping was a bit delayed. However it still came 1 day before the holiday.

Great slection of kits and decals:Great selection of foreign decals that I was looking for. I liked the way your site was organized and found what I was looking for quickly.

Super bedrijf, bedankt internet, ik ben enthousiast: Enorme selectie van modellen en accessoires (Eduard), eerlijke prijzen en verzendkosten, levering was zo snel mogelijk en ik was zeer tevreden. Ik kan ze alleen maar aanbevelen en kijk uit naar verdere zaken.

Bedankt:Super service! Verwerking en levering waren snel, zodat ik het op kerstavond nog bij me had!

Beste: Ik kan je alleen maar bedanken voor de voorbeeldige afhandeling, het is heel fijn dat je altijd op de hoogte wordt gehouden dat bijvoorbeeld de betaling is aangekomen, hopelijk vind ik iets in je assortiment dat ik leuk vind :-)

Slow service:And almost inexistent customer service

Great price,fast shipping,packaging was good,It was a pleasure doing bisness.:I would have no problem buying from you again. Thank you.

Waiting for the mailman:Product came really quick. Was just what the ad said it was. Thanks, this made my Christmas complete as I am planing a surprise for certain people.

alles ging heel goed:de goederen zijn precies zoals beschreven en het werd snel verzonden TOP voor mij en het bedrijf

Onberispelijke goederen. Snelle verzending. * * * * *:

Zeer tevreden: bestelling werd snel en correct verwerkt, bedankt!

You had better be young when you order because you will be a lot older when you receive your package.:Slow, slower, much slower, full speed to the rear, stop.