Klantenbeoordelingen van 1001puzzles

Great product range and quickly…:Great product range and quickly delivered.

Still waiting:I paid roughly $50 for a model plane and another $45 to have it expedited shipping to arrive between December 21 - December 24th before Christmas. Also included in the $45 shipping was a tracking number. Unfortunately the tracking company was only in French so so couldn’t understand it. It is December 29th and I still haven’t received the model. My uncle alsoOrdered the same model and he is experiencing the same thing. All it says on your website is December 21st your package arrived in your country. Nothing else. I am so disappointed. ThisWas the model planes my uncle and father flew in Vietnam and I was so excited to get it for him. I don’t even know if it’s still coming or if I lost my money. I choose your company because of all the good reviews.

I still have not received my order:I still have not received my order. I have no idea where it is or anything.

Alles OK behalve de lange levertijd:

Still haven't received package:Not your fault. USPS still hasn't delivered my package. It's been almost an entire month since I ordered it and it was supposed to be delivered on December 18th.

Item purchased was just as shown…:Item purchased was just as shown online, arrived on time.

I have not yet received my package…:I have not yet received my package ordered on December 5th. It is now December 28th. I cannot get ahold of anybody in customer service. The phone number in Boston just rings and rings.

Prima ,geen enkele opmerking.:

Order Shipping/Delivery time too long to the US:I placed an order in late November for a Christmas present. I received no updates as to my order status. About a week and a half out from Christmas, I inquired as to the status of the order. I got, ""Thank you for your patience"", but no other information except my order is in process.It was obviously not coming in by Christmas, so I ordered something else from someone else. I sent 3 requests to cancel my order since it was still in ""process"" and hadn't shipped yet. The communications I received were, again, Thank you for your patience with NO acknowledgment of any of my cancellation requests! We are in the states and had I know this was coming from France, I would not have ordered it. And, I will never order from 1001 Hobbies again. The travel/ship time is too long and the order progress communication is non-existent. After ignoring all my requests to cancel and not wanting to refund any monies, my order came in Dec 29. I did receive some communications as to the delivery on Dec 27. Do not order form 1001 Hobbies from the US unless you have a 2-3 month delivery window.

Veel te lange levertijd:Veel te lange levertijd. Er stond 5 dagen en we hebben een maand moeten wachten. Kerstcadeau was net op tijd nog. Het artikel stond beschikbaar, als jullie het artikel niet hebben en niet kunnen verzekeren dat het op tijd kan verzonden worden dan zetten jullie dat beter niet op jullie site.

Prima service:Prima service. Snelle levering

Super service:

Goederen nog niet aangekomen 27.12.20 (meer dan 18 dagen):Goederen nog niet aangekomen (vandaag 27.12.20) Re.v. 09.12.20 (meer dan 18 dagen). Pakket aangekomen op 28.12. met verkeerde goederen!!!

Let down by delivery service!:Having been let down by another company,I was grateful to be able to find a Christmas present in stock here.1001 shipped my order promptly but Hermes took a very long time to deliver it 10 days!!! In addition the Hermes tracking system didn't really function well.For me to order from this company again they would need to change their delivery provider!

Wc papier van den aldi:De aardappelen waren heel lekker

Ik zal hier nooit meer iets kopen:Ik zal hier nooit meer iets kopen. Geld was niet aangekomen, hoewel ik een ontvangstbewijs van de bank had. Dit bedrijf is telefonisch niet bereikbaar. Nadat ik een zeer duidelijke e-mail had geschreven, vonden ze mijn geld en vertelden ze me dat de goederen zouden worden verzonden en toen duurde het slechts 3-4 weken en kwam het pakket aan!

The delivery took quite long but I can…:The delivery took quite long but I can live with that. However, all labels of the paint jars had stickers on them covering up the necessary paint codes ??

Unlikely to get further business with this kind of service:This posting is as at 1700GMT on 25/12/20 in response to a request from 1001 Modelkits for a review. Current status is that my order, placed on 04/12/20, is yet to arrive. At the time of order it was claimed to be in stock but then delayed whilst stock was obtained. Email received on 18/12 stating it has been shipped but the Courier's status is still at ""We're expecting it"".Update at 29/12. Parcel arrived today in good condition. Recipient very happy with it. Changed title from ""Never getting further business with this kind of service"" and rating from 1star to 3 star. No higher because the initial ""In stock"" was not true and the length of delivery time prior to receipt by UK courier was excessive (although some of that may have been abnormal due to covid related port closures).

Thank you so much:Thank you so much. The item (Ukrainian house)arrived quickly to the United States and was very well packaged.

Far from happy:Far from happy, I ordered on 2/12/2020 and my order was showing as in stock on your website, you took my payment immediately, a week later I received an email saying you where waiting for a delivery from a supplier, so it wasn't in stock, I then received an email to say my order had been despatched on 16/12/2020 with a tracking number, the tracking shows that the courier has not received the parcel yet, so this will not arrive in time for the present it was intended for. I will never use your company again

Goede service en snel in huis:

Good Service:Good Service! Arrived well packaged and fast! Buyer from the UK

Order not received:I ordered a model kit on the 2nd December intended as a Christmas gift. The order arrived but contained a piece of heatproof glass with nothing else, certainly no model kit and not even a delivery note. I contacted customer service and 3 days later I received a response asking for photos of what I had received. I sent photos and another 4 days before I received a response advising the photos can’t be opened and wishing me a happy Christmas season. I have resent the photos and received no response. I followed up with another email and almost a week later I have had no response. I paid over £50 for the kit and just want a refund now. I would not order again from this company. Mistakes happen but it’s now two weeks ago since I reported the issue and I am not confident my money will be refunded.

Na 3 weken nog niets ontvangen:ik heb een bestelling gedaan op 3/12/20. Op 4/12/20 was het geld al van mijn rekening. Vandaag op 23/12/20 heb ik mijn bestelling nog steeds niet ontvangen. Ik heb al een 4-tal mails gestuurd en krijg doodleuk het antwoord dat het pakket wordt verzonden. Ik weet niet hoe lang ik nog op het kerstcadeau voor mijn kleinzoon moet wachten! Wat ik wel weet is dat ik nooit meer iets bij 1001hobbies zal bestellen.

Not impressed:Ordered products and didn’t get a confirmation email just an email taking my payment. Researched website and it came up as a scam site, so sent an email cancelling my order and informing them that payment had been stopped. The next day received endless emails telling me couldn’t cancel my order etc etc. I did however receive delivery of the items however the boxes were damaged and looked like they had been opened and indeed sent out and returned before! All of the models had been removed from their spines and were just rolling around in the packaging. Not impressed and would never use these people again and would advise people to stay away from them. Especially as they are not the cheapest people to buy from.

Delivered as Promised:Communication is hard no question. But after my first experience, all I can say is that they delivered to the T's and dots.Yes I will use 1001 hobbies again

Great service all arrived on time:

Correcte afhandeling:Correcte afhandeling! Uiterst zorgvuldig en veilig verpakt zodat geen schade kan ontstaan. Top!

Bestelling IL-2M3 in 1:32:Alles was perfect. Hartelijk dank aan het 1001 team, ga zo door! Vrolijk kerstfeest van Bernd Rieg

Ik vond vooral de...:Ik vond vooral de intensieve ondersteuning met betrekking tot de voortgang van de ontvangst van betaling, verzending en aankomst van de zending en de ongewone vriendelijkheid en hoffelijkheid die werd getoond erg fijn. Beter dan waar dan ook! Grote, grote lof! Gods zegen, veel geluk, succes en ga zo door, en in tijden van Corona natuurlijk vooral gezondheid. Prettige kerstdagen en een gelukkig nieuwjaarIk beveel u aan bij anderen en zal graag weer bij u winkelenUw Markus Frieder Wanderer-Pillukat

Snel bezorgd en goed ingepakt:

I ordered on 12/4:I ordered on 12/4. On 12/15 I checked tracking and it said it should arrive that day. The next day the message changed to in transit. Tomorrow is 12/22. I still haven’t received my order. All I’ve gotten from your company is more offers to buy things. I’m frustrated and I still don’t have an answer when I’m getting my order.

Om eerlijk te zijn heb ik nog geen idee…:Om eerlijk te zijn heb ik nog geen idee of ik tevreden ben, ik heb nog niets ontvangen.

Ik ben zeer tevreden:Ik ben zeer tevreden. Alles verliep vlot. Hartelijk dank.

Goede service en kwaliteit:

qwirkle pack plus:Ik had de indruk dat 1001Hobbies veel moeite deed om zo snel mogelijk een artikel voor me te krijgen waar veel vraag naar was en dat nauwelijks verkrijgbaar was. Hartelijk dank.

Makkelijke site, slechte levering:Makkelijke site, goede producten, logische setup, snelle e-mail bevestiging. Slechte levering. Bestelling 01 december,20 dec nog niets ontvangen. Niet oké

Alles is in orde:

Bedankt voor de snelle levering:Bedankt voor de snelle levering, ik denk dat mijn zoon er erg blij mee zal zijn.

Alles in orde:Alles in orde, eigenlijk geen opmerkingen. ... maar wel een grote doos voor deze kleine zending,