Klantenbeoordelingen van 1001puzzles

Great service with quick delivery:Great service with quick delivery, will be back.

Prima!:Prima, en goed verpakt

Wow you reply really fast when you want .....:Dear customer,Can you please give us your order reference ?thank you for your response,1001Hobbies'customer careso after making me wait for 28 days for my refund, and now you am saying l have to wait upto another 30 days becouse you didnt even start my refund when you said you would ..... no you can deal with my bank as l have opened a fraud case against you.

PERFECT:alles werkt geweldig

Eenvoudig:Eenvoudig , betrouwbaar , top

Alles is geweldig:Alles is geweldig. Een goede partner voor dergelijke bestellingen.

1001 is ridiculous:6 days ago l wrote a review under the title of ""1001 sucks."" On 7/23, l received an email advising me that my items had shipped and l would receive them in a few days. Well its now 7/27, and l have received nothing. I checked their sometimes working tracking site and it's difficult to understand because its all in French. I guess they don't understand that not everybody speaks French. As of today the tracking icon that shows you where the item is indicates that it is nowhere near being delivered. I don't even think it's reached the U.S. It seems they sent it via a raft. I don't expect it for at least another week. I noticed that while looking at other reviews the company only responds to positive reviews and publicly thanks those reviewers. However, they don't respond to negative reviews. I guess it's against their policies to publicly acknowledge and apologize for their mistakes. After my experience with this company l will never order from them again. I recommend you don't either. If you do it's at your own risk. You've been warned.

Ik heb op de model bouwdozen erg lang…:Ik heb op de model bouwdozen erg lang moeten wachten ,en de bezorger kon mijn adres niet vinden.??Deze appartementen staan er al acht jaar.!!

I still haven't received the order:I still haven't received the order. Here's what's on the post office website:No.LD081194255FRWednesday, July 22The Post Office is ready to take care of your mail. As soon as it is entrusted to us, you will be able to follow his path.Wednesday, July 8Your mail was delivered to the Post Office by the sender.Tuesday, July 7Your mail was delivered to the Post Office by the sender.

Package arrived in a timely manner:Package arrived in a timely manner. The only issue was a couple of bayonets and one sword end was broken. Nothing much. I appreciate your wide inventory.

I got the item I wanted at a fair and…:I got the item I wanted at a fair and reasonable price. The Gene Cernan Hobby Master figure arrived promptly and was in good condition. Well packaged for the postal journey. Thank you 1001 Modelkits.

Excellent Item and Fast Shipping:Excellent Item and Fast Shipping! AAA ... Service!

Uiteindelijk ontving ik, zoals aangekondigd door 1001Modellbau: Bestelling van een PE set voor de Arizona in schaal 1:200. Volgens de artikelbeschrijving zou de levering plaatsvinden op 20 juli. Dus ik heb gewacht. Op de 20e stond de status op ""Verzending wordt voorbereid"". Op de 21e ging het pakket de deur uit en kreeg ik een UPS-nummer. Item ontvangen via UPS op de 24e, zoals aangekondigd via UPS. Het pakket werd waarschijnlijk verzonden vanuit Frankrijk. De verpakking in de envelop van de PE-set vertoont enkele sporen van beschadiging. Of de UPS-koerier had een slechte dag of de medewerker die het item inpakte. Maar verder is de PE set compleet en in goede staat. Dus de bottom line - besteld en ontvangen zoals 1001Modellbau.de had aangegeven in de artikelbeschrijving. Eén ster in mindering vanwege de verpakking, anders was het 5 geweest.

Alles werkte perfect!

Very slow postage took weeks for my…:Very slow postage took weeks for my items to arrive. Then disappointed when it finally arrived the shell that came was clear when I was expecting a painted one

Te weinig info, duur, en te lange leveringsduur:Vanaf 69 euro verzending is het gratis verzending staat op de site, kom je bij betalen komt er direct 10.99 euro bij, ik vindt het veel geld voor het volume van de bouwdoos die je krijgt en ook weinig informatie er rond. Lange verzendtijd.

Got what I ordered in a timely matter…:Got what I ordered in a timely matter even with the covid going on took only a week from France to the states what more do you need

Arrived on time packed well very…:Arrived on time packed well very pleased with outcome will use again

I never received my order:I never received my order. Please refund my money.Mike Blough616.238.2634

Unbelievably awful service:I was planning on buying various things from there site, but after seeing these reviews I tested it with one item first. I payed for the fastest shipping option and they still took over 2 months. After I finally recieved the package I figured I could order the other things I wanted since the first one checked out (even with ridiculous time). But than a month after my second order I receive an email stating the items were listed at the wrong price , and they removed every single item I purchased from their website. Took them a month to let me know they messed up, AND THE REFUND STILL HASNT GONE THROUGH!!!Forgot to add this part too at first... but also when I asked them a question via email it took 4 days for a response and the answer was just PART OF MY OWN QUESTION COPY PASTED AND SENT BACK TO ME.I HIGHLY DONT RECOMMEND THIS SITE!!!!!

Toevallig dat deze model redelijk…:Toevallig dat deze model redelijk normaal geprijsd is,.. maar ik kom regelmatig vliegtuig bouwdozen tegen die 2x zo duur zijn elders,.. goed voorbeeld is de Tamiya P28 Lightning,1:48 scaal... kost bij jullie €110,- terwijl overal elders €65,- Tot €69,- zo ook de AirfixMosquito, scaal 1:24 bij julle ver over de €200,- terwijl je m elders kan kopen voorde helft,...dit valt me op met veel van jullie pakketten,..waarom is dit zo..?Maar bestelde artikelen van mij zijn altijd zeer goed en snel geleverd, dus dat is topMet vriendelijk groet,Cees

Item arrived quickly:

Disappointing:Ordered a kit 9 weeks ago and was told that it had been dispatched a week later. After several email exchanges I requested an update or a refund to which the response was that they were still following up with Hermes. No further communication was forthcoming so I instructed my bank to reclaim a refund via the Chargeback arrangement which they did straight away. For more than 20 years I have ordered models from all over the world with few problems. Perhaps I was just unlucky but this was the first and last time I will use this supplier.

Great service:Great service, Excellent products.

Goederen geretourneerd en geen terugbetaling tot nu toe!!!!:Wanneer wordt het geld terugbetaald? De levering is aangekomen op 15 juli.https(://)www.laposte(.)fr/outils/suivre-vos-envois?code=711114321810 <- (Verwijder a.u.b. de haakjes uit de link)U reageert niet meer per e-mail, waarom?

Dubieus zakelijk gedrag:Ik heb 3 Futaba BLS 253 servo's besteld voor €106 per stuk en na ongeveer 2 weken ontvangen.Helaas was één servo vanaf het begin defect, dus heb ik een garantieclaim ingediend. Na wat stevige e-mailcorrespondentie kreeg ik een retouradres waarnaar ik de servo met een kopie van de factuur moest opsturen.Volgens DHL shipment tracking is de zending daar op 23 juni 2020 afgeleverd. Op 20.07. vroeg ik wanneer ik een terugbetaling of nieuwe levering kan verwachten.Op 21.07. antwoord van 1001 Hobbies dat mijn zending daar niet is aangekomen. En ik geloof gewoon niet dat 1001 Hobbies de zending niet ontvangen wil hebben, dit toont het niet bestaande service concept van 1001 Hobbies aan. Voor mij is dit dubieus! Moet je dat echt doen? Waarschijnlijk moet je in Frankrijk persoonlijk een retourzending tegen ontvangstbewijs inleveren om je geld terug te krijgen. Ik vermoed dat de klant hier bewust wordt opgelicht met garantieclaims en ik annuleer de zaak, zal zeker nooit meer bij ze kopen en raad iedereen aan dat niet te doen. Een goed bedrijf laat zich zien als het gaat om problemen of service en van 1001 Hobbies kun je niets verwachten. Eén ster is nog steeds te veel.

DUMAS Boten Atlas van lines:Het heeft veel langer geduurd dan in de offerte stond, maar 1001 Modellbau is erin geslaagd om deze zeer zeldzame kit te leveren. En in onberispelijke staat.

Alles werkte..:

Top, aan te bevelen:

Great communication and fast delivery.:Great communication and fast delivery.Thanks!

snelle en correcte service:snelle en correcte service. Product als beschreven. Aan te bevelen dus.

I still have not used.:

Excellent service especially so during…:Excellent service especially so during a pandemic.

Well done and thank you.:

Exceptional Trader:Great inventory. Very quick shipping. Exceptional customer service.

Since the first time I started using…:Since the first time I started using 1001 modelkits I've been very impressed with the service I've had, and the quality of the items I've ordered, their prompt with deliveries and have always kept me apprised on orders, all in all I can't fault them. Keith Lincolnshire.

Only use Paypal or Credit Card!!!! Wish I had seen reviews before puchase:Ordered two items (value approx. 2x £100, Total £200) during Covid -19 (I totally appreciated the order was likely to be delayed). I payed extra for quicker shipping (with everything going on I honestly expected it to be delivered within 7-14 days). All items on the website said “instock” at time of order or I wouldn’t have ordered them. A month later I had no sign of the order and it still said processing on their website.I emailed 1001 on 3 occasions to get an ETA for the order, I was eventually told the second item was “out of stock” (I beleive it was still being displayed as ""in stock"" on their website at that time...), I gave them the opportunity to provide two of the first item instead. That suggestion was ignored and I after I kept pushing they started a new thread to tell me again that the “2nd item was out of stock”. Communication was next to useless, single response to each email thread followed by ghosting after that every time. I gave up and raised a PayPal claim. I warned them after making the claim and suggested the alternative again which they also ignored.I would not recommend and I can’t stress enough to make sure you can claim if they don’t deliver (only buy with PayPal or Creditcard). I’ll give them the benefit of the doubt but it does smell dodgy.

Always perfect service:Always perfect service and rapid shipping and delivery!

Products sent quickly and well…:Products sent quickly and well packaged. Glad they used USP to send rather than another courier.

I was very upset when UPS sent me an…:I was very upset when UPS sent me an email telling me my F-106 model had been delivered and UPS had not been seen on the street I live on. So I start a claim against UPS and the claim was denied because only the shipper can file a claim. On the third evening while I was working on the claim I received a phone call from someone 4 blocks away informing me that they had my shipment. It was addressed to me but had the wrong address on the package. This kind person researched my name and found my address and they were on the to deliver it. I checked the order and my mailing address was correct. Someone at the shippers end entered the wrong address. The model looks great but I will have to find a way to remove the decals and put the set I ordered on. I wish they produce the aircraft model without decals so customers then apply what they want on them.